Leon Cycle Australia and New Zealand Reviews

Name: Leon Cycle Australia and New Zealand
Rating: 4.46

4.5 Rating 1,063 Reviews

86 %

of reviewers recommend Leon Cycle Australia and New Zealand

4.5

Based on 1,063 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

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Leon Cycle Australia and New Zealand 5 star review on 30th March 2026

115

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered the light on the left to replace the light on the right. Oops! Leon offered a refund without question. Winning.”

Leon Cycle Australia and New Zealand 5 star review on 25th March 2026

Helpful Report

Posted 1 month ago

“Very good costumer service, and the products are good too.”

Leon Cycle Australia and New Zealand 5 star review on 23rd March 2026

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Posted 1 month ago

“Servlice was good, had a number of interactions with staff concerning my online order. They were prompt and helpful as it was a tricky address to have the bike delivered to. Then a minor part was damaged and they promptly sent a replacement. Though it hasn't arrived yet.”

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Posted 1 month ago

“Very easy to deal with and delivery was only a few days.”

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Posted 1 month ago

“Accomodating staff, a great range of products and a speedy delivery = A very happy returning customer who through ‘word of mouth’ promotes the business due to a positive experience.”

Leon Cycle Australia and New Zealand 5 star review on 20th March 2026

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Posted 1 month ago

“Great Tyres, perfect replacement for my NCM Miami:)”

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Posted 1 month ago

“Respectful”

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Posted 1 month ago

“On time and correct”

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Posted 1 month ago

“Had reason to call Leon cycles with a couple of questions and they were very helpful and great to deal with even post purchase.”

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Posted 1 month ago

“Easy to navigate their site, ordered kick stand and delivered quickly. Husband fitted with minimal effort.”

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Posted 1 month ago

“Spare parts service was on the ball when I rang them and once ordered parts were sent to me in Adelaide ASAP”

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Posted 1 month ago

“NCM Paris Plus. Very happy with the online purchase. Clear and concise instructions and prompt delivery. Very happy with the bike, Just bought another for the wife. Leon Cycles are very good to deal with.”

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Posted 2 months ago

“Fantastic people to deal with , I rang from NSW as I could not get any help up here , spoke to several guys down there who were so very helpful”

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Posted 2 months ago

“Very helpful staff who answered my initial phone call and assistem me in finding the parts required on their website and completing the order. Order processing and delivery was very quick. Great friendly and a complete service. Thanks again for a fantastic service”

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Posted 2 months ago

“Quick delivery, bikes as described.”

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Posted 2 months ago

“Ppppperfect AAA +++ I'll be back for sure I was very happy indeed, mark”

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Posted 2 months ago

“I ordered two bikes that turned up fairly quickly and are exactly what I ordered. Very happy.”

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Posted 2 months ago

“Excellent company to deal with. Prompt service from Shane.”

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Posted 2 months ago

“Leon Cycles have been very good to deal with. Answered all my questions re servicing / warranty etc. I had a slight issue when my bike arrived. The plastic seal around the seat mounting was broken away (happened in transit) I contacted Leon Cycle Australia and without any hesitation a new part was sent out immediately to replace it. Easy to replace as it just slots in. I was very impressed with their response and service and it has given me confidence to buy again from them when I purchase an ebike for my husband.”

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Posted 2 months ago

“Fast delivery arrived safely and a fantastic bike to ride.”

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Posted 2 months ago

Leon Cycle Australia and New Zealand is rated 4.5 based on 1,063 reviews