Leon Cycle Australia and New Zealand Reviews

Name: Leon Cycle Australia and New Zealand
Rating: 4.47

4.5 Rating 1,122 Reviews

87 %

of reviewers recommend Leon Cycle Australia and New Zealand

4.5

Based on 1,122 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

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Leon Cycle Australia and New Zealand 5 star review on 22nd August 2026

124

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Works just as advertised and does its job without issue.”

Leon Cycle Australia and New Zealand 5 star review on 8th April 2026

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Posted 6 months ago

“All. Parts arrived safe and sound and work as you would expect.”

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Posted 6 months ago

“Great service. Ordered bikes over the phone with no hassle, answered all my questions easily. Had the bikes in, built, tested ready to go within a couple of days. Easy to collect and was helped putting them in the car.”

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Posted 6 months ago

“Very professional outfit - Shane was most helpful when I had a small amount of damage in the courier delivery process”

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Posted 6 months ago

“Have made numerous purchases with Leoncycles & they have been very accommodating & well priced.”

Leon Cycle Australia and New Zealand 5 star review on 2nd April 2026

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Posted 6 months ago

“Love this bike so much, had to buy a second one”

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Posted 7 months ago

“Prompt to deal with via email in answering my queries. Bike arrived within a week to Sunshine coast from date of purchase. A Pleasure to deal with.”

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Posted 7 months ago

“Easy online purchase and fast reply to communication. Pleasure to deal with.”

Leon Cycle Australia and New Zealand 5 star review on 30th March 2026

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Posted 7 months ago

“Leon Cycle has consistently provided excellent service as well as prompt responses and advice on any issues arising. I have found the NCM bikes to be great value and reliable, particularly the Milano Plus range.”

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Posted 7 months ago

“Ordered the light on the left to replace the light on the right. Oops! Leon offered a refund without question. Winning.”

Leon Cycle Australia and New Zealand 5 star review on 25th March 2026

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Posted 7 months ago

“Very good costumer service, and the products are good too.”

Leon Cycle Australia and New Zealand 5 star review on 23rd March 2026

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Posted 7 months ago

“Servlice was good, had a number of interactions with staff concerning my online order. They were prompt and helpful as it was a tricky address to have the bike delivered to. Then a minor part was damaged and they promptly sent a replacement. Though it hasn't arrived yet.”

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Posted 7 months ago

“Very easy to deal with and delivery was only a few days.”

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Posted 7 months ago

“Accomodating staff, a great range of products and a speedy delivery = A very happy returning customer who through ‘word of mouth’ promotes the business due to a positive experience.”

Leon Cycle Australia and New Zealand 5 star review on 20th March 2026

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Posted 7 months ago

“Great Tyres, perfect replacement for my NCM Miami:)”

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Posted 7 months ago

“Respectful”

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Posted 7 months ago

“On time and correct”

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Posted 7 months ago

“Had reason to call Leon cycles with a couple of questions and they were very helpful and great to deal with even post purchase.”

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Posted 7 months ago

“Easy to navigate their site, ordered kick stand and delivered quickly. Husband fitted with minimal effort.”

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Posted 7 months ago

“Spare parts service was on the ball when I rang them and once ordered parts were sent to me in Adelaide ASAP”

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Posted 7 months ago

Leon Cycle Australia and New Zealand is rated 4.5 based on 1,122 reviews