Leon Cycle Australia and New Zealand Reviews

Name: Leon Cycle Australia and New Zealand
Rating: 4.46

4.5 Rating 889 Reviews

87 %

of reviewers recommend Leon Cycle Australia and New Zealand

4.5

Based on 889 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

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Leon Cycle Australia and New Zealand 5 star review on 14th January 2025

107

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thanks for all the help and advice over the phone I got the right part. These guys know their stuff and were very easy to deal with”

Helpful Report

(Australia) - Posted 1 month ago

“Great people to deal with.”

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(Australia) - Posted 1 month ago

“Ordered My ET.Cycle T720 Fat Trekking Step-thru E-Bike on the Saturday bike arrived Wednesday afternoon and that was after sitting in the warehouse for 24hrs. Grate service and I'm very pleased with my bike Thank you very much Team Leon NZ Auckland. Tim”

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Posted 1 month ago

“Great bikes, great service and a stunning team. Thanks guys!”

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(Australia) - Posted 2 months ago

“Easy to put together and wonderful to ride! First ride was a 10klm round trip by the lake - the leoncycle handled the inclines beautifully. At all times I felt in complete control with the bike giving me an "assist" rather than taking over. Highly recommend.”

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(Australia) - Posted 2 months ago

“Great service easy to deal with very prompt.”

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(Australia) - Posted 2 months ago

“As usual customer service and supply was outstanding. Parts arrived in a timely manner and well packaged. Thanks guys”

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(Australia) - Posted 2 months ago

“Had my bike in there recently for repairs, the them were great addressed and the faults quickly without any issues. Thank you for your great service”

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(Australia) - Posted 2 months ago

“great bike great service what more can I say, cheers.”

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(Australia) - Posted 2 months ago

“NCM bikes have quickly become a standout choice at Cairns Electric Bikes, thanks to their perfect balance of performance, reliability, and affordability. Their powerful 48V motors, like the one in the T3S model, handle Cairns’ hilly terrain with ease, making them a hit with commuters and weekend riders alike. With quality components like Schwalbe tyres, Shimano gearing, and reliable disc brakes, NCM bikes offer a smooth, durable, and comfortable ride. Their thoughtful designs cater to a wide range of riders, blending practicality with modern style. We’re proud to stock NCM bikes and recommend them to our customers for their exceptional value and dependability. They’re a true leader in the electric bike market, and we look forward to strengthening our partnership with this impressive brand.”

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(Australia) - Posted 2 months ago

“It is always a good experience ordering equipment from Leon Cycle”

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(Australia) - Posted 3 months ago

“Very good customer service. Easy to organize pick up.”

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(Australia) - Posted 3 months ago

“Great service , had a warrenty claim no problem replaced straight awaay”

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(Australia) - Posted 3 months ago

“Excellent customer service.”

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(Australia) - Posted 3 months ago

“Excellent service and good quality”

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(Australia) - Posted 3 months ago

“The battery for my NCM e bike failed at 9 months I am now at 13 months and still waiting for the replacement under the warranty. The back up and customer service from NCM in Australia is woeful.”

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Posted 3 months ago

“lilo grace Recovery exceeded my expectations in recovering my lost funds. Their team was knowledgeable, supportive, and always available to answer my questions. They took immediate action and kept me updated throughout the process. Thanks to their expertise, I was able to recover my assets quickly and with minimal stress. I highly recommend their services for anyone facing similar challenges.” lilo grace 75 @ gmail .com whatsapp-‪+1 ( 6 1 5 )-414-15-6 2.”

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Posted 3 months ago

“I needed a battery urgently and Leoncycle went out of their way to get it to me 😊”

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(Australia) - Posted 3 months ago

“Leoncycle were superb in dealing with my issue of a replacement charger - their staff went above and beyond what I expected and I’m extremely grateful!”

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(Australia) - Posted 3 months ago

“Very helpful and very knowledgeable.”

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(Australia) - Posted 4 months ago

Leon Cycle Australia and New Zealand is rated 4.5 based on 889 reviews