“Order #116564: I sent an email and photo to you last week regarding a ring that was too big. I would like to exchange it for a smaller one. I have not received a response. How do I exchange this? Thanks”
“The necklace beads are way smaller than what the picture shows I should have paid attention to the size of them. Doesn't look great with the other necklace from here I have and wear every day.”
“Bracelets fit well however the gold is too shiny. Next to my real 14k bracelet these look like costume.
But I’m in the pool a lot so I will keep them since they are water safe.”
“Delivery took a long time. I had a white pearl bracelet explode all over the place on me and they wanted photos to replace it. There was nothing to photograph. Love the look at it so I’m reluctantly giving it another try.”
“Unfortunately do to an address error i never received my 200.00 ordrr for my vacation. It is impossible to get customer service quickly. No phone number and takes 2 to 3 business days or longer in my case to hear back from customer service via email.”
“I love my new pearl bracelet, a little too small. I thought it would of been a bit bigger for the cost of it.. The ring on the other hand is a bit too big and one of the gold balls isn't gold.. I don't think I will purchase anything again. A bit disappointed”
“The bracelets are cute, but not really worth the higher price tag. The “pearl” bracelet I ordered is definitely not real pearl—just plastic beads. E Newton bracelets are just as cute, honestly cuter/with much more variety, and so much less expensive.”
“I was not super impressed for the cost. I guess time will tell. I also thought it would be smaller. My wrists are not that small, you should make one size smaller than a 6.5”
“Loved my gold bead braclets that I bought last year, so decided to add some silvers and the ones with the 2mm beads have bends in them. They don't form a nice circle around my wrist. The one with the 3mm beads is fine!”
