Leon Cycle Australia and New Zealand Reviews

Name: Leon Cycle Australia and New Zealand
Rating: 4.45

4.5 Rating 907 Reviews

86 %

of reviewers recommend Leon Cycle Australia and New Zealand

4.5

Based on 907 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

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Leon Cycle Australia and New Zealand 5 star review on 14th January 2025

107

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good to deal with helpful and friendly staff, just a bit hard to get on to anyone tabards Robert”

Helpful Report

Posted 3 years ago

“Don't like: * black heat-absorbing battery cutting lifespan unnecessarily. Don't park your bike in the Australian sun or paint it white! * Black rear mudguard would be better off having a white tail end to be reflective and add to safety (like is the rule in The Netherlands) Do like: * easy, comfortable, reliable, good range, useful "assist level" settings. It really encourages me to cycle”

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Posted 3 years ago

“Packaging was excellent and Delivery was early.”

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Posted 3 years ago

“Not too bad, but it different with previous version”

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Posted 3 years ago

“Et-cycle f720 Delivery was fast. Front sprocket was bent, sent in a complaint and recieved a new part and sprocket removal tool quick smart delivered free of charge. Great service would reccomend!”

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Posted 3 years ago

“It was easy and the manager was awesome to get me a good package. 4 stars because the gears were not aligned correctly and I had to get it serviced elsewhere”

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Posted 3 years ago

“Have just received my NCM Milano Plus. Was easy to assemble. Great to ride. Quality at a reasonable price. Some hiccups in the delivery process. No tracking from pickup in Melbourne. Some days in limbo caused me anxiety. Eventually tracking started. I didn't know if bike was in Victoria or WA. Then bingo tracking showed in Perth and loaded for delivery. I realize between covid and heavy workloads freight delays can happen but proper tracking from pickup at Leon would have saved me much anxiety. Heavy duty box was split open but no damage. I am enjoying this great bike.”

Helpful Report

Posted 3 years ago

“I installed the DAS offroad kit and is not performing as I had expected. The throttle gives some drive without pedaling but the assistance drop of around 25km/h, no improvement on standard. As there were no install instructions so unsure if I missed something. I would appreciate someone to contact me to discuss. Cheers Adam. 0411155198.”

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Posted 3 years ago

“Easy to deal with, great bike, but delivery bit slow and tracking does not work had to make phone calls to track, otherwise very happy.”

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Posted 3 years ago

“Smooth transaction and delivery”

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Posted 3 years ago

“Slight problem with Battery but Leon Cycles help with a replacement and off n riding”

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Posted 3 years ago

“Bike was ordered and delivered with no fuss. The bike was easy to put together however the gears need a lot of adjustment. Not a bike technician so was a little frustrating and still don't have it right.”

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Posted 3 years ago

“The purchase went well. I did a click and collect. The staff were very helpful.”

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Posted 3 years ago

“There was a slight problem at first but that was fixed in a professional manna, in the end it was all sorted with help from Shane.”

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Posted 3 years ago

“Excellent service and bike dispatched promptly, delivery was slow but that's not Leon cycles fault. Bike is of really high quality.”

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Posted 3 years ago

“Exactly what I expected and hoped for. Had to do a little tuning of the front and rear derailleurs and now running smooth. Delivery was smooth, just a little delayed because of lock down in Sydney.”

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Posted 3 years ago

“We ordered two Moscow Mountain Bikes on line. They arrived in about two weeks in a big box. They were easy to assemble and we have been riding them for a few weeks and love it. They handle tracks and unmade roads well and fly up the hills. Great price and purchase.”

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Posted 3 years ago

“Easy to deal with and item delivered quickly”

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Posted 3 years ago

“2nd order from leon cycles. Thus was received on time!”

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Posted 3 years ago

“Bought a conversion kit. Very happy with the kit, especially the motor, very powerfull. However, the controller died twice in three months. Both times Leon Cycles were very helpful and gave a replacement controller straight away. Hopefully this will be it and I can go and ride without worrying about the controller dying again. Overall, very happy with the service at Leon Cycles.”

Helpful Report

Posted 3 years ago

Leon Cycle Australia and New Zealand is rated 4.5 based on 907 reviews