Leon Cycle Australia and New Zealand Reviews

Name: Leon Cycle Australia and New Zealand
Rating: 4.47

4.5 Rating 1,122 Reviews

87 %

of reviewers recommend Leon Cycle Australia and New Zealand

4.5

Based on 1,122 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

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Leon Cycle Australia and New Zealand 5 star review on 22nd August 2026

124

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice , Value for money purchase.”

Helpful Report

Posted 3 years ago

“Overall I'm really happy with my C5, it arrived fairly promptly, was easy to put together and rides well. I have replaced the seat because I didn't find it to be comfortable. Only small issues were one of the 4 screws holding the handle bar on was a little cross threaded and the little part that clamps the brake cable to the rear caliper was missing – fortunately I found this on the bottom of the box the bike arrived in.”

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Posted 3 years ago

“Good helpful staff. Will buy again.”

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Posted 3 years ago

“Happy With the service and help, shame our battery only lasted 15 months”

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Posted 3 years ago

“My LONDON + arrived in good time, no assembly problems, a slight issue with a pedal, sorted with a replacement from Leon. The machine perfoms well, 88Km + around my area, (hilly). A great hill climber.”

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Posted 3 years ago

“Bought Milano + on sale then a second one for my wife a week later on Easter special. Great bikes at great savings. Would be good to be able to have wider choice of colour and size in store (Adelaide).”

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Posted 3 years ago

“The parts I ordered didn't fit. The Leon Cycle website wasn't up to date and didn't show the latest products which would have fitted my bike. But the helpful customer service department sorted rectified the problem in no time. A website with lots more info and specifications would make it a 5 star rating.”

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Posted 3 years ago

“Easy to deal with. Seamless purchase online and delivery.”

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Posted 3 years ago

“Easy to order and quick delivery”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“The product is working as advertised.”

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Posted 4 years ago

“The staff were very respectful and help out with my warrantee problem at no cost me and provided information where I could have the repairs completed and still hold my warrantee. Very Best regards Mozz”

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Posted 4 years ago

“The bike ok I have purchased a throttle for my ncm Moscow plus twice you keep giving my money back why timothyfrankmcgarry@gmail.com”

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Posted 4 years ago

“NCM make great bikes and they will get you one.”

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Posted 4 years ago

“Very helpful and great support”

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Posted 4 years ago

“The Leon Cycle people are great! Attentive and helpful. I bought a Moscow M3 (not a fashionable label atm!), it’s great, does everything I want it to do, it’s a great bike for cross country use, being a hard tail, I’ll fit a spring seat post though. One thing, I was surprised to see the Instagram advertisement that any Leon E-bike purchase now comes with $444 worth of accessories and free delivery! I just missed out on this special, so although the bike is great, there is some feeling of missing out! Oh well!!”

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Posted 4 years ago

“Quick efficient sale, on my way from one job to another, got all the information I needed and was out the door.”

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Posted 4 years ago

“Good to deal with helpful and friendly staff, just a bit hard to get on to anyone tabards Robert”

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Posted 4 years ago

“Don't like: * black heat-absorbing battery cutting lifespan unnecessarily. Don't park your bike in the Australian sun or paint it white! * Black rear mudguard would be better off having a white tail end to be reflective and add to safety (like is the rule in The Netherlands) Do like: * easy, comfortable, reliable, good range, useful "assist level" settings. It really encourages me to cycle”

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Posted 4 years ago

“Packaging was excellent and Delivery was early.”

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Posted 4 years ago

Leon Cycle Australia and New Zealand is rated 4.5 based on 1,122 reviews