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Kraken Reviews

1.9 Rating 321 Reviews
19 %
of reviewers recommend Kraken
1.9
Based on 321 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3 out of 5
Returns & Refunds
Refunds Process
Very Easy
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Kraken 1 star review on 12th October 2025
Armstrong Donald
Kraken 1 star review on 10th October 2025
Aurora Mia
Kraken 2 star review on 10th October 2025
Anonymous
Kraken 1 star review on 7th October 2025
Nelson R Lewis
Kraken 1 star review on 6th October 2025
Margaret Corne
Kraken 1 star review on 21st September 2025
Came Across WasAp(+4473 88697958.)And Harrylucy977atGmail. Com Help Fight Fraud Case
Kraken 1 star review on 8th September 2025
Miller Ford
92
Anonymous
Anonymous  // 01/01/2019
I used Kraken to convert CHF Swiss Franks to crypto because of it being 4 times less expensive then using other exchanges where I would need to pay my bank fort 1% to change my CHF to Euros or dollars then send the dollars to other exchanges and convert them there into crypto quantity. And out of the blue Kraken just closed my account, won't let me login to check of I still have leftover quantity and also won't let me appeal. Doest give a reason to why the account was closed. Even better still sends automatic marketing emails for me to come back since I haven't logged in for a while.
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Posted 1 year ago
I got my account set up which took way too long. Finally deposited funds into Kraken VIA ACH and the funds hit within 24 hours as expected by Kraken kept them locked up for 5 more days. Ridiculous move btw. So I did a Federal Wire which included my customer ID per their instructions and after my funds not showing up for nearly 24 hours I inquired as to what was wrong with their poorly trained customer service. After nearly 8 more hours they sent me an email stating they were returning my wire to my bank and they were shutting down my account within 72 hours with not reason as to why. LOL seriously? Choose COINBASE or any other crypto site.
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Posted 1 year ago
If you are a victim of a scam there is a chance of getting your money back provided you got evidence of the reported scam. We guarantee you a safe and secure recovery. 100% reliable . Message me via email (dorisashley71 (@) gmail com) for more info Be careful of most of this online investment. WHATSAPP: +1---(404)--721---56--08
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Posted 1 year ago
Can lost Bitcoin be Found or Retrieved? Generally speaking, whether lost bitcoin can be found or not depends on how it was lost. Considering the quantity of missing cryptocurrency out there, people have begun offering services to help recover lost bitcoin. These include data recovery specialists, but you need a professional recovery expert like CONTACTZATTECHRECOV ERY to help you get back your lost bitcoin. Contact them to recover lost bitcoin, bitcoin cash, as well as all other forms of cryptocurrency. And you can be sure that no matter how long it has been lost, you will still get your bitcoin worth. Contact our support team for further assistance: CONTACTZATTECHR ECOVERY @ GMAIL COM NO UPFRONT PAYMENT! Thank me later.
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Posted 1 year ago
Appalling customer service! For your own sake please be aware of the terrible experiences other people are having with this company before opening an account or dealing with them. Your money is at risk Got an email from them late on 26Dec saying change your password which i tried to do withing an hour, i couldnt do this as the reset sends a message to my hotmail account which appeared had been hacked (reset this within an hour ) Called the helpline, waiting 30-40 minutes for someone to answer. Got a ticket (11439042) raised and an email confirmation sent. Told my account would be frozen until the security side was resolved. Not had any communication from them on the subject despite the fraudulent nature of the breach and it it now 13 days and counting with no response despite 4 calls to the helpline number and 6 chaser emails. Phone help said they couldnt help, advise, or offer any update on the issue and that i would have to wait for the email response I have thousands of dollars at risk here with zero response from Kraken , appalling customer service at the very minimum people say cryptocurrency is the wildwest but i genuinely thought this company seemed better than the other cowboys but it appears not Be very aware of your risks. Other exchange are available to use beyond Kraken ticket 11439042 still waiting for any kind of response nearly a month later Jan 18
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Posted 1 year ago
Its been over a year now have been battling with my credit score trying to pay off my credit card debt including my FMC loan account debt I couldn’t meet up the bills due to my wife cancer after spending a lot of money on her she died last year November ever since then have been trying to meet up the bills and avoid late payment I never thought I could pay off my debt in 7 years time had no hope I even gave up believing in God until a friend of mine who introduced me to a honest and trustworthy hacker who changed my life now I own my house and a new Chevrolet truck worth 50,000$ just want to say a big thank you too Ben anyone out there who need help fixing his or her credit score can get in touch with him At Skyplus760 Credit Solution At Gmail Dot Com Or WhatsAPP Via +1 443 987 6452. Thanks..
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Posted 1 year ago
Als ganz normaler Mensch, der Bitcoin-Investitionen tätigte, als diese in der Finanzwelt kaum auffielen. Nach einigen Jahren können Sie nicht mehr auf Ihr wertvolles Bitcoin-Wallet zugreifen. Sie beginnen sich zu fragen, ob Ihr hart verdientes digitales Gold für immer verloren ist, als Panik ausbricht. Wenn es um die Wiederherstellung von Bitcoin geht, muss man sich durch ein Labyrinth aus Verschlüsselungs- und Sicherheitsmaßnahmen navigieren, die die digitale Währung schützen. Diese Schutzschichten sind zwar für die Sicherheit von Bitcoin-Benutzern unerlässlich, stellen jedoch eine große Herausforderung für Wiederherstellungsexperten wie Digital Web Recovery dar. Selbst Bitcoin-Börsen sind nicht vor gelegentlichen Raubüberfällen gefeit. Da kommt Digital Web Recovery, der Umhang weht im virtuellen Wind und ist bereit, den Tag zu retten. Sie stellen der Börse ihr Fachwissen zur Verfügung und nutzen ihre modernsten Techniken, um die gestohlenen Gelder aufzuspüren. Digital Web Recovery stellt die gestohlenen Bitcoin erfolgreich wieder her und gewinnt dank ihrer unübertroffenen Fähigkeiten und Beharrlichkeit das Vertrauen und das Geld der Börse zurück. Dieser Sieg bestätigt ihren Status als Experte für alles, was mit der Wiederherstellung von Bitcoin zu tun hat, und zeigt, wie erfolgreich ihre Wiederherstellungstechniken sind. Digital Web Recovery scheut jedoch nicht die rechtlichen Komplexitäten der Bitcoin-Welt. Mit ihrem umfassenden Wissen und Verständnis der Rechtslandschaft navigieren sie durch die trüben Gewässer der Gesetzgebung und Rechtsprechung und stellen sicher, dass ihre Wiederherstellungsmethoden konform bleiben und dennoch außergewöhnliche Ergebnisse liefern. Um Ihre verlorenen Bitcoins wiederherzustellen, nutzt Digital Web Recovery eine erstaunliche Vielfalt an Methoden und Ressourcen. Sie decken jeden digitalen Aspekt ab, von fachmännischer kryptografischer Analyse bis hin zu modernster Datenwiederherstellungssoftware. Sie sind mit ihrem Wissen und ihren Fähigkeiten wirklich die Zauberer der Bitcoin-Wiederherstellungswelt. Digital Web Recovery erstrahlt in einer Welt, in der verlegte oder gestohlene Bitcoins den finanziellen Ruin oder verpasste Chancen bedeuten können. Sie haben mit ihrem unübertroffenen Wissen, ihren kreativen Methoden und ihrem unerschütterlichen Engagement für ihre Kunden erfolgreich die Spielregeln im Bereich der Bitcoin-Wiederherstellung verändert. Kontaktinformation; digitalwebrecovery@)mail-me.com & WhatsApp-Nummer: +14033060588 Herzliche Grüße.
Kraken 5 star review on 4th December 2023
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Posted 1 year ago
I lost about $350,000 to 2 fake binary option websites as well but I am sharing my experience here so as to enlighten and educate everyone who is losing money or has lost money to a scam including binary options, dating scams, fake crypto investing scheme or platform, real-estate scams, Mortgage, and fake ICOs websites. However, EXNER PRO HACKER has been able to recover 90% of the money I lost to the scammers. I am pleased to inform you that there is hope for everyone who has lost money to scams. Contact ExnerprohackerATprotonmailDOTcom. He will help you recover your funds.
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Posted 1 year ago
No doubt, 2023 has been so bearish for the entire cryptocurrency asset and there is always a room for Market Correction and the leading crypto asset BITCOIN is not left out of this short term Correction. With the Short Term Correction, a lot of investors/traders are confused on what to do, if they are to sell, hold or buy while some investors/traders want the price of the market to go down more than this so they can buy, save and sell when the price goes up. All i can say is that you traders/investors should not worry or follow the price of the market as you can make profit even in the bear market like i have been doing with a trader Mr Dunn . His strategy/signals are meticulous and yields lots of profits. I was able to grow my initials from 0.9 btc to 6 btc in my first month of day trading with him. I will advice investors/traders to look the other way rather than hold because in day trading, you are not affected by the market price. Mr .Dunn can be contacted via whats--app + 1 352 721 6837 or Telgramm @ stevendunn471
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Posted 2 years ago
Thank God I met 𝐏𝐫𝐨𝐦𝐩𝐭𝕣𝕖𝕔𝕠𝕦𝕡.𝕚𝕠, who helped me get my money back. Without their help, I would be lost. I strongly advise anyone who has experienced a similar issue with Blockchain to reach out to 𝐩𝐫𝐨𝐦𝐩𝐭𝕣𝕖𝕔𝕠𝕦𝕡.𝕚𝕠 for help as they are reliable and trustworthy. In my opinion, Blockchain is not a reliable platform and I would not recommend them to anyone.
Kraken 2 star review on 2nd October 2023
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Posted 2 years ago
The real scam. No support but I got my money back with the help of promptrecoup io. I recommend to you all.
Kraken 2 star review on 1st October 2023
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Posted 2 years ago
Even though the amount that I lost was not very huge, 360forensic.com help me recover it. In about 3 months after signing up with them, my recovered amount was transferred to my bank account. Also, the bunch of scammers were brought to justice. Very much satisfied with their service.
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Posted 2 years ago
I'm very very excited. Days back I found a review forum about how GHOST CHAMPION HACKER RECOVERY helped out in getting back loss funds. However, GHOST CHAMPION HACKER and company, did a tremendous job and helped me recovering my money out successfully, you can contact GHOST CHAMPION HACKER email GHOSTCHAMPIONWIZARD(at)Gmail dot com Telegram : https://t.me/WizardGhosthacker Is more better to read and check individuals reviews and testimonies Please you all should stay safe out there, The internet is full of crooks that's why I endorse GHOST CHAMPION HACKER as the best crypto recovery specialist to recover all stolen digital assets EMAIL: ghostchampionwizard@gmail.com
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Posted 2 years ago
I was ripped off my life saving by “Lisa Harris”, who had a presence on multiple onlineplatforms (i.e., Telegram ID@LisaHarrisup, https://t.me/lisareviews, and Telegram channel name Lisa Trader.) Lisa enticed me with an investment opportunity that promised good returns in 24 hours. I sent a total of $100k worth of crypto assets through Kucoin exchange, but never got back any principal or profit. So I reported to the FBI and also interpol but they keep telling me the matter is under investigation so i decided to surf through the internet and met "RECOVERYCOINGROUP AT GMAIL DOT COM" whom I contracted and within 72hours after I hired him my money was recovered and the information of the scammers were exposed which I have sent to the necessary government agencies. I strongly recommend you contact the Recovery Group via the email above and thank me later.
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Posted 2 years ago
I can attest to the good works of RECOVERYCOINGROUP at GMAIL dot COM. I almost went into depression until a friend of mine linked me to this amazing group. I lost my life savings to what appeared to be a life changing investment. But I am glad Recovery Coin Group got all my money back. It wasn't 72 hours after I contacted and paid to get back my money, 379k I lost to a fake trader that promised to double my money in less than a week was recovered and I am happy to have contacted this honest hacker. This is the best way I feel I can appreciate them.
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Posted 2 years ago
I am privileged to meet with the best hacker in the United States. He is not just a hacker but also a Developer who is dedicated to his job. I lost $209k I made from a $Pepe token to a phishing website, but after I contacted "HACKWEST AT WRITEME DOT COM" my money was recovered and sent to my wallet. I paid him after he had recovered my money and that was cool with me. Although he told me categorically he doesn't usually do this with others because some humans can be funny.
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Posted 2 years ago
Total waste of time, I was told withdrawal is instant or will be received next day before i joined, But withdrawal was never approved for 11 weeks. I'm glad “airpanellux” could use their tech skills for my refund
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Posted 2 years ago
I strongly advise against using their services as my experience with them was terrible. Despite depositing funds and providing confirmation, they abruptly cancelled my account without any explanation, leaving the funds trapped in the account. Even after receiving letters asking me to withdraw within 24 hours, the withdrawal process was painfully slow. It seemed like the company had no regard for their clients and their needs.However, I was able to recover my lost funds through the help of Phil Damian 15via gma1l^com , who provided exceptional support and assistance in finding the scammers and retrieving my assets without any upfront payment. I am grateful for their outstanding service and recommend Mr. Phil Damian to anyone in need of help recovering funds lost to scams.
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Posted 2 years ago
Hello, It seemed like a mistake that has ruined my life, I would have lost up to 180000 euros in deposits, not to talk of how much I've grown the account. Thanks to being relentless and hopeful, I came across a set of consultant and attorneys who have currently helped me recover 100000 euros, recovery is ongoing and transparent. In case you also need help, reach out to RecoveryMont
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Posted 2 years ago
I have learned never to give up in life no matter the situation. Hack West restored hope to me by recovering my $97k worth of crypto currencies I lost to a scammer who posed to be a lover. He made me invest so much and yet I couldn’t withdraw any damn out, rather they keep asking me to pay more money to be able to withdraw my capital as well as my ROI; at a point I became tired and told my friend who then recommended HACKWEST AT WRITEME DOT COM. I will always be grateful to West and his team. Whatsapp West via +1 424 307 2638 if you need help.
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Posted 2 years ago
Kraken is rated 1.9 based on 321 reviews