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Leon Cycle Australia and New Zealand Reviews

4.5 Rating 1,063 Reviews
86 %
of reviewers recommend Leon Cycle Australia and New Zealand
4.5
Based on 1,063 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 76%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Leon Cycle Australia and New Zealand Reviews

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

Write Your review

Anonymous
Anonymous  // 01/01/2019
Very professional and very helpful
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Posted 11 months ago
Great service and very helpful staff. Awesome knowledge
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Posted 11 months ago
Great customer service. The best I ever had.
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Posted 11 months ago
I have purchased two bikes from Leoncycles and on both occasions Shane was excellent. Highly recommend!
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(Australia) - Posted 11 months ago
The e-bike arrived very well packaged and the installation instructions were good. The diagrams could be a bit larger! The bike is very well made and all components look to be of high quality. I think that the use of Shop to provide delivery information could be revisited. The app, once installed, opens loads of irrelevant advertising which is not wanted nor useful. A simpler dedicated system like Team Global Express is more useful.
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(Australia) - Posted 1 year ago
I have bought C5 and T3S from Leon Cycles. Shane and team did great. Happy with their service and NCM bikes so far. Definitely would recommend to family and friends.
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(Australia) - Posted 1 year ago
Thanks so much for reviews! We're glad to hear you're happy with your NCM C5 and NCM T3S—and that Shane and the team took great care of you. Enjoy the ride, and thanks for recommending us!
Posted 11 months ago
Excellent service, excellent bike.
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(Australia) - Posted 1 year ago
Great service. Needed to get a battery for my Ebike in a hurry and they could not have been more helpful Highly recommend
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(Australia) - Posted 1 year ago
Part ordered was the one delivered. Great service
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(Australia) - Posted 1 year ago
Parts arrived on time and at a reasonable price!
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(Australia) - Posted 1 year ago
Always helpful, had the part I needed, and delivery was timely.
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(Australia) - Posted 1 year ago
Needed some new keys which weren't in stock. They emailed me when they arrived and went and picked them up. A great team and very helpful.
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(Australia) - Posted 1 year ago
My bike's charger went on the blink recently so I sent in my daughter with both the charger and battery to make sure that it wasn't the battery causing problems, and they were able to confirm that it was only the charger needing replacement.
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(Australia) - Posted 1 year ago
The spokes for my bike were exact replacements and fitted perfectly.
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(Australia) - Posted 1 year ago
Perfect. Fast shipping. Great communication. Very happy.
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(Australia) - Posted 1 year ago
My Miami cruiser I purchased is a fantastic e-bike. I’d definitely buy another one from this company, which I will be in the future. The after care help I got from Shane from Leon cycles was great. As I wanted to up grade my wheels to customise our cycle tracks in Tasmania. Thank you Shane and your team.
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(Australia) - Posted 1 year ago
I needed a new BMS for my moscow. Shane went out of his way to help. I was pleased as I live in the UK and he is in Melbourne. Great service mate.
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(Australia) - Posted 1 year ago
An alluring showroom with attentive non sales based staff who are riders themselves. And the bikes we've bought have been everything we wanted.
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(Australia) - Posted 1 year ago
I'm really happy with this bike .I'm not super fit but I've done 60km in 1 week I'm stoked
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Posted 1 year ago
A1 service and advice in person and on the phone.
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(Australia) - Posted 1 year ago
Leon Cycle Australia and New Zealand is rated 4.5 based on 1,063 reviews