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Leon Cycle Australia and New Zealand Reviews

4.5 Rating 907 Reviews
86 %
of reviewers recommend Leon Cycle Australia and New Zealand
4.5
Based on 907 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Leon Cycle Australia and New Zealand Reviews

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

Write Your review

Leon Cycle Australia and New Zealand 5 star review on 14th January 2025
Monique Cardon
Leon Cycle Australia and New Zealand 5 star review on 12th November 2024
Peter Mihalec
Leon Cycle Australia and New Zealand 5 star review on 22nd October 2024
Harold Hoepfner
Leon Cycle Australia and New Zealand 5 star review on 22nd October 2024
Harold Hoepfner
Leon Cycle Australia and New Zealand 5 star review on 2nd June 2024
Janet Berendse
Leon Cycle Australia and New Zealand 5 star review on 26th May 2024
Andrew Rhodes
Leon Cycle Australia and New Zealand 5 star review on 17th May 2024
Garry Minogue
107
Anonymous
Anonymous  // 01/01/2019
The rear brake kit for NCM Aspen+ had all components including left hand brake lever - except the hydraulic tube was not long enough to reach the rear hub. It was only long enough for the front brake hub. I'm waiting for a hydraulic tube of the correct length. The rear brake on gravel surfaces is more important than the front brake!
Helpful Report
(Australia) - Posted 1 month ago
Found leon cycle good to deal with on the phone and in store ,very knowledgeable .
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(Australia) - Posted 1 month ago
The rear free-wheeling I purchased was faulty
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(Australia) - Posted 1 month ago
An alluring showroom with attentive non sales based staff who are riders themselves. And the bikes we've bought have been everything we wanted.
Helpful Report
(Australia) - Posted 1 month ago
I'm really happy with this bike .I'm not super fit but I've done 60km in 1 week I'm stoked
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Posted 2 months ago
A1 service and advice in person and on the phone.
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(Australia) - Posted 2 months ago
Great service and great delivery time…A1
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(Australia) - Posted 2 months ago
Overall I had a good experience, staff was friendly and efficient.The bike is comfy and solid, battery around the 100km as mentioned. But I only used my bike twice and the front brakes pads are very noisy and not smooth. I took a day off to bring it back to the shop for a check but they couldn't fix the issue as it was the same with all the bikes. Since I brought it back it is getting worst so much that I am only using the rear brakes. I will keep using it but disappointed of the quality of some parts.
Helpful Report
(Australia) - Posted 2 months ago
Better if I didn’t have to buy a new computer
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(Australia) - Posted 2 months ago
Good customer service and good solving the problem
Helpful Report
(Australia) - Posted 2 months ago
I'm reasonably satisfied with the bike, but you need some mechanical aptitude for the initial check over and adjustments as there are only instructions for battery care and use ,nothing pertaining to the bike servicing or care and adjustments,obviously you're expected to know this already .
Helpful Report
(Australia) - Posted 2 months ago
I would like to express my gratitude to all the wonderful staff at Leon Cycles for the support they have provided me from sales to resolving any issues I faced with my beautiful NCM Aspen without any hassles or interrogation,simply finding quick solution to resolve and leave an above and beyond impression. Overall my NCM Aspen has been reliable and still going strong as I look forward to purchasing another NCM ebike Afterall the build quality,design and reliability and not to forget the unbeatable prices these good people offer, I'm sticking with NCM for life 🌟 Thankyou so much for looking after me 🏆 Regards Vulcan 🎧
Helpful Report
(Australia) - Posted 2 months ago
Great friendly service, Great e bike!
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(Australia) - Posted 2 months ago
I was looking for a carrier and light set for my use Moscow ebike and found Leoncycle on line. I had gone to a number of bike shops looking for these item but they couldn't supply. Once I ordered a set from Leoncycle the light supplied was not correct for my bike model. I contacted Leoncycle about the wrong item and they sent the correct one with no questions asked. I'm happy I have these items fitted now and out enjoying my ebike.
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(Australia) - Posted 3 months ago
Asaaaaaaaa
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(Australia) - Posted 3 months ago
Very quick delivery well made and perfect fit
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(Australia) - Posted 3 months ago
I ordered a small part ,thumb accelerator trigger that was delivered to pickup collection place as informed very good service thank you.
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(Australia) - Posted 3 months ago
very good service good product
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(Australia) - Posted 3 months ago
Thanks for all the help and advice over the phone I got the right part. These guys know their stuff and were very easy to deal with
Helpful Report
(Australia) - Posted 3 months ago
Great people to deal with.
Helpful Report
(Australia) - Posted 3 months ago
Leon Cycle Australia and New Zealand is rated 4.5 based on 907 reviews