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Kotomi Reviews

4.8 Rating 1,602 Reviews
97 %
of reviewers recommend Kotomi
4.8
Based on 1,602 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
98%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email

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Loved the bikini I purchased, had issues right at the start with the item being out of stock but a lady contacted me right away to inform me about the problem and it shipped later that week! Very happy with my experience. (:
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Posted 6 years ago
Great Quality and Great Prices The swimsuit I bought is rlly great quality, super soft and looks exactly like the picture on the website. Additionally, the delivery was extremely fast for it having been shipped to the US. The prices were really good. With shipping my total came to 123 Australian dollars which are about 85 ish American dollars (maybe just a little more) which is an extremely fair price, as most swimsuits from American brands can cost up to 170 dollars excluding shipping. I gave it four stars instead of five just because the sizing is a little confusing on the website. I would’ve fit a medium (for bottom) based on my measurements but for the specific drawstring bottom I was buying was a little too small in the front, even if I purchased a large. However, I love the company and its swimsuits and will definitely will be buying more!
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Posted 6 years ago
The bikini don’t fit well. The material is done wrong. I usually wear size L in cheeky cuts and these don’t sit well. Every single one give camel toe as the cut is not done properly and all the color sets are seethrough. Disappointed
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Posted 6 years ago
Got a size small in the Jasmine leopard bottoms and a medium in the Tamson leopard top. The bottoms fit amazing, perfect fit, but the top is a little small on the girls for coverage. I used the size guide and other reviews as recommendations for what sizes to use but should have grabbed a large in the top.
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Posted 6 years ago
The shipping was super quick and trouble free, honestly one of the smoothest online orders I have done! I live in Spain and I don't even get this sort of service from closer European countries. Plus Kotomi included a Tim Tam with my order.. do I need to say more?
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Posted 6 years ago
loveeee the fit of this and i would say its true to size. I'm 5' 4" 115 lbs and got an extra small Love the cheeky cut and how it sits low in front but higher on the hips the only reason for 4 stars is I think the pictures could show a little more detail in terms of how the swim suit is ribbed fabric.
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Posted 6 years ago
Great quality and fast delivery.
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Posted 6 years ago
Literally the most comfortable bikini top and bottoms I’ve ever owned. I bought a small in the top and medium bottoms.
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Posted 6 years ago
I LOVE my bathing suit so much!! It fits me PERFECT (runs true to size) and the quality is great?? my delivery also came before it said it would, 10/10 recommend !!!
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Posted 6 years ago
The bathing suits are very comfy and flattering!
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Posted 6 years ago
Super nice quality and the customer services are really nice and helpful. Would definitely buy again.
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Posted 6 years ago
I love the swimsuit i got! The styles are so cute and I will definitely be purchasing again! Mine was true to size as well
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Posted 6 years ago
A beautiful bikini that supports and fits perfectly
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Posted 6 years ago
Shipping was super quick to Canada and it was a nice surprise that there were no extra duties once it arrived. Normally when I order overseas I pay an arm and a leg for duties/taxes, but with Kotomi there were none. 10/10
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Posted 6 years ago
Had the best costumer experience ever! As soon as I purchased my bikini they emailed me about a color discrepancy and offered me various options of what I could do. I had questions about the sizing and although I already made the purchase they helped me anyways to find the perfect fit for me because they still hadn't sent the bikini. They were very nice and attentive. My bikini came in a week, and in the package I found a Tim Tam, such a nice gesture! Regarding the pieces, the fabric is very soft and they are super flattering! I love them! I am size 32DD and size 6 in bottoms, I ordered size L for both and they fit me perfectly. Honestly,I will be buying from now on only form Kotomi, their swimwear is so worth it! I am in love with the brand.
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Posted 6 years ago
Their quality is amazing and customer service too !
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Posted 6 years ago
Love them!!! The material and fit is very flattering. I ended up buying 4 lol
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Posted 6 years ago
Amazing service. Very good quality bathing suit. Super happy with my purchase and looking forward to buying more! Worth the price!
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Posted 6 years ago
I am SO impressed with Kotomi’s customer service! My package never arrived and I contacted them and they sent me a second order! They were super sweet and understanding and I will definitely be ordering from them again. The bathing suits are also so cute and such good quality. Highly recommend
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Posted 6 years ago
This bathing suit is amazing definitely my favourite bathing suit. It’s really hard for me to find a good bathing suit that fits me well but this brand is definitely the only brand I will order from for bathing suits from now on. The service was also amazing, living in Canada every time I order something it takes many weeks but my bathing suit came into a week. Wow.
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Posted 6 years ago
Kotomi is rated 4.8 based on 1,602 reviews