Lasso Reviews

Name: Lasso
Address: 3348 Peachtree Rd NE, Atlanta
Rating: 4.81

4.8 Rating 532 Reviews

98 %

of reviewers recommend Lasso

4.8

Based on 532 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email

Visit Website

Phone:

470-284-0543

Email:

contact@lassogear.com

Location:

3348 Peachtree Rd NE
Atlanta
30326

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Sandy Lapp

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought these socks in June 3rd of that year. I also bought other brands of compression socks at the same time. 3 1/2 months later the lasso socks have lost their compression. I have maybe worn them 15 times. The other pairs that are cheaper have not. I contacted the company and they told me that they will loose their compression over time. I understand that but 3 1/2 months later!? They are high end compression socks! They offered me a 25% discount on my next purchase! Guess what I will not be buying anything from them! Thanks for nothing and proof customer service has died.”

Helpful Report

Posted 2 years ago

“I ordered my lasso socks (and paid for them in June). I have been in contact with the company multiple times but it is now mid September and I have still not received my order. And they continue to ignore my request for a refund. DO NOT ORDER FROM THEM”

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Posted 2 years ago

“Ordered two pairs of Marble Crew socks in May 2021 and I still have not received my order. I have been e-mailing back and forth with someone from customer service, but I still can't get a straight answer on when I will get my order. I only get a generic e-mail on more or less when I will get it. Do NOT order from this company.”

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Posted 2 years ago

“Website says 1-3 days to ship. After waiting 2 weeks with no update or shipment it was apparent my order was ignored. Emailed requesting immediate shipment or a refund and they canceled the order. SHADY company DO NOT recommend.”

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Posted 2 years ago

Hello Nick, This is Ed from the Customer Support. I checked on your order and I can guarantee you that it was not ignored. It is actually part of our new colorways which is a pre-order. This means that there will be a waiting time of 7-10 days. Please send us an email at contact@lassogear.com so we can further assist you in fixing this.

Posted 2 years ago

“After many promises my socks that I have paid for have still not arrived. I starting to believe this company is a fraud.”

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Posted 3 years ago

Lasso is rated 4.8 based on 532 reviews