Lehmanns Books Ltd Reviews

Name: Lehmanns Books Ltd
Rating: 4.76

4.8 Rating 2,727 Reviews

94 %

of reviewers recommend Lehmanns Books Ltd

4.8

Based on 2,727 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour

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Phone:

01616372162

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Lehmanns Books Ltd 3 star review on 19th November 2018

Sara Rosenbaum

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“bad condition books on arrival”

Helpful Report

Posted 7 years ago

Good afternoon, Thank you for your message. We are very sorry to hear that you are not satisfied with the condition of the books you received. Is it a fault with the books themselves? Did they get damaged in transit? We would like to hear more about it to compensate you accordingly. Could you please contact weborders@lehmanns.co.uk as soon as possible. Our Customer Service Team will certainly manage to help you. Thank you

Posted 7 years ago

“Excellent customer service and speedy delivery”

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Posted 7 years ago

“great choice of books, fantastic response time,fast delivery,good prices”

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Posted 7 years ago

“the kindness and professionalism of the workers were amazing.”

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Posted 7 years ago

“The books always come in perfect condition, quickly and for a good price.”

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Posted 7 years ago

“j ai commandé mes livres et les ai reçu très rapidement”

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Posted 7 years ago

“very quick delivery. By books arrived in very good shape.”

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Posted 7 years ago

“You provide extremely important Jewish books quick and for a reasonable price.”

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Posted 7 years ago

“Great service. Quick processing, speedy shipment, good pricing, very well packaged. All round great service! Can only recommend.”

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Posted 7 years ago

“Simple to use website and delivered within 24 hours!! Highly recommend”

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Posted 7 years ago

“shloimi was a great help! thanks! quick delivery”

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Posted 7 years ago

“I have used the site a few times now. User friendly and fast delivery.”

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Posted 7 years ago

“Very efficient, well organised and fast service.”

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Posted 7 years ago

“Delivered almost instantly!”

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Posted 7 years ago

“I received my order in excellent condition and in great time.”

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Posted 7 years ago

“unless you use the exact spelling on your website -you simply cannot find the book/sefer you require/ .eg I put in 'Horayoth' .How I am supposed to know that you require 'Horayos' .All other web sites I use can cope with this. Why can I not simply type in 'Art Scroll Talmud' and then search. Some real basic corrections needed for website”

Helpful Report

Posted 7 years ago

Thank you very much for your valuable feedback. I am sorry that you had issues finding the book/sefer you were looking for using our “search option.” We have spent and continue to spend a huge amount of money and time improving our search functionality so that customers can find what they are looking for with ease. Our research has shown that the issue mainly arises when searching for Hebrew words that are spelt in English. For example,your search term “horayos” can have multiple misspellings eg horayoth, harayoth, horayois, harayois. To have every misspelling available for every search term is a mammoth task but nonetheless one which we are always working towards. Unfortunately our built-in “misspelling” functionality is not as clever as humans and therefore cannot match Hebrew terms written in English! Please be assured that we are constantly working at improving our website and our service to our customers. We sincerely apologize for your frustration and hope this clarifies matters for you Many thanks Lehmanns Marketing Team

Posted 7 years ago

“toda raba je suis entierement satisfait de mon achat”

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Posted 7 years ago

“realy quick sending”

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Posted 7 years ago

“Managed to deliver order at short notice in time to give out on Purim”

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Posted 7 years ago

“Great assortment, fast delivery, excellent support”

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Posted 7 years ago

Lehmanns Books Ltd is rated 4.8 based on 2,727 reviews