“This was the easiest and best interaction I've ever had with a public sector body. A website that was easy to navigate, very prompt and helpful responses (including on Sunday) and a successful application for copy title deeds (both electronically and physically) in an incredibly short period of time. Really impressed and satisfied (and surprised to be honest!)”
“The paperwork does not confirm if we are responsible for the fence at the rear of our property, don’t know how to find out as the property is now made up of flats with many occupants that don’t know anything about it.”
“I have emailed you for a refund on a document that was not correct but I have not heard anything back yet? I did go back on your website and bought the correct document but want a refund on the one that was not at all correct? Kind regards Robert spinoza”
“The service was very quick and efficient- the email arriving within a couple of hrs. However I feel that the fee of £50 was excessive. The document does show the boundaries of my property but I was hoping for more detail - ie which side of the boundary I am responsible for”
