Kraken Reviews

Name: Kraken
Rating: 1.93

1.9 Rating 297 Reviews

21 %

of reviewers recommend Kraken

Company Reviews

Questions

Metrics

1.9

Based on 297 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Very Easy

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Kraken 1 star review on 23rd August 2025

WhatsApp (+ 4 4 73 88 6 97 9 58.)Email Harrylucy977(at) Gmail.Com Help Me Recover My Lost Money

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My advice is for you to make findings before investing in any Crypto Currency broker. There are lots of them out there and it's easy to fall prey because of assumed probability. I was scammed and After 3 weeks of waiting and being sad and depressed, I found a team who helped me to recover from my loss. I would not wish that on anyone, but, If you need assistance with recovering your lost funds from your broker or help on what to do in this cryptocurrency world, Hire the Expert who helped me via KEVINLEERECOVERYSYSTEM @ GMAIL COM”

Helpful Report

Posted 1 year ago

“Hello everyone, are you interested in trading with binary options or you are looking for an expert to trade and manage your account for you or Do you have funds you wish to withdraw from your binary broker? or you are having problems with the withdrawing of your funds and you don’t know how to go about it. Kindly get in touch via Mail ; ( juliana_phil _232 (@)_ gmail _com ) Whatsapp; (+1---76--2)--3 -8 -1--9 -6--0 -3 , and they will guide you on how to get back your funds within 24hours, because their strategy really helped me to withdrawal my funds that was stuck in my trading account! All thanks to them I’m forever grateful…”

Helpful Report

Posted 1 year ago

“It really hurts to know that I was scammed by this company. They managed to steal all my money using fraudulent methods. I have been trying to get my money back for months, but have been unsuccessful. However, I have sent several emails and have not heard from customer service. It was a wise decision to contact T R I E V A L S C0M they helped me get my investment back from scammers”

Helpful Report

Posted 1 year ago

“After 3 successful trades, I got scammed £250,000 cumulatively. I will advise you all not to invest your hard earned money on kraken, It’s all façade as they lure you into investing a lot of money and then steal it at once. I got help to fight back hard till I recovered my money after months of agony and depression. I am willing to share my experience with other victims who might need help. Contact Rose Support ( rose_hoover_90_@_gmail_._com ) . They are professionals and helped me get my assets back. All thanks to rose once again.”

Helpful Report

Posted 1 year ago

“I sent $8,000 via wire transfer to Kraken.com on August 2, 2004. The money came in today, Monday, 8/5/2004. I used all of my money to buy bitcoin. After purchasing bitcoin, the transaction was put on hold, and there have been no responses since then. I attempted to communicate with someone in the past five hours, but they did not respond. I contacted both the police and the bank, and they informed me that Kraken had stolen my funds. And it's not the first time kraken done this. And last week, they scammed someone from California of $5,500 dollars. I received permission to purchase bitcoin from them, but it seems that the transaction is currently on hold. I tried to communicate with them, but they didn't respond. And it's not the first time they have done this. Kraken lets their clients deposit money in their kraken account, until they receive the money, the support will answer to all your questions, but after you buy cryptocurrency, and you can't withdraw your cash anymore, nobody will answer anymore to your emails or to chat support. I was informed by the police that Kraken is responsible for this, not scammers or thieves. Kraken is the one who holds the money..”

Helpful Report

Posted 1 year ago

“I lost over $480,000 to this scam broker, and I was looking for a way to recover my money back until the day I came across people testifying on how Mrs. rose help them recover their money back, I did not waste any time I quickly contacted her she told me to drop the required information which I did after that, I did not here from her, after two days she contacted me told me to check my wallet and to my surprise my money was recover back to my account, I promise to tell the world how she help me recover my money back, Contact EMAIL :: r o s e h o o v e r 9 0 A T g m a i l . c o m”

Helpful Report

Posted 1 year ago

“In all my life I have never seen someone give me the runaround like did, they made me trust and believe in them then took all my money. Real time scammers. Had to get the professional assistance from Guardclaims. com to track and make sure time and resources were not wasted. I’m highly indebted for their services with no upfront cost”

Helpful Report

Posted 1 year ago

“A withdrawal of EU 200 has been blocked citing spurious AML concerns. They are not to be trusted and people should be very cautious about using them.”

Helpful Report

Posted 1 year ago

“I had a very bad experience with this company, I created an account with them and made deposit so I could enjoy they service they provide. Unfortunately, my money vanished and my account was blocked. I sent several complaints to their support team but they were not helpful. FIORDINTEL . NET is a legal entity website address who eventually got me out my money, all other recovery company people posted here also scammed me, but I was able to recover all my money”

Helpful Report

Posted 1 year ago

“was a victim of this scam, this company took my hard earned money, to be very honest it was not easy meeting different acclaimed recovery person for help to recover my money, as God may have it, I was lucky to meet Philip recovery 247 at writeme DT com (he's email). Who helped recover my lost funds in just 48, I almost thought I have lost it all until I met him. I personally recommend him to you.”

Helpful Report

Posted 1 year ago

“Few weeks ago, our hedge funds lost about $700,000 to a Binary option Company. We send a mail to [contactzattechyrecovery @ Gmail com] on digiconomist Blog. In no time, they did an amazing job recouping almost 85% of our funds. We appreciate working with your team. Thanks!”

Helpful Report

Posted 1 year ago

“I opened an account, did the verification, connected my account via Plaid and deposited $10000. Later on, on got an email saying they suspected a breach on my account to reset my password as well as reset my email password and enable more security on my account and to reply that I had done these things. I did all that. Then I tried to buy some crypto and they said I was not allowed and to contact support so I did. They replied that they were closing my account but would not say why and they were holding my money for a week before they would release it. Sounds like a fraudulent company getting free loans and stealing money and hiding behind "laws" to get away with it. You have been warned, do not open an account with these scammers. Get help from Lucenteq . net if you are trying to recover your lost funds.”

Helpful Report

Posted 1 year ago

“I GOT SCAMMED THEY STONE MY MONEY AND ALSO FROZE MY ACCOUNT BUT THANKS TO MRS. Oliviatrader44 (@) gmail com for helping me to recover my lost fund.. WhatsApp: +1 4 2 3 2 4 8 2 1 4 0”

Helpful Report

Posted 1 year ago

“I was devastated when I realized I had been scammed out of $150 by a service promising quick results. Feeling helpless and betrayed, I turned to fortehubz for assistance. Their team of legal experts took quick action, guiding me through the process of reclaiming my money. With their support and expertise, I was able to navigate the complexities of the legal system and successfully recoup my lost funds. I am incredibly grateful for fortehubz's assistance in holding the scammer accountable and ensuring justice was served. Thanks to their intervention, I regained my financial security and peace of mind. Their professionalism and dedication truly made all the difference....”

Helpful Report

Posted 1 year ago

“I Wish i never traded here, Gate.io made me loose all my money, but I'm so glad i was able to recover my money back, please contact Mr Fedrick at michealfedrick13 @ gmail. com if you are facing same issues”

Helpful Report

Posted 1 year ago

“You stand a high chance of recovering your bitcoin from a scammer when you report to the right investigative and regulatory authority. If you notice you have fallen for a bitcoin scam, you can file a report by sending a well-detailed mail to ( contactzattechrecovery AT Gmail com ) they were able to help me recover my scammed bitcoins from the brokers outsourced wallet. 9btc has been recovered im waiting for the remaining 3btc once the triangulation is completed and the Bnb gas fee goes through in my metamask.”

Helpful Report

Posted 1 year ago

“I used Kraken to convert CHF Swiss Franks to crypto because of it being 4 times less expensive then using other exchanges where I would need to pay my bank fort 1% to change my CHF to Euros or dollars then send the dollars to other exchanges and convert them there into crypto quantity. And out of the blue Kraken just closed my account, won't let me login to check of I still have leftover quantity and also won't let me appeal. Doest give a reason to why the account was closed. Even better still sends automatic marketing emails for me to come back since I haven't logged in for a while.”

Helpful Report

Posted 1 year ago

“I got my account set up which took way too long. Finally deposited funds into Kraken VIA ACH and the funds hit within 24 hours as expected by Kraken kept them locked up for 5 more days. Ridiculous move btw. So I did a Federal Wire which included my customer ID per their instructions and after my funds not showing up for nearly 24 hours I inquired as to what was wrong with their poorly trained customer service. After nearly 8 more hours they sent me an email stating they were returning my wire to my bank and they were shutting down my account within 72 hours with not reason as to why. LOL seriously? Choose COINBASE or any other crypto site.”

Helpful Report

Posted 1 year ago

“If you are a victim of a scam there is a chance of getting your money back provided you got evidence of the reported scam. We guarantee you a safe and secure recovery. 100% reliable . Message me via email (dorisashley71 (@) gmail com) for more info Be careful of most of this online investment. WHATSAPP: +1---(404)--721---56--08”

Helpful Report

Posted 1 year ago

“Can lost Bitcoin be Found or Retrieved? Generally speaking, whether lost bitcoin can be found or not depends on how it was lost. Considering the quantity of missing cryptocurrency out there, people have begun offering services to help recover lost bitcoin. These include data recovery specialists, but you need a professional recovery expert like CONTACTZATTECHRECOV ERY to help you get back your lost bitcoin. Contact them to recover lost bitcoin, bitcoin cash, as well as all other forms of cryptocurrency. And you can be sure that no matter how long it has been lost, you will still get your bitcoin worth. Contact our support team for further assistance: CONTACTZATTECHR ECOVERY @ GMAIL COM NO UPFRONT PAYMENT! Thank me later.”

Helpful Report

Posted 1 year ago

Kraken is rated 1.9 based on 297 reviews