“My experience at the 'Leeks Llantrisant' store was absolutely amazing.
Our first introduction was to meet one of the sales staff in the furniture department, his name is BABAK and he proved to very knowledgeable, informative and friendly.
He not only helped us choose furniture of high quality but more so furniture that would suit our needs and pocket. Thanks must also go to his manager TONY manager for ensuring our service in all departments was of a similar high standard.
It didn't end there BABAK then further enhanced our shopping experience by introducing us to members of staff in other departments who helped in similar ways JOYCE in the carpet department and BEV in soft furnishings.
Thank you all for a wonderful shopping experience, we will be back !!
Alun and Ann Price”
“I called at leeks llantrisant for lights for my lounge. The lady who served me was named Michelle, she was very pleasant and helpful and very knowlegable regarding all the products available. It was enjoyable to be assisted by someone who cared about the customer experience. I will definitely call there again”
“Last April we had a conservatory fitted by Leekes of Crosshands. Oliver Davies designed our conservatory, he did a brilliant job, we are so pleased with it. The different teams who came to build it were polite and friendly and tidied up at the end of each day. It was completed within a month to a very high standard. Would highly recommend.”
“When we ordered our furniture we were told it probably wouldn’t be available until after Christmas. We took delivery on 15th December and are delighted with it. The delivery Men Mike and Jay were so helpful and friendly they are a credit to Leekes Company.”
“On recommendation from friends, we recently visited Leekes in pontyclun. We had a kitchen designed by Jon Chater. We were very impressed with his knowledge, welcoming and non pushy attitude and enthusiasm for the kitchen he designed! He gave us a complete transformation and gave some good ideas. Unfortunately we were unable to proceed with the kitchen refit as the overall cost of the job was something we hadn’t expected! We do plan to revisit in the new year and have no doubt about going back to jon at Leeks.”
“Excellent customer service and they have good deals .
I bought a Bosch steam generator iron but when it arrived, I couldn't keep it because I noted then that the water canister was undetachable , you need to lift the whole kit to fill with water. I phoned Leekes asking to return it. I was able to do so without any hustles .
Was easy to get in touch with Customer services and they gave me clear instructions with what to do next.”
“Thank you Michelle and Karl for your help and advice when looking to buy 4 lights for our hallway. Your patience and knowledge of your products wax a great help.”
“Great choice of product. Down to earth non pushy sales teams who know their job inside out and were very helpful. Delivered when they said they would and fitters were fantastic. An all round positive experience.”
“Last year Leekes built us a bespoke conservatory. We were absolutely delighted with the result. So much so that I decided to ask them to re do our bathroom.
David George from the Llantrisant store took on the job for us. I really cannot fault the service we received and the time he spent helping us choose items and pull it all together. He also recommended a fitter for us - Rob Mooney who had an impressive eye for detail and was great to work with.
The whole project was delivered on budget and on time. We now have a wonderful luxurious bathroom. Thank You.”
“Excellent service from Michelle Jenkins, Furniture Sales Advisor. Michelle is warm and welcoming, knowledgeable and not at all pushy. Overall an enjoyable shopping experience”
“Cannot fault Mark Goody we needed a fitting kit for our extractor fan and we went above and beyond to sort things out for us as we could not buy one downstairs in the building supply department. His colleague Richard was also very helpful. We had a range cooker from them plus the cooker hood but had problems finding a fitter for the hood. Eventually he managed to get us someone who was excellent.”
“First class customer service today by Michelle Jenkins, Furniture Sales Advisor. Extremely helpful and not at all pushy. Made for a very pleasant and seamless purchase of our new lounge furniture.”
“I recently purchases a settee from you. the assistant Karen Thomas is a credit to Leekes, and is loaning me a settee until the arrival of the one ordered”
