Leon Cycle Australia and New Zealand Reviews

Name: Leon Cycle Australia and New Zealand
Rating: 4.45

4.5 Rating 1,031 Reviews

86 %

of reviewers recommend Leon Cycle Australia and New Zealand

4.5

Based on 1,031 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

Write Your review

Tell us how Leon Cycle Australia and New Zealand made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Leon Cycle Australia and New Zealand 5 star review on 30th January 2026

114

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The delivery came very fast, also a great support team getting me my problems solved within 24 hours of emailing. Keep it up :)”

Helpful Report

Posted 8 months ago

“Very helpful and knowledgeable staff. I will certainly be returning to buy another bike for my wife.”

Helpful Report

Posted 8 months ago

“NCM Prague is unreal Bought for my 12 year old Heaps of speed and range Great service , quick delivery Happy”

Helpful Report

Posted 8 months ago

“super fast turn around when i needed spare parts urgently due to vandalism!”

Helpful Report

Posted 9 months ago

“Great service, team highly knowledgeable Abd always willing to help”

Helpful Report

Posted 9 months ago

“Bought a SPANNINGA KENDO+ Front Bike Light 48V XE Version with plug, awesome light and efficient for sight!”

Helpful Report

Posted 9 months ago

“the are great”

Helpful Report

Posted 9 months ago

“The firms customer service is fantastic. The Ebike I ordered was received within a few days. I had a problem with the battery. It wouldn't charge. I notified the firm and the the battery was replaced immediately. Thank you”

Helpful Report

Posted 9 months ago

“great service, great price and easy fast shipping.”

Helpful Report

Posted 9 months ago

“Very pleasant experience, super happy with the purchase.”

Helpful Report

Posted 9 months ago

“Very quick to respond and quick to organise the item I ordered”

Helpful Report

Posted 9 months ago

“we found Christian & Shane to be very polite, imformative & helpful with all our enquiries and would recommend them for any bicycle purchase”

Helpful Report

Posted 9 months ago

“good comuinication fast post”

Helpful Report

Posted 9 months ago

“Very professional and very helpful”

Helpful Report

Posted 9 months ago

“Great service and very helpful staff. Awesome knowledge”

Helpful Report

Posted 9 months ago

“Great customer service. The best I ever had.”

Helpful Report

Posted 9 months ago

“I have purchased two bikes from Leoncycles and on both occasions Shane was excellent. Highly recommend!”

Helpful Report

(Australia) - Posted 10 months ago

“The e-bike arrived very well packaged and the installation instructions were good. The diagrams could be a bit larger! The bike is very well made and all components look to be of high quality. I think that the use of Shop to provide delivery information could be revisited. The app, once installed, opens loads of irrelevant advertising which is not wanted nor useful. A simpler dedicated system like Team Global Express is more useful.”

Helpful Report

(Australia) - Posted 10 months ago

“I have bought C5 and T3S from Leon Cycles. Shane and team did great. Happy with their service and NCM bikes so far. Definitely would recommend to family and friends.”

Helpful Report

(Australia) - Posted 10 months ago

Thanks so much for reviews! We're glad to hear you're happy with your NCM C5 and NCM T3S—and that Shane and the team took great care of you. Enjoy the ride, and thanks for recommending us!

Posted 10 months ago

“Excellent service, excellent bike.”

Helpful Report

(Australia) - Posted 10 months ago

Leon Cycle Australia and New Zealand is rated 4.5 based on 1,031 reviews