Leon Cycle Australia and New Zealand Reviews

Name: Leon Cycle Australia and New Zealand
Rating: 4.47

4.5 Rating 1,099 Reviews

87 %

of reviewers recommend Leon Cycle Australia and New Zealand

4.5

Based on 1,099 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

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Leon Cycle Australia and New Zealand 5 star review on 17th August 2026

118

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought the Prague NCM bike for my partner for his 50th, it arrived in 2 days.!! The service at Leon cycle was excellent I had all my queries answered quick & they were so helpful. During these tough times in Vic they managed to deliver the bike to us in just 2 days. We absolutely love the Prague bike and will come back to purchase another bike soon. I want to thank Leoncycle for putting a big smile on my partners face for his 50th. Thank you so much 🙏🙏”

Leon Cycle Australia and New Zealand 5 star review on 16th September 2020

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Posted 5 years ago

Thank you so much for your positive feedback, Cleo! We're thrilled to know that your husband loved it. Stay safe! 💛

Posted 5 years ago

“Sent and delivered within the time stated, even being out of state”

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Posted 21 hours ago

“Really happy with my NCM Paris Max ebike purchase. Great quality and excellent value for money. Highly recommend.”

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Posted 4 days ago

“Very solid rack easy to fit and very happy with leon cycles customer service. Thank you.”

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Posted 5 days ago

“Fast delivery”

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Posted 5 days ago

“A1”

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Posted 1 week ago

“easy to deal with, fast responses, good advice”

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Posted 1 week ago

“The ordering process from start to delivery was smooth and hassle free. My bike and helmet arrived the next day. Thanks, Leon Cycle for the great service. Highly recommended!”

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Posted 1 week ago

“Good customer service when i called to ask about my order, and quick delivery.”

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Posted 1 week ago

“Getting my bike rack in WA proved to be well nigh impossible and a very long delay by the importer. Leoncycle made it all easy and sent the correct rack right away. No issues with going out of state for parts etc. Well done”

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Posted 1 week ago

“Unsure of the product but was disappointed at the webpage. The T3s is advertised as having a tyre width of 2.15 and a minimum seat height of 78cm. After contacting the store I found the actual seat height is 84cm which is a significant difference for a shorter rider and the tyre width is only 1.95. If you order straight off the webpage you aren't getting what you paid for. Who knows what else is false advertising? If I had have purchase base in the webpage I would have had to create a dispute with PayPal or my bank as it would have been this high for my wife. Pretty shonky.”

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Posted 1 week ago

“AMAZEBALLZ”

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Posted 3 weeks ago

“Shane is excellent to deal with unfortuently I got the wrong parts twice and had to order from somewhere else.”

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Posted 1 month ago

“I'm not normally one for writing reviews but these bikes deserve one. Brought my first Muscow Plus about 10 years ago after doing a lot of research in ebikes before buying one. We now have 4 Muscow Plus's in our family . Used my bike every day to get to work and back until just recently, don't use for work now because of shift changes.On my days off i normally do a 30-45k ride each day and the furthest my wife and I have done on the bikes was a 99 km ride from Richmond to Tapawera ( thru the Spooner's Tunnel) and back. A excellent ride! On the one charge! When I researched the Muscow Plus bike's there was a lot of comments regarding broken spokes, I have only ever had one broken spoke and that was after I had had them checked and tightened, which was a bit unusual. My bike is coming up to 10,000kms which I personally think is very very good as I don't really look after it except for maybe a couple of services and the odd wash and oil. Only had to replace the chain and derailleur which is too be expected as I use and abuse my bike. Would totally recommend the Muscow Plus as a excellent ebike, for comfort, speed, reliability and price. Have also had excellent service from Leon Cycles New Zealand when wanting any information on things or parts.”

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Posted 1 month ago

“Very sad because the original control allowed the accelerator to go to 25kph which go me out of a lot of trouble when crossing roads or in sand conditions very helpful in sand as you could put your feet down to steady yourself and still power on 😕”

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Posted 1 month ago

“Thanks for processing and delivering the unit so promptly time and allowing us as a family to enjoy the school holidays!”

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Posted 1 month ago

“it was quick and easy to get these parts to repair my NCM milano. It is great to have this facility to keep my bike on the road.”

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Posted 1 month ago

“Great bike I just put over 8000 km on my Moscow plus Some minor repairs over the 5 years Really happy with it’s quality I would like to see a full suspension ncm bike”

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Posted 1 month ago

“Hello Shane fixed the problem real quick , batteries sent back reboot,sent back all working in a real world situation good team, good support thanks regards Chris”

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Posted 1 month ago

“Thank you for your service from ordering to delivery, the motor was easy to install from its package to replacement and working”

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Posted 2 months ago

“Always very good to deal with”

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Posted 2 months ago

Leon Cycle Australia and New Zealand is rated 4.5 based on 1,099 reviews