Leon Cycle Australia and New Zealand Reviews

Name: Leon Cycle Australia and New Zealand
Rating: 4.46

4.5 Rating 953 Reviews

86 %

of reviewers recommend Leon Cycle Australia and New Zealand

4.5

Based on 953 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

Write Your review

Tell us how Leon Cycle Australia and New Zealand made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Leon Cycle Australia and New Zealand 5 star review on 25th July 2025

Janelle Gamble

Leon Cycle Australia and New Zealand 5 star review on 14th January 2025

Monique Cardon

Leon Cycle Australia and New Zealand 5 star review on 12th November 2024

Peter Mihalec

Leon Cycle Australia and New Zealand 5 star review on 22nd October 2024

Harold Hoepfner

110

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The team at Leon were very helpful diagnosing my dad's bike charger problem over the phone and the replacement part come quickly. The bike has been fantastic.”

Helpful Report

Posted 1 month ago

“They were happy to assist me in finding a similar cable for what I needed and even double checked it would fit. Just the plug pins didn't match”

Helpful Report

Posted 1 month ago

“Rotor came with bolts and was easy to fit. Surface was covered so it was clean. Slotted into brake pads and worked perfectly. Top product.”

Helpful Report

Posted 1 month ago

“Great transaction all round.”

Helpful Report

Posted 2 months ago

“Ordered my new battery which was easy and it arrived in less than a week. Very efficient service.”

Helpful Report

Posted 2 months ago

“Quick reliable comes to mind then wow great prices the friendly response to my enquirery , and the professional way my order was handled and the speedy delivery These are all things that come from Leoncycles , I only need a part for my e bike but I was made to feel that it was there priority to deliver the best online customer experience”

Helpful Report

Posted 2 months ago

“received moscow plus in about five days of which two was at local courier. a little bit of assembly required. bike was well protected in box. never needed to refer to instructions. the gears were spot on no adjustment required, bike seems to freewheel further then previous bike, overall very happy. j newman”

Helpful Report

Posted 2 months ago

“The delivery came very fast, also a great support team getting me my problems solved within 24 hours of emailing. Keep it up :)”

Helpful Report

Posted 2 months ago

“Very helpful and knowledgeable staff. I will certainly be returning to buy another bike for my wife.”

Helpful Report

Posted 3 months ago

“NCM Prague is unreal Bought for my 12 year old Heaps of speed and range Great service , quick delivery Happy”

Helpful Report

Posted 3 months ago

“super fast turn around when i needed spare parts urgently due to vandalism!”

Helpful Report

Posted 3 months ago

“Great service, team highly knowledgeable Abd always willing to help”

Helpful Report

Posted 3 months ago

“Why 1 star. I wouldn't know how to rate the bike as it hasn't arrived, even though when I purchased it, it was supposed sec to take 2-8 days to arrive. Currently it is now 14 days and the transport company collected it on the 19th May from Melbourne. Nothing takes 11 days to arrive in Perth. The transport company Leon use is rated at 1.3 on Trust Pilot. Another great service. I would only purchase from this company again if I could walk into a shop and take the product away.”

Helpful Report

Posted 3 months ago

“The delivery was a week later than the expected delivery date, but that is the delivery company's problem, so I will not review it here. This was my first electric bike, so I can't necessarily evaluate it well, but I think it's a good product. However, I wish it had a little more power, perhaps because of the current legal standards.”

Helpful Report

Posted 3 months ago

“Bought a SPANNINGA KENDO+ Front Bike Light 48V XE Version with plug, awesome light and efficient for sight!”

Helpful Report

Posted 3 months ago

“the are great”

Helpful Report

Posted 3 months ago

“The firms customer service is fantastic. The Ebike I ordered was received within a few days. I had a problem with the battery. It wouldn't charge. I notified the firm and the the battery was replaced immediately. Thank you”

Helpful Report

Posted 3 months ago

“great service, great price and easy fast shipping.”

Helpful Report

Posted 3 months ago

“Very pleasant experience, super happy with the purchase.”

Helpful Report

Posted 3 months ago

“Very quick to respond and quick to organise the item I ordered”

Helpful Report

Posted 3 months ago

Leon Cycle Australia and New Zealand is rated 4.5 based on 953 reviews