Leon Cycle Australia and New Zealand Reviews

Name: Leon Cycle Australia and New Zealand
Rating: 4.47

4.5 Rating 1,105 Reviews

87 %

of reviewers recommend Leon Cycle Australia and New Zealand

4.5

Based on 1,105 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

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Leon Cycle Australia and New Zealand 5 star review on 9th September 2026

126

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought the Prague NCM bike for my partner for his 50th, it arrived in 2 days.!! The service at Leon cycle was excellent I had all my queries answered quick & they were so helpful. During these tough times in Vic they managed to deliver the bike to us in just 2 days. We absolutely love the Prague bike and will come back to purchase another bike soon. I want to thank Leoncycle for putting a big smile on my partners face for his 50th. Thank you so much 🙏🙏”

Leon Cycle Australia and New Zealand 5 star review on 16th September 2020

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Posted 5 years ago

Thank you so much for your positive feedback, Cleo! We're thrilled to know that your husband loved it. Stay safe! 💛

Posted 5 years ago

“Buying my NCM Paris Max from Leon Cycle was a great experience. I did some research first and contacted the Leon Cycle customer service team for advice, and they were really helpful with their suggestions. The bike arrived in great condition, and I’m very happy with my purchase. Great service and a quality product.”

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Posted 19 hours ago

“I bought my Moscow plus e-bike from Leon cycle Laverton Nth. 5 years ago. I have ridden the bike for over 29000 kilometres. All i replaced other than tyres and brake pads was one chain and cluster sprocket. Even now the original battery is still going strong, and it’s only now I’m having some motor issues. But, after 5 years and 29000 kilometres. Wow, thats pretty impressive. This bike really is built well and incredible value for money. I highly recommend the brand and of Course the friendly staff.”

Leon Cycle Australia and New Zealand 5 star review on 8th September 2026

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Posted 1 day ago

Hi Joe, wow, 29,000 km over five years is an amazing effort! It’s fantastic to hear that your NCM Moscow Plus has served you so well with so little maintenance, and that the original battery is still going strong. Thank you for sharing your experience and for recommending Leon Cycle. We really appreciate your support and are glad to have been part of your e-bike journey!

Posted 19 hours ago

“Very good”

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Posted 2 days ago

“Bike arrived within the week after ordering , although trying to ring the shop two days in a row resulted in no one answering the phone , makes you wonder if they want to sell bikes”

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Posted 5 days ago

“Items arrived in good condition and were exactly as ordered.”

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Posted 2 weeks ago

“Great service !”

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Posted 2 weeks ago

“Sent and delivered within the time stated, even being out of state”

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Posted 2 weeks ago

“Really happy with my NCM Paris Max ebike purchase. Great quality and excellent value for money. Highly recommend.”

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Posted 3 weeks ago

“Very solid rack easy to fit and very happy with leon cycles customer service. Thank you.”

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Posted 3 weeks ago

“Fast delivery”

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Posted 3 weeks ago

“A1”

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Posted 3 weeks ago

“easy to deal with, fast responses, good advice”

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Posted 3 weeks ago

“The ordering process from start to delivery was smooth and hassle free. My bike and helmet arrived the next day. Thanks, Leon Cycle for the great service. Highly recommended!”

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Posted 4 weeks ago

“Good customer service when i called to ask about my order, and quick delivery.”

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Posted 4 weeks ago

“Getting my bike rack in WA proved to be well nigh impossible and a very long delay by the importer. Leoncycle made it all easy and sent the correct rack right away. No issues with going out of state for parts etc. Well done”

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Posted 4 weeks ago

“Unsure of the product but was disappointed at the webpage. The T3s is advertised as having a tyre width of 2.15 and a minimum seat height of 78cm. After contacting the store I found the actual seat height is 84cm which is a significant difference for a shorter rider and the tyre width is only 1.95. If you order straight off the webpage you aren't getting what you paid for. Who knows what else is false advertising? If I had have purchase base in the webpage I would have had to create a dispute with PayPal or my bank as it would have been this high for my wife. Pretty shonky.”

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Posted 4 weeks ago

“AMAZEBALLZ”

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Posted 1 month ago

“Shane is excellent to deal with unfortuently I got the wrong parts twice and had to order from somewhere else.”

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Posted 1 month ago

“I'm not normally one for writing reviews but these bikes deserve one. Brought my first Muscow Plus about 10 years ago after doing a lot of research in ebikes before buying one. We now have 4 Muscow Plus's in our family . Used my bike every day to get to work and back until just recently, don't use for work now because of shift changes.On my days off i normally do a 30-45k ride each day and the furthest my wife and I have done on the bikes was a 99 km ride from Richmond to Tapawera ( thru the Spooner's Tunnel) and back. A excellent ride! On the one charge! When I researched the Muscow Plus bike's there was a lot of comments regarding broken spokes, I have only ever had one broken spoke and that was after I had had them checked and tightened, which was a bit unusual. My bike is coming up to 10,000kms which I personally think is very very good as I don't really look after it except for maybe a couple of services and the odd wash and oil. Only had to replace the chain and derailleur which is too be expected as I use and abuse my bike. Would totally recommend the Muscow Plus as a excellent ebike, for comfort, speed, reliability and price. Have also had excellent service from Leon Cycles New Zealand when wanting any information on things or parts.”

Leon Cycle Australia and New Zealand 5 star review on 18th July 2026

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Posted 1 month ago

“Very sad because the original control allowed the accelerator to go to 25kph which go me out of a lot of trouble when crossing roads or in sand conditions very helpful in sand as you could put your feet down to steady yourself and still power on 😕”

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Posted 1 month ago

Leon Cycle Australia and New Zealand is rated 4.5 based on 1,105 reviews