Leon Cycle Australia and New Zealand Reviews

Name: Leon Cycle Australia and New Zealand
Rating: 4.47

4.5 Rating 1,088 Reviews

87 %

of reviewers recommend Leon Cycle Australia and New Zealand

4.5

Based on 1,088 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

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Leon Cycle Australia and New Zealand 5 star review on 30th March 2026

115

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought the Prague NCM bike for my partner for his 50th, it arrived in 2 days.!! The service at Leon cycle was excellent I had all my queries answered quick & they were so helpful. During these tough times in Vic they managed to deliver the bike to us in just 2 days. We absolutely love the Prague bike and will come back to purchase another bike soon. I want to thank Leoncycle for putting a big smile on my partners face for his 50th. Thank you so much 🙏🙏”

Leon Cycle Australia and New Zealand 5 star review on 16th September 2020

Helpful Report

Posted 5 years ago

Thank you so much for your positive feedback, Cleo! We're thrilled to know that your husband loved it. Stay safe! 💛

Posted 5 years ago

“Shane is excellent to deal with unfortuently I got the wrong parts twice and had to order from somewhere else.”

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Posted 2 days ago

“I'm not normally one for writing reviews but these bikes deserve one. Brought my first Muscow Plus about 10 years ago after doing a lot of research in ebikes before buying one. We now have 4 Muscow Plus's in our family . Used my bike every day to get to work and back until just recently, don't use for work now because of shift changes.On my days off i normally do a 30-45k ride each day and the furthest my wife and I have done on the bikes was a 99 km ride from Richmond to Tapawera ( thru the Spooner's Tunnel) and back. A excellent ride! On the one charge! When I researched the Muscow Plus bike's there was a lot of comments regarding broken spokes, I have only ever had one broken spoke and that was after I had had them checked and tightened, which was a bit unusual. My bike is coming up to 10,000kms which I personally think is very very good as I don't really look after it except for maybe a couple of services and the odd wash and oil. Only had to replace the chain and derailleur which is too be expected as I use and abuse my bike. Would totally recommend the Muscow Plus as a excellent ebike, for comfort, speed, reliability and price. Have also had excellent service from Leon Cycles New Zealand when wanting any information on things or parts.”

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Posted 5 days ago

“Very sad because the original control allowed the accelerator to go to 25kph which go me out of a lot of trouble when crossing roads or in sand conditions very helpful in sand as you could put your feet down to steady yourself and still power on 😕”

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Posted 1 week ago

“Thanks for processing and delivering the unit so promptly time and allowing us as a family to enjoy the school holidays!”

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Posted 2 weeks ago

“it was quick and easy to get these parts to repair my NCM milano. It is great to have this facility to keep my bike on the road.”

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Posted 2 weeks ago

“Great bike I just put over 8000 km on my Moscow plus Some minor repairs over the 5 years Really happy with it’s quality I would like to see a full suspension ncm bike”

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Posted 3 weeks ago

“Hello Shane fixed the problem real quick , batteries sent back reboot,sent back all working in a real world situation good team, good support thanks regards Chris”

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Posted 4 weeks ago

“Thank you for your service from ordering to delivery, the motor was easy to install from its package to replacement and working”

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Posted 1 month ago

“Always very good to deal with”

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Posted 1 month ago

“Shane was very helpful in getting me a replacement charger. He was polite and friendly and posted me a new one the next day. Now back enjoying my wonderful bike.”

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Posted 1 month ago

“One of the only online retailers who had what I needed. Easy to order and a great price. Fast delivery.”

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Posted 1 month ago

“I called up on the phone and the staff are quite helpful to ask about spares.”

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Posted 1 month ago

“my new kickstand is the perfect replacement for my ET cycles T 1000 kickstand. Bolted straight into place, delivery was fast, service was efficient. Would definitely deal with leon cycles again”

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Posted 2 months ago

“T3s prefect setup for all riders 10/10”

Leon Cycle Australia and New Zealand 5 star review on 22nd May 2026

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Posted 2 months ago

“Iv had a lot of bikes this is so great and reliable I travel around Australia regularly on the beaches and outback tracks it’s amazing”

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Posted 2 months ago

“Easy service, price matched and fast affordable delivery honestly quite impressed with the experience”

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Posted 2 months ago

“Good delivery process no issues Bike easy to assemble Easy to follow instructions”

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Posted 2 months ago

“great service and helpful staff..”

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Posted 2 months ago

“Great platform for ordering bike's”

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Posted 2 months ago

“Super quick delivery of the part I needed. Great price too.”

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Posted 2 months ago

Leon Cycle Australia and New Zealand is rated 4.5 based on 1,088 reviews