La Redoute Reviews

1.8 Rating 245 Reviews

18 %

of reviewers recommend La Redoute

1.8

Based on 245 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 62%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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About La Redoute:

French Style Made Easy at La Redoute, sells Womens Tops, Dresses, Trousers, Jeans & Coats, Childrens Clothes, Mens Clothing plus Homeware. La Redoute have an extensive collection of women’s fashion with everything from exclusive ranges by international designers to great value, plain white T-shirts. We also offer baby wear and childrenswear, and even fashion-conscious teens will be satisfied with great brands like Tipster, Adidas and Nike.

Visit Website

Phone:

0844 842 2222

Email:

helpline@redoute.co.uk

Location:

Redcats (UK) plc 2 Holdsworth Street
Bradford
BD1 4AH

How long does La Redoute take to deliver?

Helpful Report

(2 months ago)

La Redoute normally delivers over 7 Days.

Helpful Report

(2 months ago)

57.14%

Industry Average

“ Finally, the bed arrives and now it's 2 weeks I'm trying to make an appointment with the delivery company, that apparently is calling me but I don't have any missed calls. ”

- Carolina

“ On the 24th received an email from them that I could expect the order to be handed over to the carrier in the next 4-5 working days! In this age of next day delivery by many online retailers taking 10 days to pick and dispatch an order is appalling! Calling the customer service line is a waste of time your left waiting for an eternity. ”

- Alistair Scott

“ Brought saucepan set said in stock then received an email saying waiting for stock from their supplier. Still awaiting delivery over 2 weeks later. ”

- Bernard Hatton

La Redoute Reviews

Delivery - Average