KES Lighting Reviews

Name: KES Lighting
Address: 191, Newtown Road, Bedworth
Rating: 4.81

4.8 Rating 2,014 Reviews

96 %

of reviewers recommend KES Lighting

4.8

Based on 2,014 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

2476317022

Email:

james@keslighting.co.uk

Location:

191, Newtown Road
Bedworth
CV12 8QG

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KES Lighting 5 star review on 16th November 2024

103

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“KES were completely on the ball regards service - they couldn't have done more and I felt completely supported by them. Sadly the Diyas Aston 4 light wasn't manufactured properly and wasn't square but this was only obvious after we'd spent 1 to 2 hours fitting the light and the final task was inserting the glass. At that point the glass wouldn't sit correctly. I decided that the 3-5mm it was out wasn't worth the effort of taking it down, re-packaging, returning, waiting for a new one, hoping the new one didn't have the same problem, booking the electrician again and then paying for the electrician's time again. So well done & thanks re service but I would urge KES to take this up with the manufacturer.”

Helpful Report

Posted 8 years ago

“I ordered a Mantra Desk Lamp and a Mantra Ceiling Light by telephone. The service was excellent and the lights arrived the next day. Unfortunately the desk lamp had a little damage, once again the service was excellent and a replacement arrived the next day and an arrangement made for me to hand the faulty one to the courier. I recommend this company and I will certainly use them again in the future.”

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Posted 8 years ago

“C'est parfait ! Efficacité et sérieux remarquables. Communication et suivi excellents - Nous sommes très satisfaits. Merci ! Maison recommandée !”

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Posted 8 years ago

“Very good service from start to finish. Will certainly use KES again.”

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Posted 8 years ago

“Recently purchased eight immaculate outdoor lights and once again I was highly impressed with the stunning customer service I received. The price was the best value in comparison with anyone else on the Internet along with Anne's perfect personal search. Highly recommend to anyone! Kind regards, Peter Mack”

Helpful Report

Posted 8 years ago

“Excellent company to deal with, very well informed and courteous and very efficient delivery system plus first class products. Will become a regular supplier to my company. Mike Nordwind Director, Fourwinds Leisure ( Blackpool) Ltd June 2016.”

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Posted 8 years ago

“I am so pleased with KES lighting product and service. Anne McKenna turned an impossible task into a reality - not only did she find the exact product I was looking for, but also guided me through every step of the way. The Kolarz lights I ordered look stunning and I cannot thank you enough!! 5 Stars. Vasilisa Kubay”

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Posted 9 years ago

“Ordered Tiffany floor lamp and got 10% off an already good price. Arrived very quickly, well packaged and perfect. It's gorgeous, thank you”

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Posted 9 years ago

“This is a company that impressed me from the moment I made a purchase from it. The staff were quick to make contact and to keep me informed of the progress being made to deliver my order. The order arrived in good time considering I live in Spain and was well-packaged so that it arrived intact. The lamp looks wonderful in my lounge and I am very pleased with its quality.”

Helpful Report

Posted 9 years ago

“Cannot recommend KES Lighting highly enough. They were the cheapest supplier for the product I wanted and also provided excellent customer service - they called me before the product I ordered arrived to confirm delivery date, and then followed up after to check everything was OK with it and to let them know if I needed any advice on installation. I will definitely use them again.”

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Posted 9 years ago

“I would definitely recommend ordering through Kes lighting. I have received my order in time,well packed, and light looks very nice. Looking forward to see it install on the wall soon.”

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Posted 9 years ago

“The light we ordered is gorgeous and everybody who has seen it loves it! The delivery was good and came on time and well packaged. The service received has been excellent. Thank you.”

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Posted 9 years ago

“Very pleased with customer service and after sales service.Couldnt fault it. Delivery was quick ,website easy to use All in all excellent .”

Helpful Report

Posted 9 years ago

“Apart from minor hiccup at beginning ,order was sorted.Arrived when expected and in perfect condition. All very easy from start to finish.”

Helpful Report

Posted 9 years ago

“Service was excellent: I was kept informed of status at all times and the delivery was very fast (received 2 days after we ordered it). The product itself was exactly what we wanted and arrived in perfect condition. I would definitely use KES Lighting again.”

Helpful Report

Posted 9 years ago

“Anne at KES Lighting simply cannot do enough for her customers! In this day and age of businesses only thinking about their bottom line, Anne is unique in how she deals with customers. We will be using KES for years to come. Bravo KES Lighting and especially Anne. Your service is simply Outstanding!”

Helpful Report

Posted 9 years ago

“I bought Swarovski wall fittings from Kes Lighting in 2013 and 2016 at very competitive prices, which no other retailer has matched. Kes Lighting has an extensive showroom and I have received a personal and exemplary service both in store and online. Packaging and delivery of the products has also been consistently reliable.”

Helpful Report

Posted 9 years ago

“Brilliant service!! Megan was really helpful in choosing the right shades for our bedside lamps. We are highly delighted , and will definitely be back to your lovely shop in the future. Patricia & Colin Smith.”

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Posted 9 years ago

“absolutely thrilled with the product and the customer service, would highly recommend to anyone. I was kept informed daily that my item was being dispatched and the time (within 1 hour) it would be delivered. Fantastic from start to finish”

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Posted 9 years ago

“I highly recommend Kes Lighting they sell very high quality products communication was excellent, they packaged the items very well and delivered the order very quickly . Well Done.”

Helpful Report

Posted 9 years ago

KES Lighting is rated 4.8 based on 2,014 reviews