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Leon Cycle Australia and New Zealand Reviews

4.5 Rating 799 Reviews

87 %

of reviewers recommend Leon Cycle Australia and New Zealand

Company Reviews

Product Reviews

4.5

Based on 799 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

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Leon Cycle Australia and New Zealand 5 star review on 3rd April 2024

Leon Cycle Australia and New Zealand 5 star review on 3rd April 2024

Leon Cycle Australia and New Zealand 5 star review on 6th February 2024

Leon Cycle Australia and New Zealand 5 star review on 20th September 2023

Leon Cycle Australia and New Zealand 5 star review on 21st July 2023

Leon Cycle Australia and New Zealand 5 star review on 14th July 2023

Leon Cycle Australia and New Zealand 5 star review on 13th July 2023

99

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service was absolutely excellent, it can’t be better than that.”

Posted 2 months ago

“Bike was well packed. No instruction manual but one phone call and all was sorted.”

Posted 2 months ago

“Very good customer support. I was helped with the items I wanted to buy and it arrived quite soon. Thank you!”

Posted 2 months ago

“My first e-bike at 62 years of age. It's fantastic! Good price for great fun.”

Posted 2 months ago

“Very helpful. Great advice. My battery arrived quickly after I ordered it. Shane was great support when I called and asked for advice.”

Posted 2 months ago

“Learning use my legs again after hit by car, they fast tracked my order no extra fee, few businesses actually care like Leone these days. Thank you Leone cycles”

Posted 2 months ago

“Fantastic service. Helped me diagnose the issue and supplied the part of holding battery. Well done.”

Posted 2 months ago

“The website is user friendly the purchasing process is seamless and it arrived very quickly very happy.”

Posted 2 months ago

“I’m very satisfied.”

Posted 2 months ago

“Excellent service, great bike.”

Posted 3 months ago

“Easy site to navigate, part ordered arrived in 2 days, very happy with my experiencewith this purchase.”

Posted 3 months ago

“Great company to deal with. Only a phone call away , very helpful and obliging.”

Posted 3 months ago

“The service was quick and efficient. easy to deal with this company. My delivery was quick and very prompt.”

Posted 3 months ago

“Very easy to deal with and the bike for the money seems to be of good build quality in comparison to other bikes we looked at in this price range, very happy.”

Posted 3 months ago

“The bike arrived very quickly. Everything was easy.”

Posted 4 months ago

“Quick response to questions, fast and cheap delivery overall one of the easiest companies i have dealt with”

Posted 4 months ago

“I installed the off road thumb trigger kit to my NCM Prague. It came with very clear instruction in the box however the passcode in the instructions said enter code 8018. I eventually read the instructions on line. It said use code 8088. Finally I was able to get in and set it up correctly. I accept it was my own fault. If all else fails read the instructions. ( but which one?) I purchased the kit because I had two knee replacements. It allows me to get back from my ride if I go beyond my capability. I can not be happier with my purchase. The trigger gives very controlled acceleration to around 30km/h without the need to peddle if required. Its great to be mobile again. Thanks Leon Cycles. Service and delivery times were excellent.”

Posted 4 months ago

“Quick delivery considerating so close to Christmas”

Posted 4 months ago

“Good price, good communication, prompt postage and the item was as per described”

Posted 4 months ago

“Visited the store at Laverton to view the Aspen + and my wife had a ride. We wanted a full size 26" wheel fat tyre e bike. The staff were helpful and informative. Subsequently ordered 2 online. The process was simple, bikes arrived very quickly ( within the week) they were easy to put together and a dream to ride. Not had many rides yet but the ones we have had were fun. I guess my only issue is the location of the drink bottle holder which means a very high step-through is even higher and for us( 172cm) too high. My first impressions are a great bike”

Posted 4 months ago

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Leon Cycle Australia and New Zealand is rated 4.5 based on 799 reviews