Leon Cycle Australia and New Zealand Reviews

Name: Leon Cycle Australia and New Zealand
Rating: 4.45

4.5 Rating 926 Reviews

86 %

of reviewers recommend Leon Cycle Australia and New Zealand

4.5

Based on 926 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

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Leon Cycle Australia and New Zealand 5 star review on 14th January 2025

107

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The e-bike arrived very well packaged and the installation instructions were good. The diagrams could be a bit larger! The bike is very well made and all components look to be of high quality. I think that the use of Shop to provide delivery information could be revisited. The app, once installed, opens loads of irrelevant advertising which is not wanted nor useful. A simpler dedicated system like Team Global Express is more useful.”

Helpful Report

(Australia) - Posted 1 month ago

“I need a 3rd motor now for this bike. While the australian staff were great the bike suffered from wheel spin on the back axle. (loose nuts on the back axle)This caused the wiring to short out stuffing the motor. Tried to get it fixed and there was nobody who could do it. Replaced with another motor and the same thing happened as the frame was gouged out from the first time it turned in the frame. Replaced MANY parts before finally working out the problem. Now there are no rear motor parts in NZ..i'm left with a dead bike. Apparently it happens a bit to these bikes. My advice? Buy a locking axle arm to stop the possibility of the axle twisting in the frame. When it was going it was a fun bike to ride.”

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Posted 1 month ago

“I have bought C5 and T3S from Leon Cycles. Shane and team did great. Happy with their service and NCM bikes so far. Definitely would recommend to family and friends.”

Helpful Report

(Australia) - Posted 1 month ago

Thanks so much for reviews! We're glad to hear you're happy with your NCM C5 and NCM T3S—and that Shane and the team took great care of you. Enjoy the ride, and thanks for recommending us!

Posted 1 month ago

“Excellent service, excellent bike.”

Helpful Report