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Leon Cycle Australia and New Zealand Reviews

4.5 Rating 948 Reviews
86 %
of reviewers recommend Leon Cycle Australia and New Zealand
4.5
Based on 948 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Leon Cycle Australia and New Zealand Reviews

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

Write Your review

Leon Cycle Australia and New Zealand 5 star review on 25th July 2025
Janelle Gamble
Leon Cycle Australia and New Zealand 5 star review on 25th July 2025
Janelle Gamble
Leon Cycle Australia and New Zealand 5 star review on 25th July 2025
Janelle Gamble
Leon Cycle Australia and New Zealand 5 star review on 14th January 2025
Monique Cardon
Leon Cycle Australia and New Zealand 5 star review on 12th November 2024
Peter Mihalec
Leon Cycle Australia and New Zealand 5 star review on 22nd October 2024
Harold Hoepfner
Leon Cycle Australia and New Zealand 5 star review on 22nd October 2024
Harold Hoepfner
110
Anonymous
Anonymous  // 01/01/2019
The boys at the laverton store are so helpful best customer service ever they showed me everything about the bike
Helpful Report
Posted 1 year ago
The Moscow Plus was delivered door to door in a v good time/frame and was so straightforward to put together (do make sure ALL the ALLEN nuts are tight at the handle-bar.) Really like how comfortable this bike is to ride, how the tyres hug all types of terrain and how the remarkable motor helps you up all the inclines. An E bike really gives you more cardio bc you just use it more often and cycle further than before. Thanks heaps LEON .
Leon Cycle Australia and New Zealand 5 star review on 3rd April 2024 Leon Cycle Australia and New Zealand 5 star review on 3rd April 2024
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Posted 1 year ago
Great customer service, can’t beat it👌👌
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Posted 1 year ago
Leon cycles have always address my problems with my ebike by email or by phone
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Posted 1 year ago
Efficient
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Posted 1 year ago
Very helpful answered all my questions fast delivery
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Posted 1 year ago
Ordering and payment was secure and seamless. Article was delivered promptly within 2 days of ordering and packaging appropriate. We purchased a replacement charger for our electric NCM bike as original charger had been lost. We were impressed with reliable prompt service.
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Posted 1 year ago
Very easy to deal with
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Posted 1 year ago
Very prompt service and very happy with our new folding bikes.
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Posted 1 year ago
Great service and a good product
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Posted 1 year ago
Excellent service! The person on the end of the whatsapp chat helped my find the right part, sent me links on how to install them and was funny along the way. My Moscow Plus is humming again! Thanks.
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Posted 1 year ago
The service was absolutely excellent, it can’t be better than that.
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Posted 1 year ago
Bike was well packed. No instruction manual but one phone call and all was sorted.
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Posted 1 year ago
Very good customer support. I was helped with the items I wanted to buy and it arrived quite soon. Thank you!
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Posted 1 year ago
My first e-bike at 62 years of age. It's fantastic! Good price for great fun.
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Posted 1 year ago
Very helpful. Great advice. My battery arrived quickly after I ordered it. Shane was great support when I called and asked for advice.
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Posted 1 year ago
Learning use my legs again after hit by car, they fast tracked my order no extra fee, few businesses actually care like Leone these days. Thank you Leone cycles
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Posted 1 year ago
Fantastic service. Helped me diagnose the issue and supplied the part of holding battery. Well done.
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Posted 1 year ago
The website is user friendly the purchasing process is seamless and it arrived very quickly very happy.
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Posted 1 year ago
I’m very satisfied.
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Posted 1 year ago
Leon Cycle Australia and New Zealand is rated 4.5 based on 948 reviews