Leon Cycle Australia and New Zealand Reviews

Name: Leon Cycle Australia and New Zealand
Rating: 4.45

4.5 Rating 937 Reviews

86 %

of reviewers recommend Leon Cycle Australia and New Zealand

4.5

Based on 937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

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Leon Cycle Australia and New Zealand 5 star review on 25th July 2025

Janelle Gamble

Leon Cycle Australia and New Zealand 5 star review on 14th January 2025

Monique Cardon

Leon Cycle Australia and New Zealand 5 star review on 12th November 2024

Peter Mihalec

Leon Cycle Australia and New Zealand 5 star review on 22nd October 2024

Harold Hoepfner

110

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The firms customer service is fantastic. The Ebike I ordered was received within a few days. I had a problem with the battery. It wouldn't charge. I notified the firm and the the battery was replaced immediately. Thank you”

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Posted 2 months ago

“great service, great price and easy fast shipping.”

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Posted 2 months ago

“Very pleasant experience, super happy with the purchase.”

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Posted 2 months ago

“Very quick to respond and quick to organise the item I ordered”

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Posted 2 months ago

“we found Christian & Shane to be very polite, imformative & helpful with all our enquiries and would recommend them for any bicycle purchase”

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Posted 2 months ago

“good comuinication fast post”

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Posted 2 months ago

“I still haven’t received it, where is it?”

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Posted 2 months ago

“Very professional and very helpful”

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Posted 2 months ago

“Great service and very helpful staff. Awesome knowledge”

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Posted 2 months ago

“Great customer service. The best I ever had.”

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Posted 2 months ago

“I have purchased two bikes from Leoncycles and on both occasions Shane was excellent. Highly recommend!”

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(Australia) - Posted 2 months ago

“I needed a new battery for a very old e-bike and found one that I thought might be suitable on the Leon Cycle website. I contacted Leon Cycle and they were very helpful. I ordered the battery and it came reasonably quickly, delivered to my door. The rear light that was integral to the battery did not work. I contacted Leon Cycle about how to open the AA battery compartment for the rear light - they were very prompt in replying, even though it was a public holiday! The AA batteries and terminals inside were coroded. However, after I cleaned the terminals and put in new AA batteries, everything worked OK. (I figured that it wasn't worth the postage, time or fossil fuel required to send the Bike Battery back because of a bit of corrosion - but perhaps in future the staff posting out that model of battery could check the rear light AA batteries, and do any necessary repairs and replacements, before they send the unit to the buyer).”

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