Lenwell Reviews

Name: Lenwell
Rating: 4.33

4.3 Rating 1,812 Reviews

86 %

of reviewers recommend Lenwell

Company Reviews

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Metrics

4.3

Based on 1,812 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Phone:

01582 616263

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dear Sir or Madam, When I spoke to Karen she told me that the property I was interested in had just been rented. So I'm gutted too have missed it.. Please keep my number in case another property on Brookfield Park becomes available. Yours faithfully Suzanne Standen-Nicholls”

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Posted 5 years ago

HI Suzanne. Thank you for the feed back. I'm sorry to hear you missed out on the property you was interested in. Hopefully Karen find you an alternative.

Posted 5 years ago

“I've asked for the email to be send with the details of the property but have not never been send . When you promise to costumers something you should keep promise”

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Posted 5 years ago

“I am self-employed”

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Posted 5 years ago

Hey. Thank you for the 5* review.

Posted 5 years ago

“Thay are so kind in talking to customer. And thay good in arranging appointments.”

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Posted 5 years ago

Thanks for the nice feedback. It's always good to hear we are doing a good job.

Posted 5 years ago

“i wasn't too pleased with the prejudice about my german shepard dog and the favt that the lady didn't enquire any further after i told her i had a big dog. the "i mean, you just wouldn't choose it" (“it” referring to “such a big dog”) was very disheartening. The further comment -upon telling her i live in a 44sq.meters flat in London: “i feel there just won’t be enough space for him” was also patronising as she doesn’t know what my dog needs and she couldn’t be referring to all properties out there, for someone to tell me what is best for my dog is quite condescending, considering he is between 11-13 yrs old, spent ten years in a cage in Italy and sleeps all day due to his age and weakened legs, that’s why i want to move to a home with a big garden. He has been perfectly happy in our little flat in London which was a big improvement on his years in a cage. I am pretty sure there will be one property for me and my big dog somewhere. Thanks for calling me back in any case and if you do come across a home that allows a dog let me know. Frost’s called me right after and said properties that allow dogs come along all the time and it’s just a case to find the right one at the right time. That made me hopeful again.”

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Posted 5 years ago

“quick response, very professional”

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Posted 5 years ago

HI Scott Thank you for the great feed back. It's appreciated.

Posted 5 years ago

“Not happy, went all the way and 5 mins away get a call telling me the tennants forgot, sorry but why was this not confirmed before and not when l was 5 mins away. Waste of my fuel and time”

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Posted 5 years ago

“Good”

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Posted 5 years ago

Hey Ciuca Thank you for your review :-)

Posted 5 years ago

“I would like to say special thank you to Tatjana Salomatina for resolving an existing problem,despite the weekend .”

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Posted 5 years ago

Thank you Inna. Its great to hear Tatjana could help out.

Posted 5 years ago

“The response time was amazing.”

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Posted 5 years ago

Thank you for the feedback following your call with Malik

Posted 5 years ago

“Sarah was so good, the fact that I was late, she waiting patiently, for some time and have been communicating with her throughout until I got there. Well done. Regards Caroline”

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Posted 5 years ago

Thank you for your feedback following your call with Sarah. It's nice to hear she is doing a good job.

Posted 5 years ago

“Kate is always friendly, helpful and professional, and able to resolve any issues..Couldn't ask for a better letting agent”

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Posted 5 years ago

“Good”

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Posted 5 years ago

Thank you for the review. Its great to hear back from you.

Posted 5 years ago

“The agent Jolanta Stonkute working brilliant, always was ready to help any questions.”

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Posted 5 years ago

Dear Dalia It's great to hear Jolanta is doing a good job. Thank you

Posted 5 years ago

“Very polite exchange of conversation altho l had to decline from taking on property due to signing for another property with another company”

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Posted 5 years ago

Hi Linda Thank you Linda. Sorry we couldn't find you something but pleased you were still happy with the service.

Posted 5 years ago

“The agent was very friendly and called me right in time. This person just made my day having for me an appointment on the flat I would love to move in.”

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Posted 5 years ago

Hey Roxana, Great to hear positive feedback from you r call with Jordan.

Posted 5 years ago

“Very good”

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Posted 5 years ago

Thank you for the feed back following your call with Nicola. :-)

Posted 5 years ago

“Superb service - realistic pricing for a professional service. I would recommend Lenwells to any Landlords or prospective Tenants. Well done.”

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Posted 5 years ago

HI Geoff. Thank you so much for the lovely feedback, it does mean a lot to us. kind regards

Posted 5 years ago

“It was amazing and Kelsey is amazing gave me the correct information and helped me a lot”

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Posted 5 years ago

Thank you for the great feedback following your call with Kelsey.

Posted 5 years ago

“Extremely quick off the mark. Courteous and ready to help.”

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Posted 6 years ago

Thank you for the feedback, it means a lot to us

Posted 5 years ago

Lenwell is rated 4.3 based on 1,812 reviews