“Had the worst online buying experience with Lechic. The product measurement didnt match description and management was very defensive and even ask me if my tape measure is off as if its the first time i am using or buying clothes online. I agree with other review that the “customer service “ is very defensive and poor attitude . Other user on carousell also shared her negative experience and also decided to forgo the vouchers or exchange to avoid another negative experience / toxic exchange. Avoid buying from them!”
“They mistakenly sent wrong item but customer has to send back the wrong item at own arrangement at their capped at $4. They are quite responsive to reply email at early morning like 2am and subsequently on sunday afternoon. When asked more about the courier information, they refused to reply and prompted me autoreply that only reply during business hours.........they replied at 7am, lol. Very very rude and defensive team, dont buy from them. Asked about contact information for courier arrangement, refused to provide. Very unprofessional way to handle their customer. We cant leave any reviews on their social media because they know well about their own business practices are really bad. SHAME ON YOU LECHIC MANAGEMENT AND TEAM.”
