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Leon Cycle Australia and New Zealand Reviews

4.5 Rating 1,031 Reviews

86 %

of reviewers recommend Leon Cycle Australia and New Zealand

Company Reviews

Product Reviews

4.5

Based on 1,031 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

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Leon Cycle Australia and New Zealand 5 star review on 30th January 2026

Michael Woodbury

Leon Cycle Australia and New Zealand 5 star review on 20th December 2025

Nicholas Cordini

Leon Cycle Australia and New Zealand 5 star review on 1st December 2025

Leon Cycle Australia and New Zealand 5 star review on 1st December 2025

Leon Cycle Australia and New Zealand 5 star review on 25th July 2025

Leon Cycle Australia and New Zealand 5 star review on 25th July 2025

Leon Cycle Australia and New Zealand 5 star review on 25th July 2025

114

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. Needed to get a battery for my Ebike in a hurry and they could not have been more helpful Highly recommend”

Helpful Report

(Australia) - Posted 10 months ago

“Part ordered was the one delivered. Great service”

Helpful Report

(Australia) - Posted 11 months ago

“Parts arrived on time and at a reasonable price!”

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(Australia) - Posted 11 months ago

“Always helpful, had the part I needed, and delivery was timely.”

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(Australia) - Posted 11 months ago

“Needed some new keys which weren't in stock. They emailed me when they arrived and went and picked them up. A great team and very helpful.”

Helpful Report

(Australia) - Posted 11 months ago

“My bike's charger went on the blink recently so I sent in my daughter with both the charger and battery to make sure that it wasn't the battery causing problems, and they were able to confirm that it was only the charger needing replacement.”

Helpful Report

(Australia) - Posted 11 months ago

“The spokes for my bike were exact replacements and fitted perfectly.”

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(Australia) - Posted 11 months ago

“Perfect. Fast shipping. Great communication. Very happy.”

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(Australia) - Posted 11 months ago

“My Miami cruiser I purchased is a fantastic e-bike. I’d definitely buy another one from this company, which I will be in the future. The after care help I got from Shane from Leon cycles was great. As I wanted to up grade my wheels to customise our cycle tracks in Tasmania. Thank you Shane and your team.”

Helpful Report

(Australia) - Posted 11 months ago

“I needed a new BMS for my moscow. Shane went out of his way to help. I was pleased as I live in the UK and he is in Melbourne. Great service mate.”

Helpful Report

(Australia) - Posted 11 months ago

“An alluring showroom with attentive non sales based staff who are riders themselves. And the bikes we've bought have been everything we wanted.”

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(Australia) - Posted 1 year ago

“I'm really happy with this bike .I'm not super fit but I've done 60km in 1 week I'm stoked”

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Posted 1 year ago

“A1 service and advice in person and on the phone.”

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(Australia) - Posted 1 year ago

“Great service and great delivery time…A1”

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(Australia) - Posted 1 year ago

“Good customer service and good solving the problem”

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(Australia) - Posted 1 year ago

“I would like to express my gratitude to all the wonderful staff at Leon Cycles for the support they have provided me from sales to resolving any issues I faced with my beautiful NCM Aspen without any hassles or interrogation,simply finding quick solution to resolve and leave an above and beyond impression. Overall my NCM Aspen has been reliable and still going strong as I look forward to purchasing another NCM ebike Afterall the build quality,design and reliability and not to forget the unbeatable prices these good people offer, I'm sticking with NCM for life 🌟 Thankyou so much for looking after me 🏆 Regards Vulcan 🎧”

Helpful Report

(Australia) - Posted 1 year ago

“Great friendly service, Great e bike!”

Helpful Report

(Australia) - Posted 1 year ago

“I was looking for a carrier and light set for my use Moscow ebike and found Leoncycle on line. I had gone to a number of bike shops looking for these item but they couldn't supply. Once I ordered a set from Leoncycle the light supplied was not correct for my bike model. I contacted Leoncycle about the wrong item and they sent the correct one with no questions asked. I'm happy I have these items fitted now and out enjoying my ebike.”

Helpful Report

(Australia) - Posted 1 year ago

“Asaaaaaaaa”

Helpful Report

(Australia) - Posted 1 year ago

“Very quick delivery well made and perfect fit”

Helpful Report

(Australia) - Posted 1 year ago

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Leon Cycle Australia and New Zealand is rated 4.5 based on 1,031 reviews