Leon Cycle Australia and New Zealand Reviews

Name: Leon Cycle Australia and New Zealand
Rating: 4.46

4.5 Rating 1,069 Reviews

87 %

of reviewers recommend Leon Cycle Australia and New Zealand

4.5

Based on 1,069 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

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Leon Cycle Australia and New Zealand 5 star review on 6th May 2026

118

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought the Prague NCM bike for my partner for his 50th, it arrived in 2 days.!! The service at Leon cycle was excellent I had all my queries answered quick & they were so helpful. During these tough times in Vic they managed to deliver the bike to us in just 2 days. We absolutely love the Prague bike and will come back to purchase another bike soon. I want to thank Leoncycle for putting a big smile on my partners face for his 50th. Thank you so much 🙏🙏”

Leon Cycle Australia and New Zealand 5 star review on 16th September 2020

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Posted 5 years ago

Thank you so much for your positive feedback, Cleo! We're thrilled to know that your husband loved it. Stay safe! 💛

Posted 5 years ago

“Super quick delivery of the part I needed. Great price too.”

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Posted 2 days ago

“Great to deal with. Quickly quoted for and sent a new chain cover for my NCM ebike.”

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Posted 3 days ago

“After travelling last year and rekindling my childhood passion for bike riding in Central Park, New York, we decided to look for the perfect travelling e-bikes to take with us on the road. We found exactly that with our Leon Cycle NCM Paris folding e-bikes. They fit perfectly into the back of my Isuzu X-Terrain, making them incredibly easy to transport wherever we go. They’re comfortable, practical, and so much fun to ride. They keep us feeling young at heart, active, fit, and always ready for a bit of adventure. We honestly don’t leave home without them now. Love them!”

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Posted 4 days ago

“Easy to deal with very prompt great servive.”

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Posted 5 days ago

“Always an easy process with our local sales rep.”

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Posted 6 days ago

“We bought 2 x Paris Plus bikes which we love! They are really easy to fold up and have plenty of power when you need it. We like to free pedal most of the time and use the power assistance when we come to hills or are getting tired. It’s great to get you back home when you are facing a headwind! Leon Cycles have been super helpful through the buying process and with the few questions we had after purchase. Highly Recommend!”

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Posted 1 week ago

“LeonCycle Australia staff are very knowledgeable in matters relating to their excellent bikes, and very responsive to customer enquiries.”

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Posted 1 week ago

“Good service always.”

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Posted 1 week ago

“i have always found LEON easy and rewarding to deal with . web site very good and goods always arrive in good condition and quickly”

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Posted 1 week ago

“Shane was easy to deal with. Thanks”

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Posted 2 weeks ago

“Excellent service. Communication was brilliant parcel arrived quickly .”

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Posted 2 weeks ago

“Shane handled the courier perfectly.”

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Posted 2 weeks ago

“Very helpful and identified the part I required by photo and dispatched it to me immediately it was ordered and paid for. Pity I they are in a different state to me.”

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Posted 2 weeks ago

“Order a new part for my ebike, the part was sent promptly and was exactly what I needed. The part fitted easily onto my bike.”

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Posted 3 weeks ago

“Absolutely incredible product!!”

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Posted 3 weeks ago

“Warranty claim was efficient and issue resolved quickly”

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Posted 3 weeks ago

“Great to deal with”

Leon Cycle Australia and New Zealand 5 star review on 10th April 2026

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Posted 1 month ago

“Who manages NCM in Uk please ? Service is awful , Deliveries are not made on time, I’m waiting for 10 days and nothing happens! For god sakes”

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Posted 1 month ago

“Works just as advertised and does its job without issue.”

Leon Cycle Australia and New Zealand 5 star review on 8th April 2026

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Posted 1 month ago

“All. Parts arrived safe and sound and work as you would expect.”

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Posted 1 month ago

Leon Cycle Australia and New Zealand is rated 4.5 based on 1,069 reviews