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Leon Cycle Australia and New Zealand Reviews

4.4 Rating 636 Reviews

86 %

of reviewers recommend Leon Cycle Australia and New Zealand

Company Reviews

Product Reviews

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

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Leon Cycle Australia and New Zealand 5 star review on 17th January 2023

Leon Cycle Australia and New Zealand 5 star review on 17th January 2023

Leon Cycle Australia and New Zealand 5 star review on 14th January 2023

Leon Cycle Australia and New Zealand 5 star review on 1st December 2022

Leon Cycle Australia and New Zealand 5 star review on 1st December 2022

Leon Cycle Australia and New Zealand 5 star review on 1st December 2022

Leon Cycle Australia and New Zealand 5 star review on 1st December 2022

80

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought the Prague NCM bike for my partner for his 50th, it arrived in 2 days.!! The service at Leon cycle was excellent I had all my queries answered quick & they were so helpful. During these tough times in Vic they managed to deliver the bike to us in just 2 days. We absolutely love the Prague bike and will come back to purchase another bike soon. I want to thank Leoncycle for putting a big smile on my partners face for his 50th. Thank you so much 🙏🙏”

Leon Cycle Australia and New Zealand 5 star review on 16th September 2020

Helpful Report

Posted 2 years ago

Thank you so much for your positive feedback, Cleo! We're thrilled to know that your husband loved it. Stay safe! 💛

Posted 2 years ago

“Many thanks for your advice and prompt response and delivery of the sprocket. Much appreciated.”

Posted 7 hours ago

“great after-hours service. Shane went over the top to assist but the throttle from the new off-road kit was faulty so I had to take the bike to a Leon Cycles dealer who installed a new throttle at a cost of $30.00 to me along with the $70.00 diagnostic fee. I am still happy with the service received.”

Posted 1 day ago

“NCM Milano battery delivered promptly”

Posted 1 day ago

“Everything was great, great product and just on time. Easy to put together. Thinking of buying more products if I get a good discount.”

Posted 4 days ago

“Easy order process. Delivery time as promised. Very happy with service.”

Posted 5 days ago

“Excellent service from Leons Cycles had a wrong part supplied with the right part posted for free thanku”

Posted 1 week ago

“Leon Cycle Australia is a fantastic online bike shop that truly cares about its customers. Recently, I had an issue with a part on my NCM Moscow Plus breaking while riding, but the customer support team was incredibly easy to chat with and quickly resolved the issue by providing me with a free replacement part. I've purchased multiple items from this shop in the past and have always been impressed with their high-quality products and excellent customer service. Thanks to their helpful team, I can confidently say that I will be a loyal customer for years to come. I highly recommend Leon Cycle Australia to anyone looking for a reliable and trustworthy online bike shop.”

Posted 1 week ago

“Took way too long to get here.”

Posted 1 week ago

“Customer service resolved all my concerns before buying. However, it would be much better if the website provide technical details on some of their products.”

Posted 2 weeks ago

“It would be nice to actually receive the part that is fully paid for instead of it sitting in the Warehouse still!!! Numerous phone calls to follow up but nobody is available, can’t even leave a message. Terrible service! I might cancel the payment and buy from overseas, the part will be cheaper and probably get here sooner. Very unhappy customer.”

Posted 2 weeks ago

“Great service from Phil,5 out 5.”

Posted 2 weeks ago

“Thanks guys bike like new again see u soon”

Posted 3 weeks ago

“I recently purchased an NCM Milano from the Richmond Vic, shop. The service was excellent and having had the bike for about 4 weeks now am enjoying the experience that the Electric function provides on the hilly roads near our home. The `step through` is enabling my wife to also share the experience. GS Anglesea”

Posted 3 weeks ago

“My grandson’s bike kickstand needed attention so we went to Leon Cycle SA on Flinders Street. Ashton welcomed us at the door and immediately said, “We’ll fix that.” Ashton included four-year-old Jasper in the operation, and within a minute or two all was good. Ashton is the type of employee that is ‘gold’. He did not charge us and walked us out the door together. What a pleasant man. Thanks heaps, Ashton.”

Posted 3 weeks ago

“VERY EASY TO ORDER ONLINE . PROMPT DELIVERY TOO .”

Posted 4 weeks ago

“Leon Cycles are friendly & dependable. They are so good that I have purchased two e bikes from them & would buy another if I had enough money.”

Posted 4 weeks ago

“great company to deal with and a great bike thanks heaps. steve.”

Posted 4 weeks ago

“Great service and a great deal on my new e-bike. Very helpful and knowledgeable staff”

Posted 1 month ago

“I bought a Milano plus and Paris from the Adelaide store great bikes and great service highly recommended”

Posted 1 month ago

“Very pleased with both NCM bicycles received from Leon and look forward to taking them on our next caravan trip.”

Posted 1 month ago

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Leon Cycle Australia and New Zealand is rated 4.4 based on 636 reviews