“I had an issue with a bracelet I ordered - reached out to CS. CS responded quickly, I provided the info requested, and they shipped replacement immediately. Extremely impressed with their responsiveness and no fuss attitude. They backup their products.”
“Like the Jewlery but horrible customer service just the fact that u cannot reach anyone Judy email & wait for them to get back to you crazy update your websites”
“I have purchased the classic stack of bracelets several times over and have always been pleased with them. This purchase was a gift and I paid for expedited delivery which was supposed to be delivered on Saturday, February 1. This was not delivered until Wednesday, February 5. I sent an email requesting the delivery charge refund because I could have free shipping and had it arrive at the same rate based on promotion at checkout.”
“Hi I love the bracelet, but they are very tight. I’m not sure if I chose the right size for my wrist because I would like for them to dangle on my wrist but for some reason they are very tight, please let me know how correct this issue.”
“I had purchased a 3 stack bracelet set. I noticed that 2 of the bracelet were changing color. I sent an e-mail with a picture and got a replacement right away. Fabulous customer service.”
“I haven't taken the bracelets off since I receivd them. I love my 3 gold ball bracelets, and I'm a person who NEVER wears bracelets. Mostly I don 't wear bracelets because I have thick wrists and the bracelets are always too tight and uncomfortable. Not these! And by the way, they look fantastic next to my mild tan.”
“I love my bracelets so much that I was excited to get the request to review them, as I wanted more!
I sleep, shower, and exercise with them on my wrist and they are great, holding up like new.”
“Beautiful bracelets. I ordered a 3,4, and 5 mm bracelets for my daughter. Perfect combo. Also ordered the 7.5 size (she is 5ft 11 inches tall). They fit loosely but beautifully! The shipping was timely. I'm impressed!”
“Love love the set of gold ball bracelets (223) as they’re light in weight, easy to slip on/off for daily wear , perfect size for dainty small wrist . Although it advertises no tarnishing , they do tarnish a bit but Kylar replaced with another set at no cost. This is a company who stands behind its products which is very comforting. Proud to be a Kylar customer and will be purchasing more .”
“Ordered the wrong size, sent that back.received the reimbursement.ordered the correct size and messed up the delivery address due to a move to a new state. Kyler Mack worked with me the entire time and we have the correct size. Wife is happy. Thank you.”
“I adore the kylar mack bracelets! I have had mine for over two years and nevertheless take them off. No discoloration, just like new!
I have since bought these for many women I love! Perfect gift!”