“They mistakenly sent wrong item but customer has to send back the wrong item at own arrangement at their capped at $4. They are quite responsive to reply email at early morning like 2am and subsequently on sunday afternoon. When asked more about the courier information, they refused to reply and prompted me autoreply that only reply during business hours.........they replied at 7am, lol. Very very rude and defensive team, dont buy from them. Asked about contact information for courier arrangement, refused to provide. Very unprofessional way to handle their customer. We cant leave any reviews on their social media because they know well about their own business practices are really bad. SHAME ON YOU LECHIC MANAGEMENT AND TEAM.”
