Leon Cycle Australia and New Zealand Reviews

Name: Leon Cycle Australia and New Zealand
Rating: 4.46

4.5 Rating 835 Reviews

87 %

of reviewers recommend Leon Cycle Australia and New Zealand

4.5

Based on 835 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

Write Your review

Tell us how Leon Cycle Australia and New Zealand made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Leon Cycle Australia and New Zealand 5 star review on 2nd June 2024

103

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought the Prague NCM bike for my partner for his 50th, it arrived in 2 days.!! The service at Leon cycle was excellent I had all my queries answered quick & they were so helpful. During these tough times in Vic they managed to deliver the bike to us in just 2 days. We absolutely love the Prague bike and will come back to purchase another bike soon. I want to thank Leoncycle for putting a big smile on my partners face for his 50th. Thank you so much 🙏🙏”

Leon Cycle Australia and New Zealand 5 star review on 16th September 2020

Helpful Report

Posted 3 years ago

Thank you so much for your positive feedback, Cleo! We're thrilled to know that your husband loved it. Stay safe! 💛

Posted 3 years ago

“Very helpful with ensuring I ordered the correct parts. Always helpful with enquiries.”

Helpful Report

(Australia) - Posted 5 days ago

“I LOVE LEONCYCLE PRODUCTS. THEIR SERVICE AND DELIVERY ARE SECOND TO NONE.”

Helpful Report

Posted 1 week ago

“Need to change couriers, Aramex are an absolute joke. I would like to keep buying from leon cycle, but I won't be due to your courier Aramex. Twice know from leon cycle I have been stuffed around with Aramex.”

Helpful Report

Posted 2 weeks ago

“The service by Shane at Leon was excellent - but the delivery by Aramex was terrible. The 100 gram parcel took over 2 weeks to get from Melbourne to Perth, and then they did not deliver the parcel to the address provided. I had to go about 3 km to pick up the parcel from a pharmacy is another suburb.”

Helpful Report

Posted 4 weeks ago

“The service I have been receiving over and over again has been SUPREME!! Shane there is extremely professional, full of knowledge, friendly and helpful. So, needless to say I recommend Leon Cycles to anyone who is looking to purchase a quality & reliable bike, ebike, etc, and not to mention if you require a service & or parts which are readily available at the best price in the market. Thanks guys and keep up the 20 star ⭐️ service!!”

Helpful Report

Posted 1 month ago

“Good service cheers”

Helpful Report

Posted 1 month ago

“Great company 👍👍”

Helpful Report

Posted 1 month ago

“Product arrived & would not turn on. Rang Malaga shop guy said send it back, but decided to go to Malaga & exchange. Attendant got a new unit & that would not turn on either. Got an other one & this one worked so he calabrated it for my bike which I was unaware you had to do. Cheers.”

Helpful Report

Posted 1 month ago

“Great delivery time, exactly what I ordered happy with my purchase thankyou”

Helpful Report

Posted 1 month ago

“Patrick was super knowledgeable and helpful, great service and helped me make sure I got the right bike for me. Love the bike and follow up support.”

Helpful Report

Posted 2 months ago

“The best service I had, excellent product and staffs are very helpful. Thanks Shane!”

Helpful Report

Posted 2 months ago

“Recently purchased a rear wheel and motor for my NCM Aspen +. Allok”

Helpful Report

Posted 2 months ago

“Great service Quick delivery So far great bike.”

Helpful Report

Posted 2 months ago

“Very good”

Helpful Report

Posted 2 months ago

“Could not recommended these guys highly enough there customer service and easy bikes are 10/10 thanks Leon Cycles”

Helpful Report

Posted 2 months ago

“Quality products and no compaints about the service keeps me coming back,happy customer.”

Helpful Report

Posted 2 months ago

“I assembled the bike and the motor would not work, took it to e move bikes Noosa and wad told the torque sensor was faulty.”

Helpful Report

Posted 2 months ago

“Seems Well made”

Helpful Report

Posted 2 months ago

“Good customer service.Quick problem fix.”

Helpful Report

Posted 2 months ago

“Easy to deal with and did what they promised. Quick, efficient and pleasant”

Helpful Report

Posted 2 months ago

Leon Cycle Australia and New Zealand is rated 4.5 based on 835 reviews