Kettler Reviews

Name: Kettler
Rating: 4.40

4.4 Rating 2,493 Reviews

85 %

of reviewers recommend Kettler

4.4

Based on 2,493 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01527 591901

Location:

Merse Road, North Moons Moat, Redditch
B98 9HL

Write Your review

Tell us how Kettler made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Kettler 5 star review on 31st August 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dealt with you before no issues, items came quickly one item was out of stock and you notified once in”

Helpful Report

Posted 1 year ago

Hi Mark, Thank you for your fantastic review and for being a returning customer! We’re glad to hear that your items arrived quickly. We always strive to keep our customers informed, so we appreciate your understanding regarding the out-of-stock item. If you have any questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help and ensure you have a great experience with us. Best regards, The Kettler Team

Posted 1 year ago

“We own various Items of Kettler garden furniture. Our latest addition is covers for our new garden chairs They are all very good quality and the cusomer service is excellent.”

Helpful Report

Posted 1 year ago

Hi Barry, Thank you for your wonderful review! We’re delighted to hear that you are enjoying various Kettler garden furniture pieces, especially the new covers for your garden chairs. It means a lot to us that you recognize the quality of our products and the effort we put into our customer service. If you ever have any questions or need further assistance, please don’t hesitate to reach out. We’re always here to help! Best regards, The Kettler Team

Posted 1 year ago

“Very well made stylish products”

Helpful Report

Posted 1 year ago

Hi Joanne, Thank you so much for your fantastic review! We’re thrilled to hear that you find our products stylish and well-made. We take great pride in the quality and design of our items, and your feedback means the world to us. If you have any questions or need assistance in the future, please feel free to reach out. We're always here to help! Best regards, The Kettler Team

Posted 1 year ago

“WE had two large sets of Kettler in our old home, purchased from JLP and it last all of the 22 years we lived there! Now we've downsized and, of course, we downsized our Kettler. It's excellent.”

Helpful Report

Posted 1 year ago

Hi there, Thank you so much for your amazing review! We're thrilled to hear that your Kettler sets have stood the test of time over the years. It’s fantastic to know that you've found our products excellent even after downsizing. If you have any questions or need assistance, feel free to reach out. We’re always here to help! Best regards, The Kettler Team

Posted 1 year ago

“Everytime I have bought items from Kettler they are high quality the their customer service is excellent”

Helpful Report

Posted 1 year ago

Hi Paul, Thank you for your amazing review! We're thrilled to hear that you consistently find our items to be of high quality and that our customer service has met your expectations. It truly means a lot to us! If you ever need assistance or have any questions in the future, please feel free to reach out. We're always here to help! Best regards, The Kettler Team

Posted 1 year ago

“I was kept in contact from as soon as I paid for product until it arrived. Couldn’t fault it.”

Helpful Report

Posted 1 year ago

Hi Grant, Thank you for your fantastic review! We're so pleased to hear that you experienced great communication from the moment you placed your order until it arrived. Keeping our customers informed is a top priority for us, and it's wonderful to know we met your expectations. If you ever need assistance or have questions, feel free to reach out. We're always here to help! Best regards, The Kettler Team

Posted 1 year ago

“Prompt and efficient service.”

Helpful Report

Posted 1 year ago

Hi David, Thank you for your fantastic review! We're so pleased to hear that you found our service to be prompt and efficient. We always aim to meet our customers' needs swiftly and effectively. If you ever have any questions or need assistance in the future, please feel free to reach out. We're here to help! Best regards, The Kettler Team

Posted 1 year ago

“A very good website I could get the item i wanted and very quick delivery and always kept u updated about your item 10/10.”

Helpful Report

Posted 1 year ago

Hi Tracey, Thank you so much for your amazing review! We’re thrilled to hear that you found our website easy to use and appreciated the quick delivery. Keeping our customers updated is a top priority for us, so it’s fantastic to know you felt well-informed throughout the process. If there's anything else we can assist you with in the future, please don’t hesitate to reach out. We’re here to help! Best regards, The Kettler Team

Posted 1 year ago

“Excellent quality”

Helpful Report

Posted 1 year ago

Hi Heather, Thank you for your fantastic review! We’re thrilled to hear that you are pleased with the quality of our products. Your satisfaction is our top priority, and it’s wonderful to know that we have met your expectations. Should you have any questions or need assistance in the future, feel free to reach out. We’re here to help! Best regards, The Kettler Team

Posted 1 year ago

“Good products, prompt service & delivery when ordering replacement accessories.”

Helpful Report

Posted 1 year ago

Hi Colin, Thank you for your fantastic review! We’re thrilled to hear that you had a great experience with our products and that our service was prompt and efficient. Your satisfaction is our top priority, and it’s wonderful to know we met your expectations. If you need any assistance or have questions in the future, please don’t hesitate to reach out. We're always here to help! Best regards, The Kettler Team

Posted 1 year ago

“I’ve bought and exported all of my Kettler garden furniture over to my home in Andalucia, as I couldn’t find anything comparable in quality when shopping in Spain”

Helpful Report

Posted 1 year ago

Hi Gary, Thank you so much for your exceptional review! We’re thrilled to hear that you’ve found our Kettler garden furniture to be unmatched in quality, even after exporting it to beautiful Andalucia. It’s wonderful to know that our products are making a great impact in your outdoor space. If you need any assistance or have questions in the future, please feel free to reach out. We’re always here to help! Best regards, The Kettler Team

Posted 1 year ago

“Very pleased with the quality,perfect for the job and looks great thanks”

Kettler 5 star review on 17th December 2024

Helpful Report

Posted 1 year ago

Hi Mark, Thank you for your fantastic review! We’re thrilled to hear that you're pleased with the quality and find our product perfect for the job. It always makes us happy when our products not only meet but exceed expectations in both function and appearance. If you have any questions or need assistance moving forward, please feel free to reach out. We’re here to help! Best regards, The Kettler Team

Posted 1 year ago

“Quality product at great price with quick free delivery, first class!”

Helpful Report

Posted 1 year ago

Hi Alistair, Thank you so much for your excellent review! We’re thrilled to hear that you found our product to be of great quality and that you enjoyed the quick free delivery. Your satisfaction is our top priority, and it’s wonderful to know we hit the mark! If you ever have any questions or need assistance, please don’t hesitate to get in touch. We’re here to help! Best regards, The Kettler Team

Posted 1 year ago

“Great waterproof covers for all our garden furniture & and love the fact they all match!”

Helpful Report

Posted 1 year ago

Hi Karen, Thank you for your fantastic review! We're so glad to hear that you're loving the waterproof covers for your garden furniture. It's wonderful to know that you appreciate the matching designs as well—we strive to create cohesive looks for our customers. If you have any questions or need further assistance, please feel free to reach out. We're always here to help! Best regards, The Kettler Team

Posted 1 year ago

“Excellent product at a good price in the sale”

Helpful Report

Posted 1 year ago

Hi David, Thank you for your excellent review! We're so pleased to hear that you found our product to be both high quality and offered at a good price during the sale. It’s great to know our customers are satisfied with their purchases. If you have any questions or need further assistance, feel free to reach out. We’re here to help! Best regards, The Kettler Team

Posted 1 year ago

“All good no problems at all”

Helpful Report

Posted 1 year ago

Hi William, Thank you for your excellent review! We're so pleased to hear that everything went smoothly with your experience. It's our aim to provide hassle-free service, and your satisfaction means the world to us. If you need any assistance or have questions in the future, please feel free to reach out. We're always here to help! Best regards, The Kettler Team

Posted 1 year ago

“Cover fits well. Arrived quickly. Would buy again”

Helpful Report

Posted 1 year ago

Hi Caroline, Thank you for your fantastic 5-star review! We're so pleased to hear that the cover fits well and that it arrived quickly. Your satisfaction is our priority, and knowing you would buy again truly means a lot to us. If you ever have questions or need assistance in the future, don’t hesitate to reach out. We’re always here to help! Best regards, The Kettler Team

Posted 1 year ago

“Had Kettler garden furniture (Palma) fo over 8 years now ~ love it, always get comments about how nice it looks and still nothing wrong with it after all this time. Had to buy new covers for it this year, but that was our choice as it had green algae on it, nothing wrong with the acutual covers. Ordered some covers from Kettler (others out of stock) and they arrived within days with no hassle or problems. When I am looking again in years to come for new garden furniture or covers, will definately always buy Kettler. Great quality, style and worth every penny.”

Helpful Report

Posted 1 year ago

Hi Lilian, Thank you for your wonderful 5-star review! We’re thrilled to hear that you’ve been enjoying your Kettler garden furniture for over 8 years and that it still looks great. It’s always nice to receive compliments about our products! We appreciate your choice in purchasing new covers, and we’re glad to hear that the ordering process was smooth and hassle-free. Your loyalty to Kettler means a lot to us, and we look forward to serving you when you’re ready for more garden furniture or covers in the future. If you ever have questions or need assistance, don’t hesitate to reach out. We're always here to help! Best regards, The Kettler Team

Posted 1 year ago

“Excellent service”

Helpful Report

Posted 1 year ago

Hi Martyn, Thank you for your excellent 5-star review! We're thrilled to hear that you had a great experience with our service. It’s always our goal to provide top-notch support to our customers. If you have any further feedback or need assistance down the line, please don’t hesitate to reach out. We're here for you! Best regards, The Kettler Team

Posted 1 year ago

“We looked around at other brands before we bought the two Palmer Relaxer chairs now over 4 years ago and they have proved to be very durable and comfortable. We made the right decision and its only this year that the covers had started to deterate so we bought 2 new ones before the winter approaches”

Helpful Report

Posted 1 year ago

Hi Stuart, Thank you for your wonderful 5-star review! We're delighted to hear that your Palmer Relaxer chairs have held up so well over the years and provided you with comfort. It’s great to see you’ve invested in new covers to keep them looking their best for the winter! If you ever have any questions or need assistance, don’t hesitate to reach out. We’re always here to help! Best regards, The Kettler Team

Posted 1 year ago

Kettler is rated 4.4 based on 2,493 reviews