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Leon Cycle Australia and New Zealand Reviews

4.5 Rating 961 Reviews

86 %

of reviewers recommend Leon Cycle Australia and New Zealand

Company Reviews

Product Reviews

4.5

Based on 961 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

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Leon Cycle Australia and New Zealand 5 star review on 14th October 2025

Leon Cycle Australia and New Zealand 5 star review on 25th July 2025

Leon Cycle Australia and New Zealand 5 star review on 25th July 2025

Leon Cycle Australia and New Zealand 5 star review on 25th July 2025

Leon Cycle Australia and New Zealand 5 star review on 14th January 2025

Leon Cycle Australia and New Zealand 5 star review on 12th November 2024

Leon Cycle Australia and New Zealand 5 star review on 22nd October 2024

Harold Hoepfner

111

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and great delivery time…A1”

Helpful Report

(Australia) - Posted 7 months ago

“Good customer service and good solving the problem”

Helpful Report

(Australia) - Posted 8 months ago

“I would like to express my gratitude to all the wonderful staff at Leon Cycles for the support they have provided me from sales to resolving any issues I faced with my beautiful NCM Aspen without any hassles or interrogation,simply finding quick solution to resolve and leave an above and beyond impression. Overall my NCM Aspen has been reliable and still going strong as I look forward to purchasing another NCM ebike Afterall the build quality,design and reliability and not to forget the unbeatable prices these good people offer, I'm sticking with NCM for life 🌟 Thankyou so much for looking after me 🏆 Regards Vulcan 🎧”

Helpful Report

(Australia) - Posted 8 months ago

“Great friendly service, Great e bike!”

Helpful Report

(Australia) - Posted 8 months ago

“I was looking for a carrier and light set for my use Moscow ebike and found Leoncycle on line. I had gone to a number of bike shops looking for these item but they couldn't supply. Once I ordered a set from Leoncycle the light supplied was not correct for my bike model. I contacted Leoncycle about the wrong item and they sent the correct one with no questions asked. I'm happy I have these items fitted now and out enjoying my ebike.”

Helpful Report

(Australia) - Posted 8 months ago

“Asaaaaaaaa”

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(Australia) - Posted 8 months ago

“Very quick delivery well made and perfect fit”

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(Australia) - Posted 8 months ago

“I ordered a small part ,thumb accelerator trigger that was delivered to pickup collection place as informed very good service thank you.”

Helpful Report

(Australia) - Posted 8 months ago

“very good service good product”

Helpful Report

(Australia) - Posted 8 months ago

“Thanks for all the help and advice over the phone I got the right part. These guys know their stuff and were very easy to deal with”

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(Australia) - Posted 8 months ago

“Great people to deal with.”

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(Australia) - Posted 8 months ago

“Ordered My ET.Cycle T720 Fat Trekking Step-thru E-Bike on the Saturday bike arrived Wednesday afternoon and that was after sitting in the warehouse for 24hrs. Grate service and I'm very pleased with my bike Thank you very much Team Leon NZ Auckland. Tim”

Helpful Report

Posted 8 months ago

“Great bikes, great service and a stunning team. Thanks guys!”

Helpful Report

(Australia) - Posted 9 months ago

“Easy to put together and wonderful to ride! First ride was a 10klm round trip by the lake - the leoncycle handled the inclines beautifully. At all times I felt in complete control with the bike giving me an "assist" rather than taking over. Highly recommend.”

Leon Cycle Australia and New Zealand 5 star review on 14th January 2025

Helpful Report

(Australia) - Posted 9 months ago

“Great service easy to deal with very prompt.”

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(Australia) - Posted 9 months ago

“As usual customer service and supply was outstanding. Parts arrived in a timely manner and well packaged. Thanks guys”

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(Australia) - Posted 9 months ago

“Had my bike in there recently for repairs, the them were great addressed and the faults quickly without any issues. Thank you for your great service”

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(Australia) - Posted 9 months ago

“great bike great service what more can I say, cheers.”

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(Australia) - Posted 9 months ago

“NCM bikes have quickly become a standout choice at Cairns Electric Bikes, thanks to their perfect balance of performance, reliability, and affordability. Their powerful 48V motors, like the one in the T3S model, handle Cairns’ hilly terrain with ease, making them a hit with commuters and weekend riders alike. With quality components like Schwalbe tyres, Shimano gearing, and reliable disc brakes, NCM bikes offer a smooth, durable, and comfortable ride. Their thoughtful designs cater to a wide range of riders, blending practicality with modern style. We’re proud to stock NCM bikes and recommend them to our customers for their exceptional value and dependability. They’re a true leader in the electric bike market, and we look forward to strengthening our partnership with this impressive brand.”

Helpful Report

(Australia) - Posted 10 months ago

“It is always a good experience ordering equipment from Leon Cycle”

Helpful Report

(Australia) - Posted 10 months ago

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Leon Cycle Australia and New Zealand is rated 4.5 based on 961 reviews