Kraken Reviews

Name: Kraken
Rating: 1.93

1.9 Rating 297 Reviews

21 %

of reviewers recommend Kraken

Company Reviews

Questions

Metrics

1.9

Based on 297 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Write Your review

Tell us how Kraken made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Kraken 1 star review on 23rd August 2025

WhatsApp (+ 4 4 73 88 6 97 9 58.)Email Harrylucy977(at) Gmail.Com Help Me Recover My Lost Money

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They are swindlers. I chose one of their investment plans and made a deposit immediately. When it was time to make a withdrawal, I was denied. I contacted their support and they told me to make extra deposit to move me to another plan which will enable me to withdraw my fund. But this was not the agreement at the beginning. When they insisted on not paying back, I had to employ the Service of Stellar-trace. com. The company got back my funds from them. You can reach Stellar-trace via their website ( Stellar-trace. com) or google Stellar-trace if you find yourself in similar situation.”

Helpful Report

Posted 3 years ago

“Beware of this exchange. Once you put your money in, you cannot get it back. I deposited a huge amount of money on thier platform, and later my money disappeared for no reason. They have the worst customer service and their support is not helpful at all. They kept telling me they were working on it, but the problem remained unresolved. Luckily, with the help of a recovery agency called aramezglobal.com, I was able to get my money back from kraken.”

Helpful Report

Posted 3 years ago

“Kraken has long been a scam. They died down the exchange in December 2016 yet... . Since 2016, they’ve stolen millions. This scheme is long-standing you might as well want to say bye to your funds or you can get help from @VeritasEtVirtus via TELEGRAM to regain your crypto with no hitch. Use only the decentralized exchanges, Binance for example. They have the biggest volumes and withdraw limit to 2 BTC within 24 hours without verification....”

Helpful Report

Posted 4 years ago

“They have a complete scheme to rip innocent people off thin hard earned cash as I have invested in all these trading platforms, but nothing fruitful came out of it instead of asking for more funds to be invested, after several schemes had failed to make Mae deposit more, they decided to lock me out of my accounts without reasonable explanations, had to take matters into my own hands as my financial matters To help me recover my funds, I contacted a recovery company Cryptodefence, it took me less than a month to get it all back, but I'm very happy I could get the assistance I needed, contact Cryptodefence via proton mail.”

Helpful Report

Posted 4 years ago

“One of the prerequisites of finding investing platforms is not only the transparency but the users in general - and thus, the exclusivity - I have yet to reach out to the support who didn't reply within a few hours and get my issue solved. Prior to joining Cryptonest, I had such a bad taste in my dealings with Cryptocurrency from other mediums; this platform really changed the way I perceive investing in cryptocurrency mining and trading, and if anything, it gave me the confidence to speak with people that I otherwise would have assumed would've never responded - much less act like as an open book and offer a lending hand - you just don't get that anywhere else, not even close. If we have people with that investing drive during this recession and COVID-19 plague that has reduced cashflow for every business. Do well to check out CRYPTONEST.ORG”

Helpful Report

Posted 4 years ago

“they are complete scam and they steal all your money because they will not let you withdraw the money together with etana custody which they are part of the rob. DO NOT REGISTER WITH THEM !!!”

Helpful Report

Posted 5 years ago

“I made a SEPA transfer almost 3 months ago to an account in this exchange and the money is not there. The support told me that they can not see any transfer and this is a problem between banks. Then I asked my bank to make a roll back of money two months ago and my bank still have not answer from their bank in EU (Fidor). The money is no where, but the money was sent to this bank. I also contacted the bank by phone and email a week ago, and still I am waiting for an answer. My only left option is start a prosecution cause, and enforce by law to give me the money back. So I can not recommend at all this exchange.”

Helpful Report

Posted 7 years ago

Kraken is rated 1.9 based on 297 reviews