Leon Cycle Australia and New Zealand Reviews

Name: Leon Cycle Australia and New Zealand
Rating: 4.45

4.5 Rating 1,031 Reviews

86 %

of reviewers recommend Leon Cycle Australia and New Zealand

4.5

Based on 1,031 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

Write Your review

Tell us how Leon Cycle Australia and New Zealand made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Leon Cycle Australia and New Zealand 5 star review on 30th January 2026

114

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“On time and correct”

Helpful Report

Posted 2 days ago

“Had reason to call Leon cycles with a couple of questions and they were very helpful and great to deal with even post purchase.”

Helpful Report

Posted 4 days ago

“Easy to navigate their site, ordered kick stand and delivered quickly. Husband fitted with minimal effort.”

Helpful Report

Posted 6 days ago

“Spare parts service was on the ball when I rang them and once ordered parts were sent to me in Adelaide ASAP”

Helpful Report

Posted 1 week ago

“NCM Paris Plus. Very happy with the online purchase. Clear and concise instructions and prompt delivery. Very happy with the bike, Just bought another for the wife. Leon Cycles are very good to deal with.”

Helpful Report

Posted 1 week ago

“Fantastic people to deal with , I rang from NSW as I could not get any help up here , spoke to several guys down there who were so very helpful”

Helpful Report

Posted 2 weeks ago

“Very helpful staff who answered my initial phone call and assistem me in finding the parts required on their website and completing the order. Order processing and delivery was very quick. Great friendly and a complete service. Thanks again for a fantastic service”

Helpful Report

Posted 3 weeks ago

“Quick delivery, bikes as described.”

Helpful Report

Posted 3 weeks ago

“Ppppperfect AAA +++ I'll be back for sure I was very happy indeed, mark”

Helpful Report

Posted 3 weeks ago

“I ordered two bikes that turned up fairly quickly and are exactly what I ordered. Very happy.”

Helpful Report

Posted 3 weeks ago

“Excellent company to deal with. Prompt service from Shane.”

Helpful Report

Posted 1 month ago

“Leon Cycles have been very good to deal with. Answered all my questions re servicing / warranty etc. I had a slight issue when my bike arrived. The plastic seal around the seat mounting was broken away (happened in transit) I contacted Leon Cycle Australia and without any hesitation a new part was sent out immediately to replace it. Easy to replace as it just slots in. I was very impressed with their response and service and it has given me confidence to buy again from them when I purchase an ebike for my husband.”

Helpful Report

Posted 1 month ago

“Fast delivery arrived safely and a fantastic bike to ride.”

Helpful Report

Posted 1 month ago

“Great bike for my age . I want to buy one for my wife in a month”

Helpful Report

Posted 1 month ago

“Ordering was very smooth and easy. Great support from staff in clarifying the order. All parts delivered in quick time and well packaged. Excellent service.”

Helpful Report

Posted 1 month ago

“Fast & efficent what more could you ask for!”

Helpful Report

Posted 1 month ago

“Leon Bikes always respond quickly to all my questions regarding my NCM Miami Ebike, there backup service is what you can be sure of when making purchases through them. I just ordered a hot up thumb throttle replacement that was sent to me promptly and was easy to fit.”

Leon Cycle Australia and New Zealand 5 star review on 29th January 2026

Helpful Report

Posted 1 month ago

“Leon cycle takes ownership of problems associated with products they sell. My controller got damaged as I was adding accessories to the power post controller. This was bad advice from someone else. The correct solution was to branch off the power line pre-controller straight off the battery. No problems arose. The change was related to my passion for safety. The signal lights and car horn work great. Leon knew that my ebike was dead in the water when I damaged the controller. Leon cycle moved heaven and earth to get a new controller. I needed a light for my NCM and a bike on the showroom floor was cannibalised for expediency. This is because it would have taken time to find the spare light in the inventory.”

Leon Cycle Australia and New Zealand 5 star review on 19th January 2026

Helpful Report

Posted 1 month ago

“Very professional and supportive purchasing and delivery experience. Assistance to support our decision making was appreciated.”

Helpful Report

Posted 1 month ago

“quick and easy drove down picked up bike very friendly and answered my million questions gave me the time of day.”

Helpful Report

Posted 2 months ago

Leon Cycle Australia and New Zealand is rated 4.5 based on 1,031 reviews