Leon Cycle Australia and New Zealand Reviews

Name: Leon Cycle Australia and New Zealand
Rating: 4.47

4.5 Rating 999 Reviews

87 %

of reviewers recommend Leon Cycle Australia and New Zealand

4.5

Based on 999 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

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Leon Cycle Australia and New Zealand 5 star review on 20th December 2025

Leon Cycle Australia and New Zealand 5 star review on 14th January 2025

Monique Cardon

113

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought the Prague NCM bike for my partner for his 50th, it arrived in 2 days.!! The service at Leon cycle was excellent I had all my queries answered quick & they were so helpful. During these tough times in Vic they managed to deliver the bike to us in just 2 days. We absolutely love the Prague bike and will come back to purchase another bike soon. I want to thank Leoncycle for putting a big smile on my partners face for his 50th. Thank you so much 🙏🙏”

Leon Cycle Australia and New Zealand 5 star review on 16th September 2020

Helpful Report

Posted 5 years ago

Thank you so much for your positive feedback, Cleo! We're thrilled to know that your husband loved it. Stay safe! 💛

Posted 5 years ago

“quick and easy drove down picked up bike very friendly and answered my million questions gave me the time of day.”

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Posted 2 days ago

“Daughter is loving riding the bike, so swift, had to charge battery only once a week… riding is smooth and tough when needed. Solid quality.”

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Posted 2 days ago

“Fast delivery”

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Posted 2 days ago

“Good honest and reliable service.”

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Posted 2 days ago

“Can you tell me when I’m going to receive the bike”

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Posted 5 days ago

“Firstly, I’m very happy indeed with my bike purchase with NCM. The customer service particularly with Shane has been totally excellent. Pleasure doing business and highly recommend.”

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Posted 6 days ago

“Very good quality, gears already set so no need struggling with them, very simple and easy assembly (but some instructions would have been good. Suspension works well as does the elcetric assist so very comfortable to ride.”

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Posted 1 week ago

“great service great bike. highly recommend”

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Posted 1 week ago

“always good service.parts fits and working well. thank you”

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Posted 1 week ago

“So far so good”

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Posted 1 week ago

“They helped me find the part and promptly shipped it, id reccomend ghia group for any ebike purchase”

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Posted 2 weeks ago

“These guys have been great”

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Posted 2 weeks ago

“They were awesome good response time and got things sorted asap would highly recommend”

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Posted 2 weeks ago

“This was a warranty replacement item. Whole process was handled very promptly and efficiently by Leon cycles. Very happy with the service”

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Posted 3 weeks ago

“Efficient and quick in responding to queries.”

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Posted 3 weeks ago

“We are very happy with our recent purchases. Questions we had were answered quickly and professionally. We received our items within days and in very good condition. Would highly recommend.”

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Posted 4 weeks ago

“Rang Leon to get some advice on purchase and was answered promptly by staff who were very helpful. Ordered online which went smoothly and easily. Had some minor transit damage. Contacted Leon and got fast reply and quick resolution. Very happy with whole process. Staff seem to be very interested in providing great service.”

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Posted 4 weeks ago

“User friendly but hard to track delivery.”

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Posted 1 month ago

“I had a few parts replaced on my NCM Aspen+ and the bike shop (although they used Shimano parts), was not correct. Imagine my surprise when I discovered that the correct parts from Leon's Cycles were of a comparable price. I have now replaced the Shimano parts with the correct parts to keep with manufacturers specifications. I will definitely be shopping here for all future parts.”

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Posted 1 month ago

“Easy to deal with. Very helpful With after sales service too.”

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Posted 1 month ago

Leon Cycle Australia and New Zealand is rated 4.5 based on 999 reviews