Leon Cycle Australia and New Zealand have a Customer Happiness Grade of B. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Would totally recommend the Muscow Plus as a excellent ebike, for comfort, speed, reliability and price.
”
- "Brent Beloe"
“
One of the only online retailers who had what I needed. Easy to order and a great price. Fast delivery.
”
- Gregor Kirkpatrick
“
Easy service, price matched and fast affordable delivery honestly quite impressed with the experience
”
- Joshua Gentile
“
Efficient process from ordering to delivery.
Very happy with my purchase.
”
- Shane Kelly
“
The guys at Leon Cycle were just amazing from the first interaction to delivery and follow up. This is my first foray into the Ebike world as a hire business and their knowledge and assistance has helped me put my best foot forward and my not so best foot follows behind which is made ever so easy with the electric motor to help me along.
Definitely won't be the last purchase with these guys.
”
- Jamie Manning
“
Easy site to browse.
Fast fair delivery.
So far so good...
”
- Scott Bechtel
“
Instead, I encountered repeated delays, minimal assistance, and an offer of a mere a tiny refund—an amount completely inadequate to address these serious defects.
”
- Kevin
“
Hi guys - thanks for checking in but I have to rate the Leon products as only 1 / 5 - as after nearly a month I have still not received them. Launched a lost parcel enquiry with the couriers, but so far they can offer no explanation - or refund
Will try to order again but have to say am not at confident that your nominated couriers can actually process deliveries for you.
”
- Paul Barker
“
Bikes delivered, but one damaged. Although it was delivered scratched and they didn't even offer refund or any kind of compensation. It also doesn't have and electric back light, not a brake light like all the other bikes or scooters have. All over a big disappointment for the price you are paying. Service wise i would give it a 1 star.
”
- Gabriele Jehle
“
great service
”
- Annie Taylor
“
Excellent service
”
- Nicole Waters
“
Good service.
”
- Anonymous
