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Leon Cycle Australia and New Zealand Reviews

4.5 Rating 948 Reviews
86 %
of reviewers recommend Leon Cycle Australia and New Zealand
4.5
Based on 948 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Leon Cycle Australia and New Zealand Reviews

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

Write Your review

Anonymous
Anonymous  // 01/01/2019
I bought the Prague NCM bike for my partner for his 50th, it arrived in 2 days.!! The service at Leon cycle was excellent I had all my queries answered quick & they were so helpful. During these tough times in Vic they managed to deliver the bike to us in just 2 days. We absolutely love the Prague bike and will come back to purchase another bike soon. I want to thank Leoncycle for putting a big smile on my partners face for his 50th. Thank you so much 🙏🙏
Leon Cycle Australia and New Zealand 5 star review on 16th September 2020
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Posted 4 years ago
Thank you so much for your positive feedback, Cleo! We're thrilled to know that your husband loved it. Stay safe! 💛
Posted 4 years ago
Quick response.
Leon Cycle Australia and New Zealand 5 star review on 25th August 2025
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Posted 3 days ago
Ordered medium bike received large.
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Posted 1 week ago
Simple to order, delivery only took 2 days....excellent..no problems
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Posted 1 week ago
Excellent Service and product. Loving it.
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Posted 1 week ago
Very good
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Posted 1 week ago
Outstanding service with special thanks to Christian and Shane. Best Ebike ever.
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Posted 2 weeks ago
Good friendly service
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Posted 2 weeks ago
Easy to install and worked as expected
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Posted 2 weeks ago
Great customer support and service. Going the extra mile was not a problem to make sure I was happy with the repair. Many thanks.
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Posted 2 weeks ago
Excellent and reliable ebike
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Posted 3 weeks ago
I ordered a part I needed on the internet & it arrived a few days later. Great company to deal with and would recommend to anyone.
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Posted 3 weeks ago
Ordered on 16/7 . Not here in 15 days. Said it would be here today drive 4 hours one way not there.
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Posted 4 weeks ago
Still awaiting delivery
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Posted 1 month ago
Hi all I am very happy with my recent purchase of the Paris Max N8R 36 Also the Heavy Duty Lock provided with it . BS Armstrong Creek.
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Posted 1 month ago
Shane at Leon Cycles, is very professional, pleasant and full of knowledge. I’ve made quite a few purchases in the past, and Shame has always been exceptional in his work manner. Keep up the great work. As for the charger, I have spoken to Shane regarding the return as I have found my charger, and don’t require 2.
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Posted 1 month ago
The team at Leon were very helpful diagnosing my dad's bike charger problem over the phone and the replacement part come quickly. The bike has been fantastic.
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Posted 1 month ago
They were happy to assist me in finding a similar cable for what I needed and even double checked it would fit. Just the plug pins didn't match
Leon Cycle Australia and New Zealand 5 star review on 25th July 2025 Leon Cycle Australia and New Zealand 5 star review on 25th July 2025 Leon Cycle Australia and New Zealand 5 star review on 25th July 2025
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Posted 1 month ago
Rotor came with bolts and was easy to fit. Surface was covered so it was clean. Slotted into brake pads and worked perfectly. Top product.
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Posted 1 month ago
Great transaction all round.
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Posted 1 month ago
Ordered my new battery which was easy and it arrived in less than a week. Very efficient service.
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Posted 1 month ago
Leon Cycle Australia and New Zealand is rated 4.5 based on 948 reviews