“I use Keeler every now and then for household hardware and parts. Willoughby is on my way to and from work so I'm always Click and Collect.
For me it's a breeze collecting as I could discuss any problems with their proficient but always busy staff. I don't think I have ever had any problems though- accurate and easy every time.
They now have a new way of Click and Collecting with a small wall of locked boxes outside their Willoughby showroom. Works just like Australia Post or Amazon boxes. Key in a one time number, the relevant door opens, extract items, close the door and off you go. Great for out of hours pickups, or even if a friend or family member is collecting the order for you. A great idea. Used it for the first time on the weekend. Gone in 60 seconds.
And no. Nobody has paid me or offered me any incentive to give my opinion.”
“A completely proffessional experience from start to finish. I was helped to determine hardware sizing over the phone, which also included availability of parts at each outlet.
When attending Willoughby store I was served by Sandra who was friendly and efficient. I was offered technical advice after the sale which proved most useful.”
