Leon Cycle Australia and New Zealand Reviews

4.5 Rating 1,010 Reviews

Happiness Grade

Company Reviews

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Customer Service

100.00%

- Good

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,

100.00%

Industry Average

“ Leon Bikes always respond quickly to all my questions regarding my NCM Miami Ebike, there backup service is what you can be sure of when making purchases through them. I just ordered a hot up thumb throttle replacement that was sent to me promptly and was easy to fit. ”

posted 4 days ago - David Briggs

“ Good honest and reliable service. ”

posted 3 weeks ago - Anonymous

“ Firstly, I’m very happy indeed with my bike purchase with NCM. The customer service particularly with Shane has been totally excellent. Pleasure doing business and highly recommend. ”

posted 1 month ago - Warwick Chuck

“ great service great bike. highly recommend ”

posted 1 month ago - Anonymous

“ This was a warranty replacement item. Whole process was handled very promptly and efficiently by Leon cycles. Very happy with the service ”

posted 1 month ago - Owen Abbott

“ Rang Leon to get some advice on purchase and was answered promptly by staff who were very helpful. Ordered online which went smoothly and easily. Had some minor transit damage. Contacted Leon and got fast reply and quick resolution. Very happy with whole process. Staff seem to be very interested in providing great service. ”

posted 1 month ago - Owen Abbott

“ Easy to deal with. Very helpful With after sales service too. ”

posted 2 months ago - CINDY CHRISP

“ Shane assured me about the warranty and after care service on the bikes - gave me piece of mind that parts and services are local. ”

posted 2 months ago - Tan Pham

“ Great customer service! ”

posted 2 months ago - Sebastian Lopez

“ Excellent customer service, quick and friendly response. I purchased e-bike battery by mistake. I got refunded without question asked. ”

posted 2 months ago - Steven Phan

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Leon Cycle Australia and New Zealand Reviews

Customer Service - Good