Leon Cycle Australia and New Zealand Reviews

Name: Leon Cycle Australia and New Zealand
Rating: 4.46

4.5 Rating 961 Reviews

86 %

of reviewers recommend Leon Cycle Australia and New Zealand

4.5

Based on 961 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

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Leon Cycle Australia and New Zealand 5 star review on 14th October 2025

Anonymous

Leon Cycle Australia and New Zealand 5 star review on 25th July 2025

Janelle Gamble

Leon Cycle Australia and New Zealand 5 star review on 14th January 2025

Monique Cardon

Leon Cycle Australia and New Zealand 5 star review on 12th November 2024

Peter Mihalec

Leon Cycle Australia and New Zealand 5 star review on 22nd October 2024

Harold Hoepfner

111

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Leon Cycle is very reliable. I ordered a battery and a key barrel — delivery was fast, well-packed, and the team was super helpful. Highly recommend!”

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Posted 4 days ago

“The staff at Leon were very helpful and informative. And while all NCM BIKES are well made and represent great value, the T7s I finally selected suits my needs perfectly. I,m enjoying it. Thank you Malcolm Guy”

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Posted 1 week ago

“I bought the NCM M3, Best part was the flat rate delivery fee! Cost $1999 for the bike and it performs amazingly, Have had it for 2-3 weeks now and not had any problems whatsoever so ever. I definitely recommend this e-mtb for your first electric bike! The only downside is I ordered the white version and i got a call and got told i could only get the black one! Very disappointing.”

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Posted 3 weeks ago

“Fast and efficient service and great comms from the purchasing department.”

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Posted 3 weeks ago

“Thanks for your fast response the new part is working great very happy thank you again”

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Posted 3 weeks ago

“very happy with sales shane”

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Posted 3 weeks ago

“The Moscow has been great and the service from the Malaga Perth guys has been terrefic.”

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Posted 1 month ago

“Worked fine”

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Posted 1 month ago

“I had a few small issues with my NCM7 with the battery but the staff has been so helpful each time going far beyond there means to help”

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Posted 1 month ago

“I needed a part for my NCM MILANO PLUS. Not to be found in Europe. Contacted Leon Cycle Australia. Actually, Leon Cycle Australia does not ship to Europe, but employee Shane helped me perfectly and came up with a way to ship anyway. part has now arrived and I am very happy with it. Shane, thank you so much for your effort and cooperation!!!”

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Posted 1 month ago

“Quick response.”

Leon Cycle Australia and New Zealand 5 star review on 25th August 2025

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Posted 1 month ago

“Simple to order, delivery only took 2 days....excellent..no problems”

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Posted 1 month ago

“Excellent Service and product. Loving it.”

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Posted 1 month ago

“Outstanding service with special thanks to Christian and Shane. Best Ebike ever.”

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Posted 2 months ago

“Good friendly service”

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Posted 2 months ago

“Easy to install and worked as expected”

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Posted 2 months ago

“Great customer support and service. Going the extra mile was not a problem to make sure I was happy with the repair. Many thanks.”

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Posted 2 months ago

“I ordered a part I needed on the internet & it arrived a few days later. Great company to deal with and would recommend to anyone.”

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Posted 2 months ago

“Hi all I am very happy with my recent purchase of the Paris Max N8R 36 Also the Heavy Duty Lock provided with it . BS Armstrong Creek.”

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Posted 2 months ago

“Shane at Leon Cycles, is very professional, pleasant and full of knowledge. I’ve made quite a few purchases in the past, and Shame has always been exceptional in his work manner. Keep up the great work. As for the charger, I have spoken to Shane regarding the return as I have found my charger, and don’t require 2.”

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Posted 2 months ago

Leon Cycle Australia and New Zealand is rated 4.5 based on 961 reviews