Thank you for letting us know about the issue. We want to resolve this for you and if needed, send you a replacement product. Our Client Success Manager will reach out to you shortly.
“LashboxLA has my favorite products! They are reliable, ship fast and always are here to help! They are improving the lash industry with their latest, best knowledge and definitely make a huge difference!”
“Love most of the retail items. I wish the adhesives lasted longer. I assume This is due to me working in +60% humidity. I love “Invisible genius” -have to replace 3 weeks or becomes inconsistent. I recently purchased one that only lasted me 2 weeks. I’ve been using for 1+ yr.”
“I ordered pre-lashes and some on sale. I was so pleased condition of items ordered and fast delivery. Love your products. It was a plus for me- some things were on-sale”
“I got them a 3 star because of the actual product. Ordering is super easy and shipment is super fast. I order magnifying glasses. They are super cute and comfortable to wear. Sadly they come with a weird film on them and nothing to help clean them. I have tried multiple things to clean the glasses and yet there is still a film on these glasses making it hard to actually use them.”
Hello Dana, thank you for informing us that the glasses you received didn't meet your expectations. We apologize for any inconvenience caused, and we would be happy to send you a replacement pair as soon as possible. We will be contacting you shortly to resolve this matter quickly.
Hello Ceira, thank you so much for your valuable feedback. If ever you aren't completely satisfied with any of our products, please don't hesitate to reach out to us and we will happily replace the item with something that best serves your needs :)
“So glad I made the decision to use LBLA. As a beginner lash artist, the options are overwhelming. I was looking to use & provide my clients with luxury and quality products. LBLA is all that and more! I am forever in LOVE now. Thank you! Future LBLA ambassador coming your way 😉 ❤️”
“Loved my order everything was great! Except that I didn’t get the “free gift” promised after spending a certain amount, wish I would of got that but other than that love my products.”
“This is the best lash shampoo I’ve tried thus far. It leaves my lashes feeling nice and clean. I can see the difference between the others that I’ve had. They’re still fluffy after using. This is definitely the one! Not to mention that it doesn’t burn my eyes?! Thank you LBLA”
Thank you, Isis, for taking the time to send in your review to us. We appreciate your feedback and would love to hear more about your experience with our products. One of our customer service team members will be reaching out to you shortly to discuss and resolve any issues you may have had. Thanks again for your valuable feedback.
“The lashes are beautiful, but the curl is very inconsistent. Some of the D curls wear like cc curls and the cc curls wear like a c curl.
I have noticed that my last order of .03 D in favorite cashmere in lengths 12 and 13 have not matched up in curl with the rest of my order”
