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Kotomi Reviews

4.8 Rating 1,602 Reviews
97 %
of reviewers recommend Kotomi
Company Reviews Product Reviews
2,521
 Questions Metrics Info
4.8
Based on 1,602 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
98%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email
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Rachael
Unverified Reviewer
“Great quality, bikini tops run pretty small”
Helpful Report
Posted 6 years ago
Ivett Z
Unverified Reviewer
“Perfect fit, true to size, good quality and fast delivery! Also appreciated the goodies with swim suit! Will definitely shop again!”
Helpful Report
Posted 6 years ago
Kindra M
Unverified Reviewer
“Best packaging, BEST bikini !!!!! Thank you for making me feel so confident and having a bikini that will last such a long time (the quality and make is amazing )”
Helpful Report
Posted 6 years ago
Abby
Unverified Reviewer
“Not only was the swimsuit amazing quality it shipped all the way to Canada in four days! and it came with a tim tam definitely a great little surprise!”
Helpful Report
Posted 6 years ago
Erin
Unverified Reviewer
“Beautiful colours! Fits really nicely and the quality is great. Just like the pictures :)”
Helpful Report
Posted 6 years ago
RA
Unverified Reviewer
“Delivery was faster than I expected. The suit is great:) Look and feel!”
Helpful Report
Posted 6 years ago
Margaret C
Unverified Reviewer
“Amazing customer service. The quality of these suits is truly impeccable and better than I expected. I am 5’4”, 115 lb and typically a small, I ordered a small and would say it’s a good tight fit.”
Helpful Report
Posted 6 years ago
Naoko
Unverified Reviewer
“The customer service is great. I asked them about sizing by mail. They gave me a swift reply and kind advise.”
Helpful Report
Posted 6 years ago
Lahna P
Unverified Reviewer
“These swimmers fit like a dream and I absolutely loveeee the patterns! Had to stop myself from buying one in every single colour! Delivery was nice and quick and they came in a cute little bag with a Tim tam!!! Way to a gals heart.”
Helpful Report
Posted 6 years ago
VM
Unverified Reviewer
“Love it! Amazing quality, material and true to size. One item wasn’t included in the initial package that arrived and when I contacted customer service they responded immediately and I got the final piece only a few days later. Would definitely purchase from them again!”
Helpful Report
Posted 6 years ago
Lauren
Unverified Reviewer
“I ordered the tamson top and bottoms. When I received the top, the seam came out the same day of wearing. I emailed customer service, and they made it right! They refunded the price of the top and were very fast in replying. I will definitely still order from them in the future.”
Helpful Report
Posted 6 years ago
Mercy
Unverified Reviewer
“The order came very fast, even though it traveled all the way to Europe. Beautiful product and I love the little bag the suit comes in. Very impressed.”
Helpful Report
Posted 6 years ago
Danae S
Unverified Reviewer
“Fits great and came fast”
Helpful Report
Posted 6 years ago
Sox
Unverified Reviewer
“Love my swimsuit! High quality material and a beautiful color! Also loved the personal packaging from Kotomi :)”
Helpful Report
Posted 6 years ago
Renee
Unverified Reviewer
“The material is sooo soft! Feels so nice on my skin, the fit is perfect and the quality is amazing. Love it!”
Helpful Report
Posted 6 years ago
Krystle
Unverified Reviewer
“Fast delivery, beautiful quality and added Tim tam what more could a girl want”
Helpful Report
Posted 6 years ago
Sim
Unverified Reviewer
“Service was great and I was impressed how fast the order came considering it was coming from Melbourne (and there were treats in mine :).”
Helpful Report
Posted 6 years ago
Miss Katherine C
Unverified Reviewer
“I received the wrong order, and the sizing I feel is not true to size”
Helpful Report
Posted 6 years ago
Courtney B
Unverified Reviewer
“New favorite suit! Love the color, perfect fit, soft material. Planning on buying more colors!”
Helpful Report
Posted 6 years ago
Kate W
Unverified Reviewer
“Unpadded (tamson) bikinis fit great. The jasmine top (I bought in white) fits okay, you really need C cup (Canadian/US cup size) to fill it out. And the white fabric is a bit see through, you can’t see nip through the fabric but the bra padding (same kind as any other padded bikini, just a curved piece of foam basically) doesn’t fit in the jasmine perfectly, it’s less wide than the cups, so you can see the padding borders easily, and they shift around. So I’ve taken my padding cups out. But the size fit great. I bought L everything and I am a can/usa size 8.”
Helpful Report
Posted 6 years ago
Kotomi is rated 4.8 based on 1,602 reviews
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