Ladbrokes Reviews

Name: Ladbrokes
Rating: 4.31

4.3 Rating 2,130 Reviews

84 %

of reviewers recommend Ladbrokes

Company Reviews

Questions

Metrics

4.3

Based on 2,130 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone

Visit Website

Phone:

0800 731 6191

Write Your review

Tell us how Ladbrokes made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Ladbrokes 1 star review on 24th June 2025

(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam

Ladbrokes 1 star review on 20th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dan from VIP was very helpful. Brilliant service.”

Helpful Report

Posted 9 years ago

“Care &consideration much appreciated”

Helpful Report

Posted 9 years ago

“Polite, helpful and my free spins :)”

Helpful Report

Posted 9 years ago

“The VIP chat agent "Kelly" made my chat enquiry effortless and she was very helpful in assisting with my query today. So thankyou Kelly and ladbrokes.”

Helpful Report

Posted 9 years ago

“customer service”

Helpful Report

Posted 9 years ago

“free spins”

Helpful Report

Posted 9 years ago

“Carl-Vip was polite,well mannered everything you could ask for in a help adviser. I was angry coming into the chat and he difused the situation making me more approachable on the chat. As i spoke to Carl-Vip i felt my anger easing and easing as he was so in clue to what i was asking to be done.. Carl-Vip got my problem resolved quickly, efficiently with a pleasant tone and the job was done very quickly. Carl-Vip is the most cooperative and has been the most useful member of the chat team i have spoken too. With his attitude, mannerisms and his will to do everything for the customer i hope he is rewarded or acknowledged for this. As i was on the verge of leaving the site until i chatted to him and probably would of joined one of the sites biggest rivals. So Carl-Vip has saved your company a VIP Member. I was angry now i am happy and that is down to Carl-Vip. And i thank Carl-Vip for his world class customer service today.”

Helpful Report

Posted 9 years ago

“danke schön”

Helpful Report

Posted 9 years ago

“David was of excellant service today”

Helpful Report

Posted 9 years ago

“Friendly support”

Helpful Report

Posted 9 years ago

“Won an I pad, VIP team very polite and helpful, especially the person I just spoke to (David)”

Helpful Report

Posted 9 years ago

“You always look after me and treat me well when I need assistance.”

Helpful Report

Posted 9 years ago

“fast and efficient”

Helpful Report

Posted 9 years ago

“Helped me achieve what i wanted. Only thing is I find that Live Chat is so slow please could you speed up the chat in Live Help.”

Helpful Report

Posted 9 years ago

“VIP-joanne gave me the solution to my withdrawel problems.”

Helpful Report

Posted 9 years ago

“Valuing loyal customers”

Helpful Report

Posted 9 years ago

“beste casino”

Helpful Report

Posted 9 years ago

“The online chat support from Earnest was fantastic and I appreciate all your support from the Ladbrokes Team Thank you all.”

Helpful Report

Posted 9 years ago

“helpful and easy to talk to thanks dan in VIP”

Helpful Report

Posted 9 years ago

“I was chatting to the customer representative named Shaun and he was extremely helpful with my query. He was very patient and quick to deal with me. Thanks again Shaun.”

Helpful Report

Posted 9 years ago

Ladbrokes is rated 4.3 based on 2,130 reviews