leaseplan Reviews

1.3 Rating 41 Reviews
5 %
of reviewers recommend leaseplan

Write Your review

Tell us how leaseplan made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
We were incorrectly invoiced by LeasePlan for a leased car which was collected early. After being told that a credit would be arranged, we've spent months and hours chasing. Each time we have been told that it will be resolved and it still has not. I'm now 1 hour and 45 minutes into a call and still on hold while writing this review.
Helpful Report
Posted 1 month ago
Puncture. on twoo occassions it has taken them 2 then 3 days to sort a simple puncture. Tyres were available it is just their simple inefficiencies that ended up with me being flatbed trucked home after reporting a puncture at 12.47, telling them the side wall was damaged- by a foreign object, they sent the AA 4 hours later who said "not able to repair and at that time we had missed the opportunity to get a tyre". Flat bed.. On Day 2 they did not follow up, after 3 phone calls and 90 minutes of waiting they then told me up to 48 hours to get a tyre. In all due to a simple puncture i have lost 5 days work and left vulnerable people without heating. Simply not good enough. The hire car offer was to be charged to me at £100 per day! Laughable
Helpful Report
Posted 1 year ago
leaseplan is rated 1.3 based on 41 reviews