“They sent me 2 of the wrong size underwear & claimed that I ordered the wrong size. They offered a 20% discount on my next purchase but then refused to honor the 20% discount because I had purchased promotional items?!? I think it's very odd that when you get your confirmation email the sizes aren't listed, but then they are listed later on when they tell you your order has shipped? Obviously whomever picked more order screwed up, or if I did order the one size, didn't think to flag the order & contact me to confirm sizing before shipping the order. Very poor customer services. I understand you can't return underwear, (even if the package wasn't opened) but seriously, train your warehouse staff better. If 2 pairs are a different size then the rest of the order something is obviously wrong.”
“Really disappointed. They oversold the items that I purchased. It took them over a week to tell me that my items were actually sold out and I wouldn't be receiving them. Then they only offered two options, store credit or items of equal value. It was their mistake, I expected them to offer a full refund.”
“Quality is what you'd expect for the price looks cheap is cheap, worth it? Idk 😐 gonna try a few more months and see if they send me anything else that doesn't look generic...”
“So comfy! Every purchase I’ve made have been amazing! I received a couple pairs in my monthly package that fit way smaller than a medium, but the amount of good ones outweighs this! I’m so happy with everything!!”
“My order was porch pirated and I've been trying to get help from company who promised 1-2 business days for a reply.
Zero.
Zilch.
Nada.
Useless ... thieves. And I don't mean the porch pirates.”
“My order was porch pirated and I've been trying to get help from company who promised 1-2 business days for a reply.
Zero.
Zilch.
Nada.
Useless ... thieves. And I don't mean the porch pirates.”
