Ladbrokes Reviews

Name: Ladbrokes
Rating: 4.34

4.3 Rating 2,115 Reviews

85 %

of reviewers recommend Ladbrokes

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4.3

Based on 2,115 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone

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0800 731 6191

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Ladbrokes 1 star review on 24th June 2025

(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam

Ladbrokes 1 star review on 20th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“live chat next to useless”

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Posted 5 years ago

“Football cashout unavailable for 72 mins of a 90 minute match. Live in play, what with the wrong score and wrong time not surprised betting was suspended. This is a flagrant breach of rules set out by the gambling commission, when I asked about gambling compliance and how they are breaking the fair and equal policy all bookmakers are obliged to work to, was fobbed off. Absolute joke, not surprised shops are closing. I will never use them again, mind you most shops shut before most markets are settled anyway.”

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Posted 5 years ago

“Absolute rip off site...live my arse.”

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Posted 5 years ago

“Given 2 starts as website not too bad. Unable to filter deposits as shows error or misses deposits made. Wanted to use this to compare bonuses I received during the last year in comparisson with other casino sites. In fact I have received none. Slots are poor in terms of percentage or seems like they are fixed. This may be due to my luck but I do seem to win more on another casino site than Ladbrokes. No bonus scheme in place. Maybe there is for high rollers. That being said, I have spent thousands over the years, unfortunately loyalty means nothing.”

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Posted 5 years ago

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Posted 5 years ago

“ladbrokes the village hunter east kilbride staff take bets when event is running and when its won say its to late, manager in my view does not use discretion in dealing with customers to let you understand to give out a win bet. paddy power do this so are far much better in otherwords terrible shop should be closed down if you google this you will see they have won gold for being worst bookmaker on the high street even some of the staff in other shops are very agressive towards customers in other words use paddy power far better”

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Posted 5 years ago

“Tried to transfer shop winning bet to my online account. Error occurred??? Ask ladbrokes where shop 7000 is? Answer is Test site where my money has been transferred to on more than one occasion. Then go in shop to collect winnings to be told bet has already been paid. Looked like a criminal to other customers. Not even given an apology by numerous members of staff who had the opportunity. Account to be closed when I collect my winnings. Punters beware.”

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Posted 5 years ago

“Bet boosts are a joke !!! Try Paddy Power £5 Bet was boosted 17p”

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Posted 5 years ago

“new website awful vip customer cant watch anyracing as keeps saying can only watch on mobile come on ladbrokes get with it”

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Posted 5 years ago

“Ross On Wye Ladbroke staff so lazy would not phone to find out why weekend copuns was not in database”

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Posted 5 years ago

“Have used Ladbrokes for years up until the recent website changes. I can no longer place accumulator bets as the new website is abysmal. Goodbye Ladbrokes, I'm taking my bets elsewhere.”

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Posted 5 years ago

“Is this new betting online page some kind of a joke...if its not...What's your game Ladbrokes?”

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Posted 5 years ago

“Hi. As a regular long standing customer, can I please ask that you review the new format of the racing pages. Until last week they were remarkably user friendly and easy to navigate. This weeks changes seem to be exactly the opposite. Yes I am of the older generation and don’t embrace change as quickly as some. But honestly the format is confusing and the actual race pages are not conducive to speedy selections, which on occasions can be vital. Logging on and finding the balance is more difficult. Many thanks”

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Posted 5 years ago

“Worst customer service ever. Arrogant and disrespectful.”

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Posted 5 years ago

“Customer service leaves something to be desired.... after a complaint the answer was “sometimes that happens” What ? Me £480 out of pocket.. Ok I’ll bet with a better bookmaker “ that sometimes happens ‘ !”

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Posted 6 years ago

“Tried to place £25ew on a 25/1 horse in a group race at Ascot was told could only place £10ew. When I queried it was informed they put a restriction on it. Think ill put a restriction on My betting with Ladbrokes and use someone that will take a bet !”

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Posted 6 years ago

“They didn't honour a promotional offer. When I queried it they said the offer had expired. Checked the site, it was still running for another month. Was told there was nothing they could do and they gave me a contact email to complain to. I did. No answer. Avoid.”

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Posted 6 years ago

“Poker and games and slots it is ONE BIG SCAM seriously i played for last 2 years and spend it 1000 x of pounds and won NOTHING. SERIOUSLY not worth”

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Posted 6 years ago

“Worst online for slots .. Played many sites and hardly ever had to put than £80 in and if i have always got it back . This site is a joke put £150 gave me a FIRST bonus got £10 .. F x x k x x g RIP OFF”

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Posted 6 years ago

“Was offered a cash out of £125.00. Went it went through - was given a measly £65.00. Customer services have ignored all attempts of communication. Stay away - bet 365 is much better”

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Posted 6 years ago

Ladbrokes is rated 4.3 based on 2,115 reviews