K12 Tutoring Reviews

Name: K12 Tutoring
Address: 11720 Plaza America Dr, 9th Floor, Reston, Virginia
Rating: 4.63

4.6 Rating 371 Reviews

91 %

of reviewers recommend K12 Tutoring

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Email:

ccaputo@k12.com

Location:

11720 Plaza America Dr,
9th Floor,
Reston
Virginia
20190

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“she was late to class and we sat in the class waiting for her but she didn't come it was a 30 min class anddidnt show r teacher sent an email but she never came....”

Helpful Report

Posted 1 month ago

Thank you for sharing this feedback. We’re sorry to hear about your experience and understand how disappointing it must have been to wait for a session that didn’t start as expected. That’s not the experience we aim to provide, and we appreciate you bringing this to our attention. We’d welcome the opportunity to look into what happened and assist further. Please reach out to support@tutoring.K12.com so our team can follow up directly. —Amber, K12 Tutoring Team

Posted 1 month ago

“boo she is rude”

Helpful Report

Posted 1 month ago

Thank you for sharing your feedback. We’re sorry to hear this interaction felt rude, as that’s not the experience we aim to provide. Our team works to ensure sessions feel respectful and supportive for everyone we work with. If you’re open to sharing more about what happened, we’d appreciate the opportunity to review this with you. Please feel free to reach out to support@tutoring.K12.com so our team can follow up. —Amber, K12 Tutoring Team

Posted 1 month ago

“I wouldn't know because I did not know how to log on to the session I called the school I got put on hold for a very long time then I got transferred and I got transferred again and by the time I actually got help it was 5 minutes left in my session so I didn't even bother to join”

Helpful Report

Posted 2 months ago

We’re sorry to hear you weren’t able to access your scheduled session. We understand how frustrating that must have been, especially after spending time trying to get assistance. Our goal is to make joining sessions simple and clear. If you did not receive the guidance you needed for future sessions, please reach out to support@tutoring.k12.com so we can ensure everything is set up for a smoother experience moving forward. —Amber, K12 Tutoring Team

Posted 2 months ago

“She never showed up to the session, and several messages was sent in regards to today’s session… no response from the tutor.”

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Posted 7 months ago

“He asked my child weird questions like where do you live, how old are you, and are you in a public school or homeschooled like a predator and then told my child he was lying about the platform being down and him not being able to get on to his tutoring. Inappropriate questions being asked to a child when you are suppose to be teaching a course and nothing els is not ok. will not have my children tutoring with him again.”

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Posted 6 months ago

“Never received tutoring?”

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Posted 7 months ago

“My daughter was scheduled with Cynthis Franco for tutoring at 1-130. She did not show up. I read a review that she has done this before. I do not recommend her if she's not going to show up for the students.”

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Posted 6 months ago

“Haven’t been able to access the tutoring I emailed you guys and still have not gotten any help to getting access - Kijanai Thomas”

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Posted 6 months ago

“We haven't been able to attend as Elida is having trouble logging in”

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Posted 7 months ago

“I don’t know about the teacher. We were not able to log in Is there a replay ? I see a replay room.”

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Posted 7 months ago

“We have not been able to attend a session yet”

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Posted 7 months ago

“They’re not only highly skilled professionals but also genuinely trustworthy.”

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Posted 7 months ago

“I booked Mrs. Warren, and she did not show up. I was waiting for at least ten minutes. I messaged her, and she didn't respond to me. She didn't apologize for not showing up or anything, so, because of that, I'm going to say I do NOT recommend this tutor.... If you had a better experience with her, that's amazing.”

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Posted 1 year ago

“i decided to schedule a tutoring session for french and waited for TEN MINUTES after ten minutes i left and havent heard back from them I am VERY dissapointed If I could give a zero I do not recommend this tutor if you actually want your kids to learn because she probably would never SHOW UP!!!😡😡😡”

Helpful Report

Posted 1 year ago

Hello thank you for sharing your feedback. We truly apologize for the experience you've had. It's unacceptable for any of our tutors to keep students waiting without communication. We take attendance and communication very seriously, and shall investigate what happened during your scheduled session. Our support team has reached out in regards to your tutoring session. We look forward to servicing you with a better tutoring experience.

Posted 1 year ago

“Stay away from a Spanish tutor called Andrea Peña. That tutor does not value you as a student. They are very rude and don't reply to your messages. They purposely decline your sessions. They are not a good person.”

Helpful Report

Posted 1 year ago

We sincerely apologize for the tutoring experience with one of our tutors. Your feedback is invaluable to us and we take your concerns very seriously. We deeply regret the repeated declination of your sessions without explanation. Sometimes a tutor may decline tutoring sessions if they are unable to attend. A message is usually left for the student in these instances. Effective communication is fundamental to our approach, and we are disappointed to learn that your messages went unanswered. It is concerning to hear that your learning goals have not been prioritized during your sessions. Our primary aim is to tailor our support to the individual needs of each student, and it is clear that this was not your experience. Thank you for bringing these issues to our attention. We are dedicated to improving our services and will take the necessary steps to address your concerns.

Posted 1 year ago

“I have been trying to get Ka'Miyah logged in and ready for tutoring since it began and she has yet gained access to the tutoring sessions I've sent emails and so has she and still nothing. I can be reached at 854.246.9391 email Queenroyalase@gmail.com thank you - Mrs.Johnson”

Helpful Report

Posted 1 year ago

Hello thank you for submitted your review! We truly apologize for the difficulties you and Ka'Miyah have encountered in accessing our tutoring sessions. We appreciate you reaching out through email about the student's login issue. Our team has worked with the student Ka'Miyah on joining the tutoring session. Thank you for your patience during this time, we are here for your assistance!

Posted 1 year ago

“We can never get into the class even when we join class on the OLS. I have emailed multiple times to get us into this class with no help. And getting email saying he will be removed for attendence however we have tried to get in every day”

Helpful Report

Posted 1 year ago

Thank you for your feedback. We're sorry to hear about the difficulties joining the student's tutoring sessions. Our team has responded to your request inquiry and has reached out. We hope to resolve this issue for you as quickly as possible. We appreciate your patience and are here to help!

Posted 1 year ago

“Awful service with this tutor. This tutor Michelle Salman is the worse. She was not respectful with my kid , was late to session and had a horrible attitude . Not good at what she teaches , English.”

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Posted 1 year ago

Thank you for taking the time to share your feedback. We sincerely apologize for your experience with Michelle. Our team has performed an outreach to address your concerns. We expect an improved platform experience for your student's next tutoring session.

Posted 1 year ago

“n nkjnkjnnnjnkj”

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Posted 1 year ago

Thank you for taking the time to share your feedback! We apologize for the tutoring session experience. To better understand the specific issues endured, our support team has reached out to you.

Posted 1 year ago

“I had a lot of tech issues.”

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Posted 1 year ago

Thank you for taking the time to share your feedback. We apologize for the tutoring session experience. Our team has reached out and communicated making sure technical difficulties are resolved before the next tutoring session. We look forward to hearing about your session experience.

Posted 1 year ago

K12 Tutoring is rated 4.6 based on 371 reviews