Leon Cycle Australia and New Zealand Reviews

Name: Leon Cycle Australia and New Zealand
Rating: 4.46

4.5 Rating 1,120 Reviews

87 %

of reviewers recommend Leon Cycle Australia and New Zealand

4.5

Based on 1,120 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

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Leon Cycle Australia and New Zealand 5 star review on 22nd August 2026

124

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought the Prague NCM bike for my partner for his 50th, it arrived in 2 days.!! The service at Leon cycle was excellent I had all my queries answered quick & they were so helpful. During these tough times in Vic they managed to deliver the bike to us in just 2 days. We absolutely love the Prague bike and will come back to purchase another bike soon. I want to thank Leoncycle for putting a big smile on my partners face for his 50th. Thank you so much 🙏🙏”

Leon Cycle Australia and New Zealand 5 star review on 16th September 2020

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Posted 6 years ago

Thank you so much for your positive feedback, Cleo! We're thrilled to know that your husband loved it. Stay safe! 💛

Posted 6 years ago

“My battery has not arrived and i ordered this 3 weeks ago”

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Posted 2 days ago

“Good service, Drove a long way to pick this bike up :) happy to have it home, easy to put together.”

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Posted 1 week ago

“They keep to their word which I like when buying gear online.They always answer any queries Which I had quite a few.”

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Posted 1 week ago

“Delivery was prompt. Message was succinct. Product is great, amazing distance per charge with little effort. Be careful when unfolding, I was a tad exuberant and damaged the front mudguard!”

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Posted 1 week ago

“Bought this bike for my wife - assembly was fairly easy and after taking some time to get used to the controls my wife is now loving riding this bike. The battery life is great and have only needed to charge once every 2 weeks - highly recommend”

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Posted 1 week ago

“Support provided by Shane in Leon support was quick, knowledgeable and solved my problem”

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Posted 3 weeks ago

“Efficient process from ordering to delivery. Very happy with my purchase.”

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Posted 3 weeks ago

“The guys at Leon Cycle were just amazing from the first interaction to delivery and follow up. This is my first foray into the Ebike world as a hire business and their knowledge and assistance has helped me put my best foot forward and my not so best foot follows behind which is made ever so easy with the electric motor to help me along. Definitely won't be the last purchase with these guys.”

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Posted 4 weeks ago

“great service”

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Posted 4 weeks ago

“Easy site to browse. Fast fair delivery. So far so good...”

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Posted 1 month ago

“Excellent service”

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Posted 1 month ago

“Good service.”

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Posted 1 month ago

“I bought an NCM C7 City bike 3 years ago. I never fully charged the battery after the first time the controller burned out. But the new one did the following year. And then again a year after that. I am facing repair costs upwards of what I bought the bike for. Even the nearest NCM dealer 100 miles away in Hamilton agreed when I suggested throwing the bike into the landfill.”

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Posted 1 month ago

“Nice people to work with”

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Posted 1 month ago

“still have not received it,”

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Posted 1 month ago

“Buying my NCM Paris Max from Leon Cycle was a great experience. I did some research first and contacted the Leon Cycle customer service team for advice, and they were really helpful with their suggestions. The bike arrived in great condition, and I’m very happy with my purchase. Great service and a quality product.”

Leon Cycle Australia and New Zealand 5 star review on 9th September 2026

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Posted 1 month ago

“I bought my Moscow plus e-bike from Leon cycle Laverton Nth. 5 years ago. I have ridden the bike for over 29000 kilometres. All i replaced other than tyres and brake pads was one chain and cluster sprocket. Even now the original battery is still going strong, and it’s only now I’m having some motor issues. But, after 5 years and 29000 kilometres. Wow, thats pretty impressive. This bike really is built well and incredible value for money. I highly recommend the brand and of Course the friendly staff.”

Leon Cycle Australia and New Zealand 5 star review on 8th September 2026

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Posted 1 month ago

Hi Joe, wow, 29,000 km over five years is an amazing effort! It’s fantastic to hear that your NCM Moscow Plus has served you so well with so little maintenance, and that the original battery is still going strong. Thank you for sharing your experience and for recommending Leon Cycle. We really appreciate your support and are glad to have been part of your e-bike journey!

Posted 1 month ago

“Very good”

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Posted 1 month ago

“Bike arrived within the week after ordering , although trying to ring the shop two days in a row resulted in no one answering the phone , makes you wonder if they want to sell bikes”

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Posted 1 month ago

“Items arrived in good condition and were exactly as ordered.”

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Posted 1 month ago

Leon Cycle Australia and New Zealand is rated 4.5 based on 1,120 reviews