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Ladbrokes Reviews

4.3 Rating 2,115 Reviews
85 %
of reviewers recommend Ladbrokes
4.3
Based on 2,115 reviews
Customer Service
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0800 731 6191

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Ladbrokes 1 star review on 24th June 2025
(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam
Ladbrokes 1 star review on 20th May 2025
Emil
Ladbrokes 1 star review on 19th May 2025
Luis
Ladbrokes 1 star review on 29th March 2024
Suleyman Yilmaz
Ladbrokes 1 star review on 7th August 2023
Ramona
Ladbrokes 1 star review on 6th November 2022
Christopher
Ladbrokes 1 star review on 6th November 2022
Christopher
2
Anonymous
Anonymous  // 01/01/2019
Every time I have an accumulator you suspend a match for the whole 90 minutes then you show it as soon as the final whistle goes. Why do you have cash out ,when you can't cash out when a game is suspended.
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Posted 7 years ago
They didn't. Very arrogant customer services and very unreliable website.
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Posted 7 years ago
App terrible to use on the football,sky bet app far better and easier.
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Posted 7 years ago
Customer service is very slow and not able to help. Phone service is just as bad. I have been waiting over a week to get my problem solved and they are continuously moving the goalposts. When they have eventually solved my problem I am going elsewhere. Ladbrokes is the worse casino I have ever been on
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Posted 7 years ago
Done some footie accas with them. The cashout features stops working after 10 mins for the entire game. On another occasion it was so sketchy made it impossible to cashout. Took to twitter and turns out there was hundreds of others with the same issues, check for yourselves " @Ladbrokes cashout ". It can't be accidental if it's every weekend!?
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Posted 7 years ago
shop manager had no idea how to settle a bet without epos or the machine that translates so it was impossible to collect my returns
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Posted 8 years ago
Live chat helped soren on the VIP team great
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Posted 8 years ago
very easy to use, problems solved quickly
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Posted 8 years ago
Soren was quick was quick and knowledgeable (something that often isn't the case)
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Posted 8 years ago
Helped by Soren of VIP. Very quick, efficient and helpful.
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Posted 8 years ago
Soon after placing my Bets, there was website MALFUNCTION which resulted in me being unable to follow my bets as the matches went on. The website was down for more than 8 hours. I phoned customer to complain but they couldn't refund my bets as free bets. I had the options to adjust my bets or place my bets with a different betting company.
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Posted 8 years ago
all the time
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Posted 8 years ago
brilliantcustomerservice from Soren
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Posted 8 years ago
Got cut off and suckered into one of the worst wagering offers I have ever seen
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Posted 8 years ago
Got everything I wanted to know
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Posted 8 years ago
VIP customer support Joe was helpful and assisted as best he could.
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Posted 8 years ago
At least answered questions and was polite
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Posted 8 years ago
my withdrawal problem was quickly resolved by joe from the customer services team
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Posted 8 years ago
wie immer, alles besten. Danke, Martin !!!!
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Posted 8 years ago
helen who works on the vip section of chat was very helpful and very quick in sorting out my problem and enquiry, very pleasant, and professional
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Posted 8 years ago
Ladbrokes is rated 4.3 based on 2,115 reviews