Leon Cycle Australia and New Zealand Reviews

Name: Leon Cycle Australia and New Zealand
Rating: 4.47

4.5 Rating 1,122 Reviews

87 %

of reviewers recommend Leon Cycle Australia and New Zealand

4.5

Based on 1,122 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

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Leon Cycle Australia and New Zealand 5 star review on 22nd August 2026

124

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not too bad, but it different with previous version”

Helpful Report

Posted 4 years ago

“Et-cycle f720 Delivery was fast. Front sprocket was bent, sent in a complaint and recieved a new part and sprocket removal tool quick smart delivered free of charge. Great service would reccomend!”

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Posted 4 years ago

“It was easy and the manager was awesome to get me a good package. 4 stars because the gears were not aligned correctly and I had to get it serviced elsewhere”

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Posted 4 years ago

“Have just received my NCM Milano Plus. Was easy to assemble. Great to ride. Quality at a reasonable price. Some hiccups in the delivery process. No tracking from pickup in Melbourne. Some days in limbo caused me anxiety. Eventually tracking started. I didn't know if bike was in Victoria or WA. Then bingo tracking showed in Perth and loaded for delivery. I realize between covid and heavy workloads freight delays can happen but proper tracking from pickup at Leon would have saved me much anxiety. Heavy duty box was split open but no damage. I am enjoying this great bike.”

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Posted 4 years ago

“I installed the DAS offroad kit and is not performing as I had expected. The throttle gives some drive without pedaling but the assistance drop of around 25km/h, no improvement on standard. As there were no install instructions so unsure if I missed something. I would appreciate someone to contact me to discuss. Cheers Adam. 0411155198.”

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Posted 4 years ago

“Easy to deal with, great bike, but delivery bit slow and tracking does not work had to make phone calls to track, otherwise very happy.”

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Posted 4 years ago

“Smooth transaction and delivery”

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Posted 4 years ago

“Slight problem with Battery but Leon Cycles help with a replacement and off n riding”

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Posted 4 years ago

“Bike was ordered and delivered with no fuss. The bike was easy to put together however the gears need a lot of adjustment. Not a bike technician so was a little frustrating and still don't have it right.”

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Posted 4 years ago

“The purchase went well. I did a click and collect. The staff were very helpful.”

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Posted 5 years ago

“There was a slight problem at first but that was fixed in a professional manna, in the end it was all sorted with help from Shane.”

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Posted 5 years ago

“Excellent service and bike dispatched promptly, delivery was slow but that's not Leon cycles fault. Bike is of really high quality.”

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Posted 5 years ago

“Exactly what I expected and hoped for. Had to do a little tuning of the front and rear derailleurs and now running smooth. Delivery was smooth, just a little delayed because of lock down in Sydney.”

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Posted 5 years ago

“We ordered two Moscow Mountain Bikes on line. They arrived in about two weeks in a big box. They were easy to assemble and we have been riding them for a few weeks and love it. They handle tracks and unmade roads well and fly up the hills. Great price and purchase.”

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Posted 5 years ago

“Easy to deal with and item delivered quickly”

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Posted 5 years ago

“2nd order from leon cycles. Thus was received on time!”

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Posted 5 years ago

“Bought a conversion kit. Very happy with the kit, especially the motor, very powerfull. However, the controller died twice in three months. Both times Leon Cycles were very helpful and gave a replacement controller straight away. Hopefully this will be it and I can go and ride without worrying about the controller dying again. Overall, very happy with the service at Leon Cycles.”

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Posted 5 years ago

“The goods i ordered were shipped in good time and arrived as described. Sadly they didn't have everything I was looking for in stock. Spokes to suit the rear wheel on their standard 27.5 Moscow E-bike.”

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Posted 5 years ago

“Good product and service delivery is difficult for me as company won't post direct to me otherwise happy as”

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Posted 5 years ago

“Well made bike. Quick and easy to put together. Delivery a little slow. 3 weeks to Wollongong. Slightly disappointed that a throttle is not allowed on Australian models.”

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Posted 5 years ago

Leon Cycle Australia and New Zealand is rated 4.5 based on 1,122 reviews