“The customer Service is outstanding! I did pay $20 for 2 day shipping and my bag was one day late. They refunded the $20. But prior to that a manager tried to send me another bag (The exact match) next day air and send for me to return the one that was going to be late. Every time I called every single customer service rep was professional and kind and they seemed to really care! They also did everything they could to help me!”
“Yes kate spade very good service . Even I purchased tru wasapp . The staff by the name Zac so helpful and patient. especially at jewel boutique . It's my second time purchased . I'm so happy with their services. hope Kate spade would give more offer items in future . Thank you Kate spade staff .. have a nice day..”
“I'm a huge Kate Spade fan, so I love collecting her accessories like book holders and purses. They have luxury items at affordable prices and their customer service is efficient and overall excellent. Online orders usually only take up to a week and shipping fees are so affordable as well. I'll definitely be purchasing more soon.”
