Kettler Reviews

Name: Kettler
Rating: 4.40

4.4 Rating 2,495 Reviews

85 %

of reviewers recommend Kettler

4.4

Based on 2,495 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01527 591901

Location:

Merse Road, North Moons Moat, Redditch
B98 9HL

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Kettler 5 star review on 31st August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really good quality. Would recommend.”

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Posted 5 years ago

“Perfect.. What else can i say.”

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Posted 5 years ago

“Great product and superb customer service”

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Posted 5 years ago

“You've have sent me this asking for a review on a grey mesh touch up paint that I've still not received 🤔”

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Posted 5 years ago

“Order processed smoothly and delivery on time. Item (cover for Versa Lounge set) as described and exactly what I wanted.”

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Posted 5 years ago

“Unfortunately there is a delay in getting the chair foot caps.”

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Posted 5 years ago

“Not impressed as still not received sofa foot and no stool feet in stock. I was told to buy a new stool?”

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Posted 5 years ago

“👍 very good !”

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Posted 5 years ago

“Not arrived yet”

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Posted 5 years ago

“We weten looking for garden furniture that was nog Made in China, but in Europa. All the information gave us the idee Kessler garden chairs are made in Germany. For example, Hartman is very clear about Made in China. Kessler is not! We are dissapointed!! Be transparant!!!”

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Posted 5 years ago

“A positive experience”

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Posted 5 years ago

“Disappointed”

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Posted 5 years ago

“Havnt used it yet as still awaiting felivery of Kettlet settee ordered 7/5”

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Posted 5 years ago

“Excellent quality.”

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Posted 5 years ago

“The cover is excellent quality and well worth the money. Customer services however are v poor and waited 3 weeks for a refund so I could exchange.”

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Posted 5 years ago

“Easy to put on”

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Posted 5 years ago

“I had two Kettler dining chairs that had each developed a small rust spot within two years of purchase. I contacted Kettler, emailed photos, together with those of my order and receipt. Within two days Kettler had delivered me out two replacement chairs, no quibble. I was undergoing radiotherapy at the time, so to have one problem solved so easily and rapidly was great customer service.”

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Posted 5 years ago

“Very poor customer service in the George Street Warehouse store. Staff did not inform me when my requested furniture was in stock.”

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Posted 5 years ago

“Extremely disappointed with our table. Less than 5 years old and the surface paint is flaking off in huge patches with rust developing on the underside. We keep it fully protected by a substantial waterproof cover during the late autumn and winter months, so it ought to be able to withstand the weather that it is exposed to during the rest of the year. And of course, it's now out of what was a ridiculously short warranty period for such an expensive piece of furniture. I certainly would not purchase Kettler products in future.”

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Posted 5 years ago

“Bought from John Lewis, arrived damaged, no response to my reports. Shipped directly from Kettler. Kettler fail to respond to emails amd phone calls. There appears to be no way of getting help if there is a delivery issue.”

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Posted 5 years ago

Kettler is rated 4.4 based on 2,495 reviews