Leon Cycle Australia and New Zealand Reviews

Name: Leon Cycle Australia and New Zealand
Rating: 4.46

4.5 Rating 1,003 Reviews

87 %

of reviewers recommend Leon Cycle Australia and New Zealand

4.5

Based on 1,003 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

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Leon Cycle Australia and New Zealand 5 star review on 19th January 2026

Timothy Belcourt

Leon Cycle Australia and New Zealand 5 star review on 20th December 2025

116

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought the Prague NCM bike for my partner for his 50th, it arrived in 2 days.!! The service at Leon cycle was excellent I had all my queries answered quick & they were so helpful. During these tough times in Vic they managed to deliver the bike to us in just 2 days. We absolutely love the Prague bike and will come back to purchase another bike soon. I want to thank Leoncycle for putting a big smile on my partners face for his 50th. Thank you so much 🙏🙏”

Leon Cycle Australia and New Zealand 5 star review on 16th September 2020

Helpful Report

Posted 5 years ago

Thank you so much for your positive feedback, Cleo! We're thrilled to know that your husband loved it. Stay safe! 💛

Posted 5 years ago

“Haven’t received the bags yet still waiting hopefully see them soon.”

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Posted 14 hours ago

“Leon cycle takes ownership of problems associated with products they sell. My controller got damaged as I was adding accessories to the power post controller. This was bad advice from someone else. The correct solution was to branch off the power line pre-controller straight off the battery. No problems arose. The change was related to my passion for safety. The signal lights and car horn work great. Leon knew that my ebike was dead in the water when I damaged the controller. Leon cycle moved heaven and earth to get a new controller. I needed a light for my NCM and a bike on the showroom floor was cannibalised for expediency. This is because it would have taken time to find the spare light in the inventory.”

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Posted 4 days ago

“Very professional and supportive purchasing and delivery experience. Assistance to support our decision making was appreciated.”

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Posted 1 week ago

“The purchase and delivery response was very quick.”

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Posted 1 week ago

“quick and easy drove down picked up bike very friendly and answered my million questions gave me the time of day.”

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Posted 2 weeks ago

“Daughter is loving riding the bike, so swift, had to charge battery only once a week… riding is smooth and tough when needed. Solid quality.”

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Posted 2 weeks ago

“Fast delivery”

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Posted 2 weeks ago

“Good honest and reliable service.”

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Posted 2 weeks ago

“Can you tell me when I’m going to receive the bike”

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Posted 2 weeks ago

“Firstly, I’m very happy indeed with my bike purchase with NCM. The customer service particularly with Shane has been totally excellent. Pleasure doing business and highly recommend.”

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Posted 2 weeks ago

“Very good quality, gears already set so no need struggling with them, very simple and easy assembly (but some instructions would have been good. Suspension works well as does the elcetric assist so very comfortable to ride.”

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Posted 3 weeks ago

“great service great bike. highly recommend”

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Posted 3 weeks ago

“always good service.parts fits and working well. thank you”

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Posted 3 weeks ago

“So far so good”

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Posted 3 weeks ago

“They helped me find the part and promptly shipped it, id reccomend ghia group for any ebike purchase”

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Posted 1 month ago

“These guys have been great”

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Posted 1 month ago

“They were awesome good response time and got things sorted asap would highly recommend”

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Posted 1 month ago

“This was a warranty replacement item. Whole process was handled very promptly and efficiently by Leon cycles. Very happy with the service”

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Posted 1 month ago

“Efficient and quick in responding to queries.”

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Posted 1 month ago

“We are very happy with our recent purchases. Questions we had were answered quickly and professionally. We received our items within days and in very good condition. Would highly recommend.”

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Posted 1 month ago

Leon Cycle Australia and New Zealand is rated 4.5 based on 1,003 reviews