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Leon Cycle Australia and New Zealand Reviews

4.5 Rating 837 Reviews
87 %
of reviewers recommend Leon Cycle Australia and New Zealand
4.5
Based on 837 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 80%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Leon Cycle Australia and New Zealand Reviews

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

Write Your review

Leon Cycle Australia and New Zealand 5 star review on 2nd June 2024
Janet Berendse
Leon Cycle Australia and New Zealand 5 star review on 26th May 2024
Andrew Rhodes
Leon Cycle Australia and New Zealand 5 star review on 17th May 2024
Garry Minogue
Leon Cycle Australia and New Zealand 5 star review on 17th May 2024
Garry Minogue
Leon Cycle Australia and New Zealand 5 star review on 3rd April 2024
Eddie Lloyd
Leon Cycle Australia and New Zealand 5 star review on 3rd April 2024
Eddie Lloyd
Leon Cycle Australia and New Zealand 5 star review on 6th February 2024
Luis C Dolores
103
Anonymous
Anonymous  // 01/01/2019
Seems Well made
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Posted 3 months ago
Good customer service.Quick problem fix.
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Posted 3 months ago
Easy to deal with and did what they promised. Quick, efficient and pleasant
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Posted 3 months ago
Good service and prompt shipping
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Posted 3 months ago
Delivered as promised
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Posted 3 months ago
great people to deal with
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Posted 3 months ago
Very professional, great to deal with
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Posted 4 months ago
I absolutely love this bike, it is fun and easy to ride had a question and was answered promptly great service.
Leon Cycle Australia and New Zealand 5 star review on 2nd June 2024
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Posted 4 months ago
Are ad advertising for 999 and go to buy and have tk pay over 1599
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Posted 4 months ago
Your service has been excellent. Thanks you
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Posted 4 months ago
Great ๐Ÿ‘ ๐Ÿ‘๐Ÿ‘๐Ÿ‘๐Ÿ‘๐Ÿ‘๐Ÿ‘๐Ÿ‘๐Ÿ‘๐Ÿ‘
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Posted 4 months ago
Bought 3 e-bikes from Leon cycles 10 months ago. The battery has stopped working on one of them. Leon cycles will not honour the warranty. The retailer blames the manufacturer and the manufacturer blames the retailer. I had to fork out $600 on a new battery.
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Posted 4 months ago
Ordered the bike Sunday picked up Tuesday staff very helpful.
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Posted 4 months ago
Itโ€™s a quick delivery. Itโ€™s a very nice bike. Itโ€™s my second NCM C5 bike.
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Posted 4 months ago
Have been very happy with bike. Had it for 3 years now and the "controller" just stopped working for no reason that we could figure. However Leon Cycles did sent us a new one asap and it's back on the road and loving the ride.
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Posted 4 months ago
Nowadays I rarely experience good customer service and have grown to expect disappointment from dealing with businesses of any kind. I started to cringe as I began a recent Ebike build because I realised that I was missing several important bits and was expecting a month long safari around the world to find everything. I certainly didnโ€™t expect that Iโ€™d be writing a glowing review about how it was made so easy for me! After some Googling, I phoned your store and was assisted by Danny who assured me that he could help with my list of very random parts. When I arrived in store, I found Danny who dropped everything to help me. He climbed over bikes and contorted himself into tight corners as he gathered parts from the warehouse and workshop. He chased after other staff and ran around the entire building until I had everything that I needed. Then he worked out a very reasonable package price. Whilst roaming around in the showroom, I was blown away by the range of parts and accessories that most customers would overlook during a regular visit. It pays to look and it pays to ask because I was able to solve a couple of unrelated problems as well. I canโ€™t think of another โ€œbig-playerโ€ retailer that combines so many great ingredients. A bright,shiny superstore with the vibe of a local family-run corner store and with staff that ooze a passionate desire to solve problems for customers. Thanks folks !
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Posted 4 months ago
Awesome bike very happy with the quality of the ride, would highly recommend :)
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Posted 4 months ago
I have been looking at e-bikes for some time now and have done a lot of online research. The NCM Moscow Plus was my number one choice and I am extremely happy with it. The purchase online with Leon Cycle Australia was quick and easy, placed my order on the Friday and it was delivered the following Tuesday to rural NSW.
Leon Cycle Australia and New Zealand 5 star review on 17th May 2024 Leon Cycle Australia and New Zealand 5 star review on 17th May 2024
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Posted 4 months ago
Both bikes received promptly (Nth NSW). Assembly went smoothly bikes look well built. Certainly look the goods but yet to ride (wet weather).
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Posted 4 months ago
This was so simple product has it was easily put together by myself instead of taking it to a professional.
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Posted 5 months ago
Leon Cycle Australia and New Zealand is rated 4.5 based on 837 reviews