Leon Cycle Australia and New Zealand Reviews

Name: Leon Cycle Australia and New Zealand
Rating: 4.47

4.5 Rating 1,122 Reviews

87 %

of reviewers recommend Leon Cycle Australia and New Zealand

4.5

Based on 1,122 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

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Leon Cycle Australia and New Zealand 5 star review on 22nd August 2026

124

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The team a service are absolutely fantastic here.”

Helpful Report

Posted 11 months ago

“Awesome and prompt reply to my issue re the. Correct front light for my NCM Milano Plus. I have connected it and it works beautifully. Thankyou.”

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Posted 11 months ago

“Shane provided excellent service. Advised me what I had to check to get the correct part and how to fit it. Fast delivery. Easy to deal with.”

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Posted 11 months ago

“Prompt service and delivery of products. Easy to deal with and really helpful.”

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Posted 11 months ago

“Shane at Leon cycle was exceptionally helpful and found the controller on my Moscow plus needed replacing. My new part is working perfectly. Thanks Shane.”

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Posted 11 months ago

“Nothing is too much trouble for Leon Cycles and they have all the parts I’ll ever need for my NCM bike”

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Posted 11 months ago

“I spoke to a very nice man when I rang for help. Did I need a new battery or just a battery part. I was able to buy the part. When I asked for a recommend where to take the battery I was assured I could do it myself. This gentleman was clear to understand and didn't question my ability to achieve this. It was as easy as he stated. I was so grateful. I had visited local bike shop and they wouldn't help me. It had made me feel I would blow myself up. The part arrived days later. Thank you Leon cycles”

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Posted 11 months ago

“Light works a treat.”

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Posted 11 months ago

“Friendly staff, really nice people, affordable price and good quality”

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Posted 1 year ago

“Leon Cycle is very reliable. I ordered a battery and a key barrel — delivery was fast, well-packed, and the team was super helpful. Highly recommend!”

Leon Cycle Australia and New Zealand 5 star review on 14th October 2025

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Posted 1 year ago

“The staff at Leon were very helpful and informative. And while all NCM BIKES are well made and represent great value, the T7s I finally selected suits my needs perfectly. I,m enjoying it. Thank you Malcolm Guy”

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Posted 1 year ago

“I bought the NCM M3, Best part was the flat rate delivery fee! Cost $1999 for the bike and it performs amazingly, Have had it for 2-3 weeks now and not had any problems whatsoever so ever. I definitely recommend this e-mtb for your first electric bike! The only downside is I ordered the white version and i got a call and got told i could only get the black one! Very disappointing.”

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Posted 1 year ago

“Fast and efficient service and great comms from the purchasing department.”

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Posted 1 year ago

“Thanks for your fast response the new part is working great very happy thank you again”

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Posted 1 year ago

“very happy with sales shane”

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Posted 1 year ago

“The Moscow has been great and the service from the Malaga Perth guys has been terrefic.”

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Posted 1 year ago

“Worked fine”

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Posted 1 year ago

“I had a few small issues with my NCM7 with the battery but the staff has been so helpful each time going far beyond there means to help”

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Posted 1 year ago

“I needed a part for my NCM MILANO PLUS. Not to be found in Europe. Contacted Leon Cycle Australia. Actually, Leon Cycle Australia does not ship to Europe, but employee Shane helped me perfectly and came up with a way to ship anyway. part has now arrived and I am very happy with it. Shane, thank you so much for your effort and cooperation!!!”

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Posted 1 year ago

“Quick response.”

Leon Cycle Australia and New Zealand 5 star review on 25th August 2025

Helpful Report

Posted 1 year ago

Leon Cycle Australia and New Zealand is rated 4.5 based on 1,122 reviews