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Leon Cycle Australia and New Zealand Reviews

4.5 Rating 801 Reviews

87 %

of reviewers recommend Leon Cycle Australia and New Zealand

Company Reviews

Product Reviews

4.5

Based on 801 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

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Leon Cycle Australia and New Zealand 5 star review on 17th May 2024

Leon Cycle Australia and New Zealand 5 star review on 17th May 2024

Leon Cycle Australia and New Zealand 5 star review on 3rd April 2024

Leon Cycle Australia and New Zealand 5 star review on 3rd April 2024

Leon Cycle Australia and New Zealand 5 star review on 6th February 2024

Leon Cycle Australia and New Zealand 5 star review on 20th September 2023

Leon Cycle Australia and New Zealand 5 star review on 21st July 2023

101

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The purchase went well. I did a click and collect. The staff were very helpful.”

Posted 2 years ago

“There was a slight problem at first but that was fixed in a professional manna, in the end it was all sorted with help from Shane.”

Posted 2 years ago

“Excellent service and bike dispatched promptly, delivery was slow but that's not Leon cycles fault. Bike is of really high quality.”

Posted 2 years ago

“Exactly what I expected and hoped for. Had to do a little tuning of the front and rear derailleurs and now running smooth. Delivery was smooth, just a little delayed because of lock down in Sydney.”

Posted 2 years ago

“We ordered two Moscow Mountain Bikes on line. They arrived in about two weeks in a big box. They were easy to assemble and we have been riding them for a few weeks and love it. They handle tracks and unmade roads well and fly up the hills. Great price and purchase.”

Posted 2 years ago

“Easy to deal with and item delivered quickly”

Posted 2 years ago

“2nd order from leon cycles. Thus was received on time!”

Posted 2 years ago

“Bought a conversion kit. Very happy with the kit, especially the motor, very powerfull. However, the controller died twice in three months. Both times Leon Cycles were very helpful and gave a replacement controller straight away. Hopefully this will be it and I can go and ride without worrying about the controller dying again. Overall, very happy with the service at Leon Cycles.”

Posted 2 years ago

“The goods i ordered were shipped in good time and arrived as described. Sadly they didn't have everything I was looking for in stock. Spokes to suit the rear wheel on their standard 27.5 Moscow E-bike.”

Posted 2 years ago

“Good product and service delivery is difficult for me as company won't post direct to me otherwise happy as”

Posted 2 years ago

“Well made bike. Quick and easy to put together. Delivery a little slow. 3 weeks to Wollongong. Slightly disappointed that a throttle is not allowed on Australian models.”

Posted 2 years ago

“Good company.”

Posted 2 years ago

“Great overall experience: I had to call them to arrange a staggered payment on 2 bikes which was easy to do. Bikes arrived in 2 days with text notice before. Getting them out of the large boxes was tricky for one person but assembly was relatively easy ( needed pliers to turn the Allen keys). Really appreciated how well packaged/protected the bikes were and the quick release ties. Manual was very brief but Utube videos provided much more info.”

Posted 3 years ago

“The bike seems really good quality. Delivery took quite a while but this was due to the freight company. Only problem I found was the clacker for the bell was broken”

Posted 3 years ago

“Very good to deal with and helpful. Downside; Trying to reach them on the phone is a challenge. Very pleased with the cycle I purchased and freight service was a positive out come.”

Posted 3 years ago

“Recently purchased and installed a front wheel conversion kit for my wife's bike. Delivery promt, quality very good and installation straight forward. Assembly manual clear and concise, but operation manual for controller not well written and somewhat confusing. A call to the Leon team for support sorted out the issue and the bike works extremely well. Good value, good product, good support. Will recommend to my friends and would buy again from Leon. Nick (in hilly Waverley)”

Posted 3 years ago

“Very good service and communications. Unfortunately NCM packaging continues to be inadequate. All three deliveries have had the boxes break open during transport.”

Posted 3 years ago

“Helpful staff member. Easy to browse and purchase item website.”

Posted 3 years ago

“In response to my last review I finally got through, looks like they're busier than they expected to be which is good news really. Finally got through and customer service was great, helped me out a bunch.”

Posted 3 years ago

“Good service and quick post.”

Posted 3 years ago

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Leon Cycle Australia and New Zealand is rated 4.5 based on 801 reviews