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LA Tanning Company Reviews

4.7 Rating 367 Reviews
93 %
of reviewers recommend LA Tanning Company
Company Reviews Questions Metrics
4.7
Based on 367 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
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Phone:

01614837156

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Miss Brown
Verified Buyer
“I followed the instructions for the tan. I am a professional spray tanner and have used brands such as sienna x and skinny tan. The LA tan is by far the worst tan I have ever come across. It went green! So disappointing and I have sent the product back expecting a full refund!”
Helpful Report
Posted 6 years ago
Thank you for your feedback, however the green effect will not be down to the tanning solution. We produce new stock every couple of weeks, to meet with the demand. Our solution has a shelf life of 12 months unopened before any oxidisation (green effect) takes place. The problems you have experienced will be possible down to one of the below. The Solution has got to hot- The air may of got into the solution (the cap was left off the bottle for a period of time) The Solution has not been shaken before the application. If you do not think its one of the above, the problem may be down to the preparation process of the customer, a barrier on the skin (moisturiser) can give a green tinge, also if the customer perspires, this can effect the tan. If you still feel it is none of the above, please send the bottle back to us and our bio chemist can run tests. kind Regards Team L.A
Posted 6 years ago
Anonymous
Verified Buyer
“Excellent service. Express delivery. Colour is great. Overall I’m impressed”
Helpful Report
Posted 6 years ago
Lauren Rowe
Verified Buyer
“My order came very quickly. The staff are very helpful. The tan is brilliant. ☺️”
Helpful Report
Posted 6 years ago
Tallulah Israel
Verified Buyer
“Amazing customer service! Had a few issues with the products I had been sent, I rang up the LA tanning team and they fixed the problem straight away help me with setting up my gun and gave me great advice. Would definitely recommend and will be sure to buy there products agian.”
Helpful Report
Posted 6 years ago
Emma-Louise Cahoon
Verified Buyer
“My order was delivered quick and on time i couldn't be happier with this company it would be nice if they also sent some promotional material.”
Helpful Report
Posted 6 years ago
Anjela Johns
Verified Buyer
“Fantastic service, great customer service and the machine and solution is amazing - highly recommended”
Helpful Report
Posted 6 years ago
Jane Firbank
Verified Buyer
“Excellent speedy delivery clients are loving the 14% cocktail”
Helpful Report
Posted 6 years ago
Elaine Dawson
Verified Buyer
“I would definitely recommend LA Tanning for training. I was nervous when I first arrived for my training, but I had no reason to be because the lady that done our training was so lovely she made me feel at ease straight away and the other students were great we all got on really well. The staff are always helpful when you ring to place orders and the great thing is if you place your order before 2pm you get it the next day. I have also had great feedback from my clients they love their tans! Well done!”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Quick delivery , product works great , LA rapid tan good product. Will use again. Thank you.”
Helpful Report
Posted 6 years ago
Simone Francis Thomas
Verified Buyer
“Fantastic, friendly and quick service. Used the product a few times up to now and it’s a great product. Had good feedback from the clients I’ve done already.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Fantastic customer service all staff so friendly and helpful. Products great quality. Pleased I chose la tanning over the rest!”
Helpful Report
Posted 6 years ago
Lesley Hutson
Verified Buyer
“I am a new customer and I had a problem with the delivery of my first order which was damaged. I called LA tanning office and the staff there we’re so professional and helpful. They sent out a replacement order immediately. Definitely recommend”
Helpful Report
Posted 6 years ago
Amanda Vint
Verified Buyer
“Spray tan solution is great, fab tan everytime. From ordering to delivery I had it within a day which was fab. Highly recommended LA Tan solution as it gives great results every time.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“really happy with my tanning mouse, applies smoothly no streaks and no bad smells that you can get with fake tan. delivery was very fast also.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Great product and great tanning kit excellent service and very fast on receiving my items”
Helpful Report
Posted 6 years ago
EMMA Anthony
Verified Buyer
“Fantastic customer service I would highly recommend and the colour is amazing thankyou so much x”
Helpful Report
Posted 6 years ago
Hanna Kylmälä
Verified Buyer
“I got a package today. It took a surprisingly long time but now everything is fine. I already made a new order from you. Your colors are really good thanks.”
Helpful Report
Posted 6 years ago
Hello, Sorry to hear this, please can you call us on 01614837156 and we can look into this.
Posted 6 years ago
Lakyn Daniels
Verified Buyer
“Very helpful via social media - quick response. Also very quick delivery - 5* customer service. LA tanning solution fast tan and 12% are amazing products - cant wait to try more! Thankyou Latanning ❤”
Helpful Report
Posted 6 years ago
Karen Smith
Verified Buyer
“Fantastic customer service and fantastic range of tans.”
Helpful Report
Posted 6 years ago
JOANNE WILLIAMS
Verified Buyer
“Fast delievery. Tan goes on really well no smell. Washes off great colours come out brilliant”
LA Tanning Company 5 star review on 20th January 2018
Helpful Report
Posted 6 years ago
LA Tanning Company is rated 4.7 based on 367 reviews
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