Kettler Reviews

Name: Kettler
Rating: 4.40

4.4 Rating 2,495 Reviews

85 %

of reviewers recommend Kettler

4.4

Based on 2,495 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01527 591901

Location:

Merse Road, North Moons Moat, Redditch
B98 9HL

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Kettler 5 star review on 31st August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product - although table slightly fiddly to assemble. It took me (alone) more like an hour rather than the 20 mins suggested but it wasn’t complicated. Excellent communication re delivery. Very professional.”

Helpful Report

Posted 1 year ago

Hi there, Thank you for the fantastic 5-star review! We appreciate your feedback on the assembly time and are glad to hear you found it manageable. It's great to know that our communication regarding delivery met your expectations as well. If you have any more questions or need assistance, feel free to reach out anytime. We're always here to help! Best regards, The Kettler Team

Posted 1 year ago

“Very happy so far with the covers I have received for my Palma table and chairs set.”

Helpful Report

Posted 1 year ago

Hi there, Thank you for your fantastic 5-star review! We're delighted to hear that you're very happy with the covers for your Palma table and chairs set. Your satisfaction truly means the world to us! If you have any further questions or need assistance, please don’t hesitate to reach out. We’re always here to help! Best regards, The Kettler Team

Posted 1 year ago

“Just what I wanted. I bought on line and it didn't disappoint.”

Helpful Report

Posted 1 year ago

Hi Mary, Thank you for your wonderful 5-star review! We're so glad to hear that your online purchase met your expectations and that you’re happy with your order. Your satisfaction is what we strive for! If you have any questions or need assistance in the future, just let us know. We’re always here to help! Best regards, The Kettler Team

Posted 1 year ago

“I needed an accessory but it was out of stock. I was notified when in stock with no problem. Reasonable cost for replacement accessory. Easy to order and quick delivery. Very happy, as I didn’t want to buy from Amazon or EBay.”

Helpful Report

Posted 1 year ago

Hi there, Thank you for your wonderful 5-star review! We're so glad to hear that you were promptly notified when your accessory came back in stock and that the ordering process was easy for you. We strive to provide reasonable prices and quick delivery for our valued customers! If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We’re always here to help! Best regards, The Kettler Team

Posted 1 year ago

“Product very good, delivery straightforward.”

Helpful Report

Posted 1 year ago

Hi there, Thank you for your amazing 5-star review! We're thrilled to hear that you found the product very good and that the delivery went smoothly. Your satisfaction is our top priority! If you have any additional thoughts or need assistance in the future, please feel free to reach out. We’re always here to help! Best regards, The Kettler Team

Posted 1 year ago

“Great furniture and delivery”

Helpful Report

Posted 1 year ago

Hi Chris, Thank you for your fantastic 5-star review! We're thrilled to hear that you’re enjoying your new furniture and that the delivery met your expectations. Your satisfaction means the world to us! If you have any further feedback or need any assistance, please don’t hesitate to reach out. We’re always here for you! Best regards, The Kettler Team

Posted 1 year ago

“I am very impressed with my Cozze outdoor island. There was more assembly required than expected, but I had an enjoyable afternoon building it as it all went together fairly easily.”

Helpful Report

Posted 1 year ago

Hi Eddie, Thank you for your fantastic 4-star review! We’re delighted to hear that you’re impressed with your Cozze outdoor island and that you enjoyed the assembly process. It’s great to know that everything went together easily for you! If you have any more feedback or need assistance, please don’t hesitate to reach out. We’re always here to help! Best regards, The Kettler Team

Posted 1 year ago

“Easy transaction, payment process straightforward. Instant confirmation. Everything detailed. Product arrived in perfect condition”

Helpful Report

Posted 1 year ago

Hi Philip, Thank you for your outstanding 5-star review! We’re so pleased to hear that the transaction was easy and that you found our payment process straightforward. It's great to know that you received instant confirmation and that your product arrived in perfect condition! If you have any further feedback or need any assistance, please don’t hesitate to reach out. We're always here for you! Best regards, The Kettler Team

Posted 1 year ago

“Fast delivery, well packaged”

Helpful Report

Posted 1 year ago

Hi there, Thank you for your wonderful 5-star review! We’re glad to hear that you had a fast delivery and appreciated our packaging. Ensuring your order arrives safely and promptly is a priority for us! If you have any more feedback or need any assistance, please don’t hesitate to reach out. We're always here for you! Best regards, The Kettler Team

Posted 1 year ago

“Great product and outstanding customer support. Garden furniture lasts and looks as good as new.”

Helpful Report

Posted 1 year ago

Hi Wendy, Thank you for your amazing 5-star review! We're thrilled to hear that you enjoy our garden furniture and find it both long-lasting and visually appealing. Your kind words about our customer support mean the world to us! If you have any more thoughts to share or need assistance in the future, please don’t hesitate to reach out. We're always here for you! Best regards, The Kettler Team

Posted 1 year ago

“The covers arrived quickly and fit perfectly”

Helpful Report

Posted 1 year ago

Hi Cheryl, Thank you for your fantastic 5-star review! We're delighted to hear that your covers arrived quickly and fit perfectly. Your satisfaction is incredibly important to us! If you have any further thoughts or need assistance down the line, please don’t hesitate to reach out. We're always here to help! Best regards, The Kettler Team

Posted 1 year ago

“Very efficient delivery service and communication , nice quality furniture we are well pleased”

Helpful Report

Posted 1 year ago

Hi Janet, Thank you for your fantastic 5-star review! We're delighted to hear that you experienced efficient delivery and great communication, along with the quality of your furniture. It truly makes us happy to know you're pleased with your purchase! If you have any more thoughts or need assistance in the future, please don't hesitate to reach out. We're always here for you! Best regards, The Kettler Team

Posted 1 year ago

“Very prompt delivery. Sorted out a problem straight away. Item very sturdy and looks very good”

Helpful Report

Posted 1 year ago

Hi Christina, Thank you for your wonderful 5-star review! We're so glad to hear that your delivery was prompt and that we were able to resolve any issues quickly. It's great to know that you find the item sturdy and visually appealing! If you have any more feedback or need assistance in the future, please don’t hesitate to reach out. We're always here to help! Best regards, The Kettler Team

Posted 1 year ago

“Kettler handled our order immaculately. We made a last minute change which was easily accommodated. Delivery was great. 5 stars!”

Helpful Report

Posted 1 year ago

Hi David, Thank you for your amazing 5-star review! We're thrilled to hear that we could accommodate your last-minute change and that the delivery went smoothly. Your satisfaction is our top priority, and it's wonderful to know we met your expectations. If you have any more feedback or need assistance in the future, please don’t hesitate to reach out. We’re always here to help! Best regards, The Kettler Team

Posted 1 year ago

“I made my purchase online and it was easy and quick. Confirmation of order was immediate and the delivery occurred when indicated. Highly recommended.”

Helpful Report

Posted 1 year ago

Hi Julie, Thank you so much for your wonderful 5-star review! We’re thrilled to hear that your online purchase experience was easy and quick, and that your order confirmation and delivery met your expectations. Your recommendation means the world to us! If you have any further thoughts or need any assistance in the future, please don’t hesitate to reach out. We’re always happy to help! Best regards, The Kettler Team

Posted 1 year ago

“A great replacement garden table. Easy to build and looks very good with existing chairs”

Helpful Report

Posted 1 year ago

Hi John, Thank you for your fantastic 5-star review! We're delighted to hear that you're enjoying your new garden table and found the assembly easy. It’s wonderful to know that it complements your existing chairs beautifully. If you have any more thoughts or need assistance in the future, feel free to reach out. We’re always here for you! Best regards, The Kettler Team

Posted 1 year ago

“Excellent branded product”

Helpful Report

Posted 1 year ago

Hi Steven, Thank you for your excellent 5-star review! We're so glad to hear that you’re pleased with our branded products. It means a lot to us that you appreciate the quality we strive for. If you have any further comments or need assistance, please don’t hesitate to get in touch. We’re always here to help! Best regards, The Kettler Team

Posted 1 year ago

“Great quality garden furniture and fantastic customer service from Kettler after we ordered the wrong item. Would certainly recommend them for quality and customer service.”

Helpful Report

Posted 1 year ago

Hi Rebecca, Thank you for your fantastic 5-star review! We're thrilled to hear that you are pleased with the quality of our garden furniture and that our customer service met your expectations. Your recommendation means so much to us! If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're always here to help! Best regards, The Kettler Team

Posted 1 year ago

“Bistro table fine . Charlbury chairs from J Lewis for £390 did not have adjustable feet as advertised . Still waiting for complaint to respond”

Helpful Report

Posted 1 year ago

“I purchased the Charlbury Bistro Set at a good price. It was delivered very quickly and I am very pleased with it.”

Helpful Report

Posted 1 year ago

Hi Lynne, Thank you for your wonderful 5-star review! We're so pleased to hear that you found the Charlbury Bistro Set at a great price and that it was delivered quickly. It’s fantastic to know that you’re happy with your purchase! If you ever have any questions or need assistance, don't hesitate to get in touch. We're always here to help! Best regards, The Kettler Team

Posted 1 year ago

Kettler is rated 4.4 based on 2,495 reviews