Leon Cycle Australia and New Zealand Reviews

Name: Leon Cycle Australia and New Zealand
Rating: 4.46

4.5 Rating 981 Reviews

87 %

of reviewers recommend Leon Cycle Australia and New Zealand

4.5

Based on 981 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

Write Your review

Tell us how Leon Cycle Australia and New Zealand made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Leon Cycle Australia and New Zealand 5 star review on 25th July 2025

Janelle Gamble

Leon Cycle Australia and New Zealand 5 star review on 14th January 2025

Monique Cardon

Leon Cycle Australia and New Zealand 5 star review on 12th November 2024

Peter Mihalec

Leon Cycle Australia and New Zealand 5 star review on 22nd October 2024

Harold Hoepfner

110

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Leon Cycle is very reliable. I ordered a battery and a key barrel — delivery was fast, well-packed, and the team was super helpful. Highly recommend!”

Leon Cycle Australia and New Zealand 5 star review on 14th October 2025

Helpful Report

Posted 1 month ago

“The staff at Leon were very helpful and informative. And while all NCM BIKES are well made and represent great value, the T7s I finally selected suits my needs perfectly. I,m enjoying it. Thank you Malcolm Guy”

Helpful Report

Posted 1 month ago

“Hi , service was great. I did order one part - on line and then spoke to the WA store (who were very helpful) before ordering another part on line.Unfortunately because I placed two seperate orders I was charged 2 x freight charges but on receipt of the products - the two separate orders arrived in the same box. I also ordered an unrestricted display unit but unsure what I have actually received (yet to be installed and hopefully not limited to 25km.) Freight did take a lot longer than expected. Kind regards Hal”

Helpful Report

Posted 2 months ago

“I bought the NCM M3, Best part was the flat rate delivery fee! Cost $1999 for the bike and it performs amazingly, Have had it for 2-3 weeks now and not had any problems whatsoever so ever. I definitely recommend this e-mtb for your first electric bike! The only downside is I ordered the white version and i got a call and got told i could only get the black one! Very disappointing.”

Helpful Report

Posted 2 months ago

“Fast and efficient service and great comms from the purchasing department.”

Helpful Report

Posted 2 months ago

“Thanks for your fast response the new part is working great very happy thank you again”

Helpful Report

Posted 2 months ago

“bikes at the price level for our customers' that being local and travellers. The only issue is delivery time”

Helpful Report

Posted 2 months ago

“very happy with sales shane”

Helpful Report

Posted 2 months ago

“The Moscow has been great and the service from the Malaga Perth guys has been terrefic.”

Helpful Report

Posted 2 months ago

“Worked fine”

Helpful Report

Posted 2 months ago

“The boys at Leon cycles were very easy to deal with, fast delivery, and great product as always. Cheers guys”

Helpful Report

Posted 2 months ago

“I had a few small issues with my NCM7 with the battery but the staff has been so helpful each time going far beyond there means to help”

Helpful Report

Posted 3 months ago

“I needed a part for my NCM MILANO PLUS. Not to be found in Europe. Contacted Leon Cycle Australia. Actually, Leon Cycle Australia does not ship to Europe, but employee Shane helped me perfectly and came up with a way to ship anyway. part has now arrived and I am very happy with it. Shane, thank you so much for your effort and cooperation!!!”

Helpful Report

Posted 3 months ago

“Quick response.”

Leon Cycle Australia and New Zealand 5 star review on 25th August 2025

Helpful Report

Posted 3 months ago

“Ordered medium bike received large.”

Helpful Report

Posted 3 months ago

“Simple to order, delivery only took 2 days....excellent..no problems”

Helpful Report

Posted 3 months ago

“Excellent Service and product. Loving it.”

Helpful Report

Posted 3 months ago

“Very good”

Helpful Report

Posted 3 months ago

“Outstanding service with special thanks to Christian and Shane. Best Ebike ever.”

Helpful Report

Posted 3 months ago

“Good friendly service”

Helpful Report

Posted 3 months ago

Leon Cycle Australia and New Zealand is rated 4.5 based on 981 reviews