Leon Cycle Australia and New Zealand Reviews

Name: Leon Cycle Australia and New Zealand
Rating: 4.46

4.5 Rating 1,063 Reviews

86 %

of reviewers recommend Leon Cycle Australia and New Zealand

4.5

Based on 1,063 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

Write Your review

Tell us how Leon Cycle Australia and New Zealand made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Leon Cycle Australia and New Zealand 5 star review on 30th March 2026

115

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awesome e-bike, easy to assemble and rides well. 4 stars because small subset of components seem cheap though.”

Helpful Report

Posted 1 month ago

“Husband very happy with bike. Never having done any repairs on a bike it took a while to figure out how to put it together as manual not very clear. Recommend Leitner put a ‘how to’ video together as many people like myself prefer to see how it’s done as opposed to figuring out through manual. Good to ride though.”

Helpful Report

Posted 1 month ago

“Quick Delivery, Thank you”

Helpful Report

Posted 1 month ago

“The bike was delivered on time in good condition.It was easy to unfold pump up the tyres and ride. Unfortunately the user manual is in German which is not helpful.”

Helpful Report

Posted 2 months ago

“Good service. One of the new tires I purchased was out of shape, due to the packaging it was in.”

Helpful Report

Posted 2 months ago

“The purchase and delivery response was very quick.”

Helpful Report

Posted 3 months ago

“User friendly but hard to track delivery.”

Helpful Report

Posted 4 months ago

“All good. Fast communication”

Helpful Report

Posted 5 months ago

“bikes at the price level for our customers' that being local and travellers. The only issue is delivery time”

Helpful Report

Posted 7 months ago

“The boys at Leon cycles were very easy to deal with, fast delivery, and great product as always. Cheers guys”

Helpful Report

Posted 7 months ago

“Very good”

Helpful Report

Posted 8 months ago

“Excellent and reliable ebike”

Helpful Report

Posted 8 months ago

“The delivery was a week later than the expected delivery date, but that is the delivery company's problem, so I will not review it here. This was my first electric bike, so I can't necessarily evaluate it well, but I think it's a good product. However, I wish it had a little more power, perhaps because of the current legal standards.”

Helpful Report

Posted 11 months ago

“I needed a new battery for a very old e-bike and found one that I thought might be suitable on the Leon Cycle website. I contacted Leon Cycle and they were very helpful. I ordered the battery and it came reasonably quickly, delivered to my door. The rear light that was integral to the battery did not work. I contacted Leon Cycle about how to open the AA battery compartment for the rear light - they were very prompt in replying, even though it was a public holiday! The AA batteries and terminals inside were coroded. However, after I cleaned the terminals and put in new AA batteries, everything worked OK. (I figured that it wasn't worth the postage, time or fossil fuel required to send the Bike Battery back because of a bit of corrosion - but perhaps in future the staff posting out that model of battery could check the rear light AA batteries, and do any necessary repairs and replacements, before they send the unit to the buyer).”

Helpful Report