Leon Cycle Australia and New Zealand have a Customer Happiness Grade of B. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
One of the only online retailers who had what I needed. Easy to order and a great price. Fast delivery.
”
- Gregor Kirkpatrick
“
Easy service, price matched and fast affordable delivery honestly quite impressed with the experience
”
- Joshua Gentile
“
Super quick delivery of the part I needed. Great price too.
”
- Daniel McNaughton
“
One of the only online retailers who had what I needed. Easy to order and a great price. Fast delivery.
”
- Gregor Kirkpatrick
“
my new kickstand is the perfect replacement for my ET cycles T 1000 kickstand. Bolted straight into place, delivery was fast, service was efficient. Would definitely deal with leon cycles again
”
- Chris Goodson
“
Easy service, price matched and fast affordable delivery honestly quite impressed with the experience
”
- Joshua Gentile
“
Instead, I encountered repeated delays, minimal assistance, and an offer of a mere a tiny refund—an amount completely inadequate to address these serious defects.
”
- Kevin
“
Hi guys - thanks for checking in but I have to rate the Leon products as only 1 / 5 - as after nearly a month I have still not received them. Launched a lost parcel enquiry with the couriers, but so far they can offer no explanation - or refund
Will try to order again but have to say am not at confident that your nominated couriers can actually process deliveries for you.
”
- Paul Barker
“
Bikes delivered, but one damaged. Although it was delivered scratched and they didn't even offer refund or any kind of compensation. It also doesn't have and electric back light, not a brake light like all the other bikes or scooters have. All over a big disappointment for the price you are paying. Service wise i would give it a 1 star.
”
- Gabriele Jehle
“
my new kickstand is the perfect replacement for my ET cycles T 1000 kickstand. Bolted straight into place, delivery was fast, service was efficient. Would definitely deal with leon cycles again
”
- Chris Goodson
“
Easy service, price matched and fast affordable delivery honestly quite impressed with the experience
”
- Joshua Gentile
“
great service and helpful staff..
”
- Graham Nutter
