K12 Tutoring Reviews

Name: K12 Tutoring
Address: 11720 Plaza America Dr, 9th Floor, Reston, Virginia
Rating: 4.63

4.6 Rating 371 Reviews

91 %

of reviewers recommend K12 Tutoring

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Email:

ccaputo@k12.com

Location:

11720 Plaza America Dr,
9th Floor,
Reston
Virginia
20190

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Signed my daughter up for tutoring and never recieved email regarding date and time being approved. Only got email saying the tutoring was pending but they had no problems taking money out of my account. They said they couldn't refund me so I asked for another tutor date and no response. Definitely a shame. Would NEVER recommend this to anyone.”

Helpful Report

Posted 2 years ago

Aisha thank you so much for taking the time to provide us with feedback about your experience with Stride Tutoring. We truly appreciate your honesty and for bringing this issue to our attention. We sincerely apologize for the inconvenience and frustration you encountered with regards to not receiving the confirmation email regarding the date and time for your daughter's tutoring. The support team reached out to you regarding the tutoring session. The student's tutor for the session communicated via chat logs to ensure the student was able to join. We would like to sincerely apologize for falling short of your expectations and assure you that your feedback has been heard.

Posted 2 years ago

“Scheduled a session no reply or confirmation. No reschedule did not get tutoring service.”

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Posted 2 years ago

“Not worth your time. After spending an hour reviewing all the profiles and watching their video clips, I picked the perfect tutor for my kid's needs. I then choose an appointment time that was listed on her page. On the day of the appointment, we logged in but couldn't get connected. I went back to the home page and saw that the tutor did not accept my appointment. However, there was no notification to alert us of this. Long story short, I repeated the whole process and got the same results again! I'm not even sure if this company is legitimate, but I can promise you they won't accept the appointment times you set up, even though you pick from their listed time slots. After 2 no-shows and no-calls, I didn't try a 3rd time.”

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Posted 2 years ago

“My daughter scheduled a session. We received a confirmation email and almost immediately after, she received a message that her session was canceled. Not effective at all.”

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Posted 2 years ago

“Never received a response within 24 hours from tutor regarding acceptance of request.”

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Posted 2 years ago

K12 Tutoring is rated 4.6 based on 371 reviews