Kettler Reviews

Name: Kettler
Rating: 4.40

4.4 Rating 2,495 Reviews

85 %

of reviewers recommend Kettler

4.4

Based on 2,495 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01527 591901

Location:

Merse Road, North Moons Moat, Redditch
B98 9HL

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Kettler 5 star review on 31st August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Garden outside chair set ,quality made and comfortable ,cover protecting from rain etc”

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Posted 5 years ago

“Really pleased with the Kettler cantilever umbrella with led lights and Bluetooth speaker 😊👍 looks superb at night !!”

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Posted 5 years ago

“Very pleased with the style and good quality of the Palma fire pit garden furniture set. Well designed and well made, and has had very favourable comments from friends and neighbours. Fire pit feature excellent.The only downside is that we ordered it at the beginning of April and finally it was delivered mid-August !! An unacceptable long time,and so we’ve missed almost all this summer use.!”

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Posted 5 years ago

“We bought the Palma garden set at the start of the Covid lockdown and we are very pleased with it. All the furniture is very well made. It has been outside in all weathers and shows no sign of rust. In fact it looks just as good as the day it was delivered. A great product. Thankyou.”

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Posted 5 years ago

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Posted 5 years ago

“Quality furniture and first class service. I accidentally ordered the wrong seat cover and called them and they were super friendly and helped me replace without any issues. Had the furniture 2 years and whenever anyone visits they comment on how nice it looks.”

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Posted 5 years ago

“Delighted with the palma dining set we purchased. Luxury quality. We have now added two sun loungers to our collection. Would definitely recommend.”

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Posted 5 years ago

“I purchased the Palma ( right hand ) corner set . Plus the fire pit and 2 stools . Also the large cushion box . All were very reasonably priced and delivered on time . The items look very stylish and comfortable. A happy and satisfied customer .”

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Posted 5 years ago

“we bought a set of rattan furniture for the garden. we were so impressed we bought two sun beds and to protect the furniture a set of fitted covers it’s great quality at a reasonable price, i would recommend this brand to anyone who wants a new patio set”

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Posted 5 years ago

“Beautiful quality products, very pleased with the look and comfort of furniture.”

Kettler 5 star review on 16th September 2021

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Posted 5 years ago

“Great product, easy to use and quality material which will last. Would recommend this product.”

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Posted 5 years ago

“Easy to put on and remove. Good quality material which will last. Would recommend this product.”

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Posted 5 years ago

“Hi, delivery of our sofa was very easy and we’ve had our garden sofa for a year and still looks brand new !! We use the cover for it and our cushions go in a garden box . Very comfortable and great quality , looks fantastic in our garden with the bifold doors open and lights & candles on in the evening , we had an issue with our table which was replaced immediately with NO questions asked !! Great company to deal with we love kettler products .”

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Posted 5 years ago

Wow! What a great space. Thank you for sharing your pictures, it's great to hear that you are pleased with your set!

Posted 5 years ago

“The garden set arrived on time. As we only viewed it online we were very surprised at the good quality of all of it including the cushions. It is very comfortable.”

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Posted 5 years ago

“Customer service second to none. Always kept informed on delivery dates as due to COVID some of the furniture wasn’t available straight away but that wasn’t anyone fault & as I said I was always informed. The furniture is stunning & high spec. Can’t comment on returns as this suite is here to stay”

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Posted 5 years ago

Thank you for your brilliant review, Ness. We are thrilled to hear that you are happy with your purchase, and it looks great in situ!

Posted 5 years ago

“Fantastic quality outdoor furniture, delivery was speedy and all really well packaged. Really enjoyed using the rattan seating set and still looks good as new despite 2 summers of constant use!”

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Posted 5 years ago

Great to hear that you are happy with your purchase Richard, and thank you for your review.

Posted 5 years ago

“We have a garden full of kettler furniture, lovely comfortable furniture and looks good, no complaints at all!”

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Posted 5 years ago

“I purchased the Kettler Palma toner Set with the Rectangular Gas Fire Pit Table and a Parasol with LED lighting. When guest come around for a BBQ the Kettler garden furniture is always the highlight of the conversation. It looks great the quality is clearly superior to other garden centre furniture. It makes my backyard look great. People say I have a holiday resort in my back yard. I love it.”

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Posted 5 years ago

Thank you for your review Frank! The Palma Corner with Firepit, and parasol all looks great.

Posted 5 years ago

“Great furniture - looks good and weathered the winter too - I would definitely recommend it - had some great comments from friends ( when we could meet safely!)”

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Posted 5 years ago

“Delivered on time, well packaged. Initial mix up by delivery driver but sorted straight away. Furniture itself absolutely beautiful, worth paying the extra money compared to cheaper garden centre furtniture!”

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Posted 5 years ago

Kettler is rated 4.4 based on 2,495 reviews