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Leon Cycle Australia and New Zealand Reviews

4.5 Rating 948 Reviews
86 %
of reviewers recommend Leon Cycle Australia and New Zealand
4.5
Based on 948 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Leon Cycle Australia and New Zealand Reviews

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

Write Your review

Anonymous
Anonymous  // 01/01/2019
Quick reliable comes to mind then wow great prices the friendly response to my enquirery , and the professional way my order was handled and the speedy delivery These are all things that come from Leoncycles , I only need a part for my e bike but I was made to feel that it was there priority to deliver the best online customer experience
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Posted 1 month ago
received moscow plus in about five days of which two was at local courier. a little bit of assembly required. bike was well protected in box. never needed to refer to instructions. the gears were spot on no adjustment required, bike seems to freewheel further then previous bike, overall very happy. j newman
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Posted 1 month ago
The delivery came very fast, also a great support team getting me my problems solved within 24 hours of emailing. Keep it up :)
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Posted 2 months ago
Very helpful and knowledgeable staff. I will certainly be returning to buy another bike for my wife.
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Posted 2 months ago
NCM Prague is unreal Bought for my 12 year old Heaps of speed and range Great service , quick delivery Happy
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Posted 2 months ago
super fast turn around when i needed spare parts urgently due to vandalism!
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Posted 2 months ago
Great service, team highly knowledgeable Abd always willing to help
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Posted 2 months ago
Why 1 star. I wouldn't know how to rate the bike as it hasn't arrived, even though when I purchased it, it was supposed sec to take 2-8 days to arrive. Currently it is now 14 days and the transport company collected it on the 19th May from Melbourne. Nothing takes 11 days to arrive in Perth. The transport company Leon use is rated at 1.3 on Trust Pilot. Another great service. I would only purchase from this company again if I could walk into a shop and take the product away.
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Posted 2 months ago
The delivery was a week later than the expected delivery date, but that is the delivery company's problem, so I will not review it here. This was my first electric bike, so I can't necessarily evaluate it well, but I think it's a good product. However, I wish it had a little more power, perhaps because of the current legal standards.
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Posted 3 months ago
Bought a SPANNINGA KENDO+ Front Bike Light 48V XE Version with plug, awesome light and efficient for sight!
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Posted 3 months ago
the are great
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Posted 3 months ago
The firms customer service is fantastic. The Ebike I ordered was received within a few days. I had a problem with the battery. It wouldn't charge. I notified the firm and the the battery was replaced immediately. Thank you
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Posted 3 months ago
great service, great price and easy fast shipping.
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Posted 3 months ago
Very pleasant experience, super happy with the purchase.
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Posted 3 months ago
Very quick to respond and quick to organise the item I ordered
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Posted 3 months ago
we found Christian & Shane to be very polite, imformative & helpful with all our enquiries and would recommend them for any bicycle purchase
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Posted 3 months ago
good comuinication fast post
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Posted 3 months ago
I still haven’t received it, where is it?
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Posted 3 months ago
Very professional and very helpful
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Posted 3 months ago
Great service and very helpful staff. Awesome knowledge
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Posted 3 months ago
Leon Cycle Australia and New Zealand is rated 4.5 based on 948 reviews