Leon Cycle Australia and New Zealand Reviews

Name: Leon Cycle Australia and New Zealand
Rating: 4.46

4.5 Rating 953 Reviews

86 %

of reviewers recommend Leon Cycle Australia and New Zealand

4.5

Based on 953 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

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Leon Cycle Australia and New Zealand 5 star review on 25th July 2025

Janelle Gamble

Leon Cycle Australia and New Zealand 5 star review on 14th January 2025

Monique Cardon

Leon Cycle Australia and New Zealand 5 star review on 12th November 2024

Peter Mihalec

Leon Cycle Australia and New Zealand 5 star review on 22nd October 2024

Harold Hoepfner

110

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought the Prague NCM bike for my partner for his 50th, it arrived in 2 days.!! The service at Leon cycle was excellent I had all my queries answered quick & they were so helpful. During these tough times in Vic they managed to deliver the bike to us in just 2 days. We absolutely love the Prague bike and will come back to purchase another bike soon. I want to thank Leoncycle for putting a big smile on my partners face for his 50th. Thank you so much 🙏🙏”

Leon Cycle Australia and New Zealand 5 star review on 16th September 2020

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Posted 5 years ago

Thank you so much for your positive feedback, Cleo! We're thrilled to know that your husband loved it. Stay safe! 💛

Posted 4 years ago

“The Moscow has been great and the service from the Malaga Perth guys has been terrefic.”

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Posted 5 days ago

“Worked fine”

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Posted 1 week ago

“The boys at Leon cycles were very easy to deal with, fast delivery, and great product as always. Cheers guys”

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Posted 1 week ago

“I had a few small issues with my NCM7 with the battery but the staff has been so helpful each time going far beyond there means to help”

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Posted 2 weeks ago

“I needed a part for my NCM MILANO PLUS. Not to be found in Europe. Contacted Leon Cycle Australia. Actually, Leon Cycle Australia does not ship to Europe, but employee Shane helped me perfectly and came up with a way to ship anyway. part has now arrived and I am very happy with it. Shane, thank you so much for your effort and cooperation!!!”

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Posted 2 weeks ago

“Quick response.”

Leon Cycle Australia and New Zealand 5 star review on 25th August 2025

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Posted 3 weeks ago

“Ordered medium bike received large.”

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Posted 4 weeks ago

“Simple to order, delivery only took 2 days....excellent..no problems”

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Posted 4 weeks ago

“Excellent Service and product. Loving it.”

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Posted 4 weeks ago

“Very good”

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Posted 1 month ago

“Outstanding service with special thanks to Christian and Shane. Best Ebike ever.”

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Posted 1 month ago

“Good friendly service”

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Posted 1 month ago

“Easy to install and worked as expected”

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Posted 1 month ago

“Great customer support and service. Going the extra mile was not a problem to make sure I was happy with the repair. Many thanks.”

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Posted 1 month ago

“Excellent and reliable ebike”

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Posted 1 month ago

“I ordered a part I needed on the internet & it arrived a few days later. Great company to deal with and would recommend to anyone.”

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Posted 1 month ago

“Ordered on 16/7 . Not here in 15 days. Said it would be here today drive 4 hours one way not there.”

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Posted 1 month ago

“Still awaiting delivery”

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Posted 1 month ago

“Hi all I am very happy with my recent purchase of the Paris Max N8R 36 Also the Heavy Duty Lock provided with it . BS Armstrong Creek.”

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Posted 1 month ago

“Shane at Leon Cycles, is very professional, pleasant and full of knowledge. I’ve made quite a few purchases in the past, and Shame has always been exceptional in his work manner. Keep up the great work. As for the charger, I have spoken to Shane regarding the return as I have found my charger, and don’t require 2.”

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Posted 1 month ago

Leon Cycle Australia and New Zealand is rated 4.5 based on 953 reviews