“Unfortunately, these did not work for me. I have some wonky eyelashes that I was hoping Lashify could hide, but they just wouldn’t stick. I followed all the appropriate steps from the website and countless videos. After multiple attempts, I was never able to get them to last over night.”
Hi Beccie, Sometimes one small change is needed to your application or placement to achieve longer wear. Please reach out to concierge for advice on application and to set up your complimentary 1:1 virtual lesson with an educator! 🖤
Hi Jadith! Please reach out for your complimentary 1:1. Sometimes it takes just a small change to your application to make those Gossamers last 5-7 days or longer! 🖤
“I was really excited and hoping the eyelash curler worked out for me but sadly it did not and they are no returns on this item so I’m very upset. Maby it works for others but personally did nothing for my eyelashes”
Hi Irene! We are so sorry to hear this! Our Lashicurl is designed to be used in conjunction with our gossamer lashes to increase the curl or remove some of the curl in the gossamer! Please email us at concierge@lashify.com with any questions you may have and we would be happy to help!
“It started off well, but the more lashes I get, the less impressed I am with the quality. Some have arrived looking crimped. The Bold lashes have torn apart getting them out of the cartridge. In addition, the app and website are not user friendly, and details regarding my subscription on the app were simply wrong. Finally, I've sent two messages through to customer service weeks ago and have never received responses. I wanted badly to like the product and company, but my experience has gone downhill fast.”
“I have tried to make this work and it’s been a disaster of a process. A little bit of water makes the adhesive come off and I don’t have time for that issue. Complete waste of time and Money.”
“Not happy with the new bondage! Every time I have apply the bondage and the lashes they always come off with in about two hours of apply them. I have reapply and still they come off. At the end not happy with this.”
“I would not recommend this system. It’s difficult to use, hardly lasts longer than strips, and the worst part is you’ll have to pay to ship everything back and THEN be charged $18 dollars for nothing. I do NOT recommend.”
“The bond wasn't very strong. I could see lashes were coming out on the second day I put on. and it didn't last long. Washed it off and put on again, this time only lasted a day... wasted my $200”
Hi! I am so sorry to hear this! Since our bond is unique and different from other lash bonds this can cause a slight learning curve! Please email us at concierge@lashify.com and we would be more than happy to help you with some tips and tricks as well as help you set up a 1 on 1 with a Lashify Educator!
Hi! Oh no! We are so sorry you never received your order. Please email us at concierge@lashify.com therefore, we can assist you in looking for your package!
“I was insulted, I received a Damaged package from FedEx, filed a claim, was told by FedEx the claim was going to be sent in the mail and pay to y’all, and the lady in The customer service , with Lash’s sent me an email and said I need to pay shipping and handling to send back the package that FedEx is already paying for and for the shipping and handling it full, because of the damage property!! She advised me ya’lll will not give me my money back, unless I pay shipping and handling again to send back a damage package with tracking number that FedEx is sending out a whole refund for now please explain to me why should I have to pay out of my pocket to send back a package that I spent $11 to have delivered early, That was totally damaged and opened so y’all do not do good business and I’m filing a dispute with my credit card company that ya’ll are trying to get paid by FedEx and you want me to send the package back at my expense , FedEx claim department advise me they’re sending you something in the maill to fully reimburse lashify for my damaged package that was opened!! And if you wanted the package back that y’all would send me a label from y’all for me to send the package back and that I did not have to pay for no shipping and handling to send it back because , Fedex Filed a insurance claim , and approved For y’all to be fully to be reimbursed! Thank you Lynn Johnson 678-780-2815”
“I love the concept. The lashes did not stay on, I am not new to lash extensions or straps so know to have clean lashes and to prep them. They fell of in 1 night. The lashes themselves (while I know they aren't made to be reused) disintegrated when I tried to reapply the next day. I bought more lashes that are reported to be more sturdy but so far I'm concerned that I've invested in a system that won't work for me.”
“After seeing them on a friend, I was so eager to try,
. I watched a ton of YouTube videos and got on the FB page and then I ordered! After everything, I couldn’t get them to look right or stay on. It was so frustrating.”
“I was excited to order lashes from lashify. I received great reviews from friends. When I got my own set I was highly disappointed. I followed the instructions thoroughly. First, the whisper lash bond arrived dried out and I had to get a courtesy replacement tube from the customer service department. Secondly, while removing the lashes with the melt away remover the lashes started to break apart. I take my time and remove them slowly but that has not seemed to help. I am one to take care of things and don't understand why both sets of lashes (i ordered the 12m & 14m) have fallen apart already. I've used them once. This was a waste of $200 and I am very disappointed. I will never purchase from lashify again.”
