Leon Cycle Australia and New Zealand Reviews

Name: Leon Cycle Australia and New Zealand
Rating: 4.45

4.5 Rating 926 Reviews

86 %

of reviewers recommend Leon Cycle Australia and New Zealand

4.5

Based on 926 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

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Leon Cycle Australia and New Zealand 5 star review on 14th January 2025

107

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful and knowledgeable staff. I will certainly be returning to buy another bike for my wife.”

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Posted 3 days ago

“NCM Prague is unreal Bought for my 12 year old Heaps of speed and range Great service , quick delivery Happy”

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Posted 3 days ago

“super fast turn around when i needed spare parts urgently due to vandalism!”

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Posted 1 week ago

“Great service, team highly knowledgeable Abd always willing to help”

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Posted 2 weeks ago

“Bought a SPANNINGA KENDO+ Front Bike Light 48V XE Version with plug, awesome light and efficient for sight!”

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Posted 3 weeks ago

“the are great”

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Posted 3 weeks ago

“The firms customer service is fantastic. The Ebike I ordered was received within a few days. I had a problem with the battery. It wouldn't charge. I notified the firm and the the battery was replaced immediately. Thank you”

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Posted 3 weeks ago

“great service, great price and easy fast shipping.”

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Posted 3 weeks ago

“Very pleasant experience, super happy with the purchase.”

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Posted 3 weeks ago

“Very quick to respond and quick to organise the item I ordered”

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Posted 3 weeks ago

“we found Christian & Shane to be very polite, imformative & helpful with all our enquiries and would recommend them for any bicycle purchase”

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Posted 4 weeks ago

“good comuinication fast post”

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Posted 4 weeks ago

“Very professional and very helpful”

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Posted 1 month ago

“Great service and very helpful staff. Awesome knowledge”

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Posted 1 month ago

“Great customer service. The best I ever had.”

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Posted 1 month ago

“I have purchased two bikes from Leoncycles and on both occasions Shane was excellent. Highly recommend!”

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(Australia) - Posted 1 month ago

“The e-bike arrived very well packaged and the installation instructions were good. The diagrams could be a bit larger! The bike is very well made and all components look to be of high quality. I think that the use of Shop to provide delivery information could be revisited. The app, once installed, opens loads of irrelevant advertising which is not wanted nor useful. A simpler dedicated system like Team Global Express is more useful.”

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(Australia) - Posted 1 month ago

“I have bought C5 and T3S from Leon Cycles. Shane and team did great. Happy with their service and NCM bikes so far. Definitely would recommend to family and friends.”

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(Australia) - Posted 1 month ago

Thanks so much for reviews! We're glad to hear you're happy with your NCM C5 and NCM T3S—and that Shane and the team took great care of you. Enjoy the ride, and thanks for recommending us!

Posted 1 month ago

“Excellent service, excellent bike.”

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(Australia) - Posted 1 month ago

“Great service. Needed to get a battery for my Ebike in a hurry and they could not have been more helpful Highly recommend”

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(Australia) - Posted 2 months ago

Leon Cycle Australia and New Zealand is rated 4.5 based on 926 reviews