“Had a bad experience in Deira City Branch..staff name Sonu is very unprofessional..I'm asking the price but he keeps on ignoring me, we bought a lot but this staff is so annoying how come you have a staff like that ignoring the customer and entertaining her friends while on duty ..if you want to sell your items..please respect and entertain the customer”
“Reem at Ibn Batuta store, Dubai was a great help! She showed make-up tips and tricks to enhance the natural features of the face with KIKO products. She was extremely helpful and a true make-up artist.”
“Reem at Ibn Batuta store, Dubai was a great help! She showed make-up tips and tricks to enhance the natural features of the face with KIKO products. She was extremely helpful and a true make-up artist.”
“After losing €309,900 to a scam broker, I was devastated and didn’t know where to turn. Supreme Asset Agency stepped in and handled my case with professionalism and care. Their team worked tirelessly and successfully recovered my funds. I’m beyond thankful for their efforts and highly recommend their services to anyone in need.
𝘌𝘮𝘢𝘪𝘭: 𝘴𝘶𝘱𝘳𝘦𝘮𝘦𝘢𝘴𝘴𝘦𝘵𝟟 @ 𝘨𝘮𝘢𝘪𝘭 .𝘤𝘰𝘮
𝕎𝕙𝕒𝕥𝕤𝔸𝕡𝕡: +𝟜𝟜 𝟟𝟛-𝟠𝟠-𝟞𝟡-𝟟𝟡-𝟝𝟠”
“I bought an advent calendar in a shop on holiday for 130 euros. At home I found that in my calendar two of the drawers are identical and contain identical products. It means that I had each of the 1,2,3,4,5,6,7 boxes twice, and 17,18,19,20,21,22,23,24 are missing.
Customer support sent me the address where I sent the calendar, but the package was not received. They refused to receive it!
It takes them a long time to reply, they send confused emails, it has been going on for almost a month and they are unable to resolve it!
I really hope I ever get my money back :((( even the postage for the complaint I had to pay myself and it cost more than 20 euro.
Very very very bad and unprofessional!!!!”
“Saida is very welcoming and nice in kiko galleria branch. From the second i walked in till I left, saida and hassna were very kind and the service was great.”
“Wel geld afschrijven en geen bestelling leveren!!!
Als je verhaal gaat halen, blijken de telefoonnummers die er te vinden zijn, niet in gebruik.
Heb je eindelijk toch iemand aan de telefoon dan kunnen ze je helaas niet helpen.
Zo slecht!!!”
“Ich kann mein Paket nicht abholen. Du bist die schlechteste Firma, mit der ich je zusammengearbeitet habe. Du gibst mir keine Freude. Ich brauche nichts, kein Paket, kein Geld, ich schreibe dir, um den Käufer zu schützen, du bist Deutschland. Ich denke, sie werden sich um dich kümmern. Ich habe das Geld nicht umsonst bezahlt. Ich werde eine negative Bewertung über Sie schreiben. Wo immer ich kann. Ihr seid Betrüger”
“Today I had a bad experience in Kiko Doha Landmark just 1 hour ago. I was requesting from the sales associate a balm that is nourishing and hydrating because my lips r too dry. In the time of purchase I went to bring my card and I came back I found the two ladies laughing out loud and saying and talking about it "hhh she should care about her lips". Though I didn't react and I paid and left but I found this disrespectful and I'm going to refund what I bought and never go back to buy from there.”
“worst customer service ever!!!
I made an order online from france. In the website it is mentioned "retour gratuit" Then when I ask to exchange a product because the description in the website is very different than the reality they ask me to send it back to Italy from france!!! And the fees are on me so how is it a retour gratuit in this case?
In the store they say it is possible to exchange but you need a code from the customer service and the Customer service simply refuse!”
“I am very dissatisfied with the durability of lipsticks. I have never had time to buy such poor quality at such a high price. blue color wears off within 15 minutes...”
“Truly appalling service. Products were late coming to UK. DX failed to deliver and there is no way of contacting DX I have tried 3 telephone numbers and their online service does not work. DO NOT BUY ONLINE FROM KIKO YOU WILL NOT GET YOUR PRODUCTS.”
“Hi, for my birthday my husband got me a gift from your shop which included lipsticks and one lip gloss.
I didnt like / or try the lipsticks
I only opened to check the color
But once I didn't like the color I went to exchange it at the shop. I had the receipt and I had the un-used lipsticks but once I got there none of the staff treated me well.
They judged the color of the lipsticks my husband got and said "who gets these colors" instead of helping me exchange it and they did not believe that I didnt use it.
They also judged the fact that my husband put the recipet in the kiko bag, this is horrible customer service, made me uncomfortable and mad by how cheap they treated me instead of helping me.
None of the lipsticks were used on my lips or hands or anything. Just opened carefully to see the color incase i wanted exchange.
I read on Google and on your website that you could exchange with in 14 days. I came 2 days later yet I got treated this way?
Very unfair customer service.”
“Kiko Milano always brings a smile on my face. They have a great collection of beauty and care products. They often have savings and offers. Everytime in every outlet, the staff is so friendly.
Love Kiko Milano”
