Leon Cycle Australia and New Zealand Reviews

Name: Leon Cycle Australia and New Zealand
Rating: 4.46

4.5 Rating 981 Reviews

87 %

of reviewers recommend Leon Cycle Australia and New Zealand

4.5

Based on 981 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

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Leon Cycle Australia and New Zealand 5 star review on 25th July 2025

Janelle Gamble

Leon Cycle Australia and New Zealand 5 star review on 14th January 2025

Monique Cardon

Leon Cycle Australia and New Zealand 5 star review on 12th November 2024

Peter Mihalec

Leon Cycle Australia and New Zealand 5 star review on 22nd October 2024

Harold Hoepfner

110

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a few parts replaced on my NCM Aspen+ and the bike shop (although they used Shimano parts), was not correct. Imagine my surprise when I discovered that the correct parts from Leon's Cycles were of a comparable price. I have now replaced the Shimano parts with the correct parts to keep with manufacturers specifications. I will definitely be shopping here for all future parts.”

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Posted 9 hours ago

“Easy to deal with. Very helpful With after sales service too.”

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Posted 1 day ago

“Leon Cycle Laverton North store was where I purchased my NCM M3 and it has NOT disappointed. I was greeted by Shane in store and he was very helpful with recommended bike sizes and suggested to try both the 27.5” and 29” bikes to form a better decision. He gave me a demonstration of all the features and the use of e-bike function as this is my first purchase. I test rode both size bikes at my own pace and didn’t feel rushed into making a purchase. Shane assured me about the warranty and after care service on the bikes - gave me piece of mind that parts and services are local. All round great experience and good first impression with stock and store layout. Service provided was professional and informative. Thank you Shane for making my e-bike experience so easy.”

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Posted 2 days ago

“Great customer service!”

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Posted 4 days ago

“Leon Cycles are very pleasant to deal with and they have a wealth of knowledge & advice.”

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Posted 5 days ago

“Excellent customer service, quick and friendly response. I purchased e-bike battery by mistake. I got refunded without question asked.”

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Posted 1 week ago

“Hydraulic brake assembly turned on time at home delivery. The assembly is pre-charged with fluid so the complete change out took less than 5 minutes with 2 Allen Keys and then good to go.”

Leon Cycle Australia and New Zealand 5 star review on 21st November 2025

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Posted 1 week ago

“Shane was amazing: friendly and knowledgable. The delivery was faster than expected.”

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Posted 1 week ago

“The team a service are absolutely fantastic here.”

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Posted 2 weeks ago

“Awesome and prompt reply to my issue re the. Correct front light for my NCM Milano Plus. I have connected it and it works beautifully. Thankyou.”

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Posted 2 weeks ago

“Shane provided excellent service. Advised me what I had to check to get the correct part and how to fit it. Fast delivery. Easy to deal with.”

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Posted 2 weeks ago

“Prompt service and delivery of products. Easy to deal with and really helpful.”

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Posted 2 weeks ago

“Shane at Leon cycle was exceptionally helpful and found the controller on my Moscow plus needed replacing. My new part is working perfectly. Thanks Shane.”

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Posted 3 weeks ago

“Nothing is too much trouble for Leon Cycles and they have all the parts I’ll ever need for my NCM bike”

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Posted 3 weeks ago

“I spoke to a very nice man when I rang for help. Did I need a new battery or just a battery part. I was able to buy the part. When I asked for a recommend where to take the battery I was assured I could do it myself. This gentleman was clear to understand and didn't question my ability to achieve this. It was as easy as he stated. I was so grateful. I had visited local bike shop and they wouldn't help me. It had made me feel I would blow myself up. The part arrived days later. Thank you Leon cycles”

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Posted 4 weeks ago

“Light works a treat.”

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Posted 1 month ago

“Friendly staff, really nice people, affordable price and good quality”

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Posted 1 month ago

“Leon Cycle is very reliable. I ordered a battery and a key barrel — delivery was fast, well-packed, and the team was super helpful. Highly recommend!”

Leon Cycle Australia and New Zealand 5 star review on 14th October 2025

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Posted 1 month ago

“The staff at Leon were very helpful and informative. And while all NCM BIKES are well made and represent great value, the T7s I finally selected suits my needs perfectly. I,m enjoying it. Thank you Malcolm Guy”

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Posted 1 month ago

“I bought the NCM M3, Best part was the flat rate delivery fee! Cost $1999 for the bike and it performs amazingly, Have had it for 2-3 weeks now and not had any problems whatsoever so ever. I definitely recommend this e-mtb for your first electric bike! The only downside is I ordered the white version and i got a call and got told i could only get the black one! Very disappointing.”

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Posted 2 months ago

Leon Cycle Australia and New Zealand is rated 4.5 based on 981 reviews