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Lead Forensics Reviews

4.5 Rating 153 Reviews
92 %
of reviewers recommend Lead Forensics
4.5
Based on 153 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
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Phone:

020 7206 7293

Email:

info@leadforensics.com

Location:

4 Old Park Lane, Mayfair, London
W1K 1QW

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Anonymous
Anonymous  // 01/01/2019
Perfect communication and follow up for our Lead Forensics integration. Everything went as designed.
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Posted 6 months ago
Incredibly helpful! Worked with us from start to finish, looking at the type of audiences that we wanted to work with in the future who have visited our website, as well as alerting us to previous customers who are potentially interested in working with us again.
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Posted 6 months ago
Been using Lead Forensics for our commercial vehicle business for just over 9 months now - it's safe to say the ROI has been fantastic from the platform! Its allowed us to really capitalise on the huge amount of traffic visiting our website that doesn't place an enquiry, i.e over 96% of visitors! The support from the team at LF has been second to none, especially from our account manager Drew, who does monthly catchup calls with us.
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Posted 6 months ago
We've been using Lead Forensics for a couple of years and find the information extremely useful as a business. The detailed visibility of visitors and their journey through our website provides a huge amount of data that helps us to see what works and what needs to be tweaked. We have used the LF system to build a growing database of companies that have actually expressed an interest in our products, developed an ongoing contact plan and also use the data for direct sales follow ups which has resulted in new customers, genuine new business and turnover. I have always been impressed with the enthusiasm of the aftersales service team who regularly review progress and help to optimise our use of the service. Very happy to recommend!
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Posted 6 months ago
Would highly recommend Lead Forensics to ANYBODY. Lead Forensics has given us that insight and an ability to start conversations with companies who are interested in our services. It's improved our website conversion rate a lot. Definitely needed if you are to succeed within the sales sector IMO.
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Posted 6 months ago
Really good piece of kit - Team in the background are reachable and proactive in tailoring the software to your needs. Plenty of good intel available and it great for directing cold calls.
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Posted 6 months ago
We have found Lead Forensics to be a very important asset to our business. It is really helpful to see the traffic through our website and the additional option of adding integration to our CRM has been great so far. Our Account Manager has been a very important part of our onboarding and has successfully managed and resolved all of our questions, checking in with us regularly and always being available for an ad-hoc call if necessary.
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Posted 6 months ago
We strive to direct our communications to our website to support SEO and lead generation. However, we didn't have the ability to react to any engagement which occurred as a result of our communication efforts. Lead Forensics has given us that insight and an ability to start conversations with companies who are interested in our services. The filters, real time alerts and reports help us to define our target audience and have meaningful, relevant discussions as part of the sales cycle. The only issues
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Posted 6 months ago
We are still in the very early stages of using Lead Forensics, however so far it as been an asset to our team. The visibility it provides is exceptional and the real-time trigger reports are so helpful for the sales team. Would highly recommend the software to teams both small and large.
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Posted 6 months ago
Whilst we're at the very early stages of using lead forensics we've found it to be helpful and unlock additional value to our PPC spend. The account manager support is great too, having an expert to guide you along the journey is a real help.
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Posted 6 months ago
Lead Forensics has helped us take our marketing efforts to the next level. The insights into visitor behaviour and detailed company profiles are incredible. Their team is not only professional but also warm and genuinely invested in our success. A+ service!
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Posted 7 months ago
I would recommend Lead Forensics for anyone that wants a closer look at how your customers or prospects behave on your pages. Super valuable tool that helps us prove ROI and get a better understanding of customer buying cycles and how we can engage our audience better.
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Posted 7 months ago
Lead Forensics has been a fantastic tool for us at Fieldmotion. As someone who uses it a lot, I’ve seen how it makes tracking leads in our pipeline so much easier and helps us find new ones to keep things moving. It’s been a real game-changer for us!
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Posted 7 months ago
I am very happy with the service! The customer service was not only helpful but also informative. I felt supported throughout the entire process and would definitely recommend this service to others.
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Posted 7 months ago
Lead Forensics provides us with valuable hidden data across a number of key areas: - We can see who is engaging with online content but not form filling and identify if they are prospects, customers or partners. - We can equate the success of specific channels and how well our communications are working. - We can identify spikes in customer interactions and reach out to them in a timely manner. - We can identify problem areas in web content, landing pages and forms so that action can be taken to improve performance. Overall the tool is extremely helpful. Sales, marketing and customer success functions are fully invested in using it and are seeing great results. The Lead Forensics team are also very helpful and fully commited to customers getting the best from their solution.
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Posted 7 months ago
Lead Forensics has proven to be a great tool for building my sales pipeline and achieving our business growth targets. The portal is user friendly and I have always received great help and support from my CSM Joanna Hnat, she is always there to answer any questions or concerns. I would Highly recommend using LF. Thanks.
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Posted 7 months ago
Having used LF at my previous company, and knowing the results it achieved I was really happy to introduce LF to my new company. Everything from the initial negotiation to the onboarding was smooth and effortless. If you take your website visitors seriously, I would highly recommend using LF. No question is silly and responsive when in need of help. Joanna, our CSM has been a great help. Thank You
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Posted 7 months ago
We have used Lead Forensics on and off for about 3 years, included a brief period using a competitive product, and its definitely our preferred solution. Our sales team would not be without it and has clearly made an impact on revenue.
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Posted 7 months ago
We are a small business using Lead Forensics to support our marketing efforts. I've found the platform to be really valuable in delivering insights. Our traffic is relatively low so we perhaps haven't utilised the platform as much as some larger businesses would. I find the regular account check ins form the team really useful with actionable insights.
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Posted 8 months ago
As a new user of Lead Forensics, the comprehensive tutorial and support by our CSM Joanna, has been brilliant and I am excited to further implement this impressive piece of tech into our strategy and unlock its obvious potential for our leads!
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Posted 8 months ago
Lead Forensics is rated 4.5 based on 153 reviews