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Leon Cycle Australia and New Zealand Reviews

4.5 Rating 795 Reviews

87 %

of reviewers recommend Leon Cycle Australia and New Zealand

Company Reviews

Product Reviews

4.5

Based on 795 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

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Leon Cycle Australia and New Zealand 5 star review on 3rd April 2024

Leon Cycle Australia and New Zealand 5 star review on 3rd April 2024

Leon Cycle Australia and New Zealand 5 star review on 6th February 2024

Leon Cycle Australia and New Zealand 5 star review on 20th September 2023

Leon Cycle Australia and New Zealand 5 star review on 21st July 2023

Leon Cycle Australia and New Zealand 5 star review on 14th July 2023

Leon Cycle Australia and New Zealand 5 star review on 13th July 2023

99

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never ordered from this company before I needed a new ebike battery Simple website Good tracking communication Quick delivery Alton’s simple and easy self service”

Posted 4 hours ago

“I initially purchased an e-bike which had a fault with the pedal assist after I had first assembled it . The staff at Leon Cycles were sympathetic to my concerns and offered a complete new bike . I was very happy with the positive attitude and assistance given to me throughout my purchase and the new bike is exactly what I wanted at a good competitive price .”

Posted 4 hours ago

“Delivery was quick and tuned up in great condition thanks”

Posted 2 days ago

“Very happy with my purchase. Delivered fairly quickly, one bike came in 7 days of ordering and second bike came a few days later. Easy for 2 to put together. Rides great.”

Posted 3 days ago

“I wanted an electric bike to assist with my fitness. Lots of years ago I purchased a normal bike to do this, but I live in a country area of hills slopes and strong winds,and not much flat ground.So this bike lived in the garage with flat tyres for many years.I loved bike riding when I was in my younger years. After visiting several bike shops, test riding bikes. I then chose the Moscow Plus as my bike, the staff at Leon were very helpful making the purchase easy. I can't believe how easy the bike is to ride I have the bike set for low assist to still get a workout hills slopes and head wind is not a major problem now making bike riding enjoyable again and with the kms I've done the battery has still got alot of charge.”

Posted 6 days ago

“Great service! Patrick was great to deal with”

Posted 1 week ago

“The boys at the laverton store are so helpful best customer service ever they showed me everything about the bike”

Posted 1 week ago

“The Moscow Plus was delivered door to door in a v good time/frame and was so straightforward to put together (do make sure ALL the ALLEN nuts are tight at the handle-bar.) Really like how comfortable this bike is to ride, how the tyres hug all types of terrain and how the remarkable motor helps you up all the inclines. An E bike really gives you more cardio bc you just use it more often and cycle further than before. Thanks heaps LEON .”

Leon Cycle Australia and New Zealand 5 star review on 3rd April 2024

Leon Cycle Australia and New Zealand 5 star review on 3rd April 2024

Posted 3 weeks ago

“Great customer service, can’t beat it👌👌”

Posted 3 weeks ago

“Leon cycles have always address my problems with my ebike by email or by phone”

Posted 3 weeks ago

“Efficient”

Posted 4 weeks ago

“Very helpful answered all my questions fast delivery”

Posted 1 month ago

“Ordering and payment was secure and seamless. Article was delivered promptly within 2 days of ordering and packaging appropriate. We purchased a replacement charger for our electric NCM bike as original charger had been lost. We were impressed with reliable prompt service.”

Posted 1 month ago

“Very easy to deal with”

Posted 1 month ago

“Very prompt service and very happy with our new folding bikes.”

Posted 1 month ago

“Great service and a good product”

Posted 1 month ago

“Excellent service! The person on the end of the whatsapp chat helped my find the right part, sent me links on how to install them and was funny along the way. My Moscow Plus is humming again! Thanks.”

Posted 1 month ago

“The service was absolutely excellent, it can’t be better than that.”

Posted 1 month ago

“Bike was well packed. No instruction manual but one phone call and all was sorted.”

Posted 1 month ago

“Very good customer support. I was helped with the items I wanted to buy and it arrived quite soon. Thank you!”

Posted 1 month ago

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Leon Cycle Australia and New Zealand is rated 4.5 based on 795 reviews