Leon Cycle Australia and New Zealand Reviews

Name: Leon Cycle Australia and New Zealand
Rating: 4.46

4.5 Rating 961 Reviews

86 %

of reviewers recommend Leon Cycle Australia and New Zealand

4.5

Based on 961 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

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Leon Cycle Australia and New Zealand 5 star review on 14th October 2025

Anonymous

Leon Cycle Australia and New Zealand 5 star review on 25th July 2025

Janelle Gamble

Leon Cycle Australia and New Zealand 5 star review on 14th January 2025

Monique Cardon

Leon Cycle Australia and New Zealand 5 star review on 12th November 2024

Peter Mihalec

Leon Cycle Australia and New Zealand 5 star review on 22nd October 2024

Harold Hoepfner

111

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Both bikes received promptly (Nth NSW). Assembly went smoothly bikes look well built. Certainly look the goods but yet to ride (wet weather).”

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Posted 1 year ago

“This was so simple product has it was easily put together by myself instead of taking it to a professional.”

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Posted 1 year ago

“The online customer service is excellent. The guides me to get the right rebuke parts and provides details instructions about how to install. This save me $100+. Thanks to the excellent on line service.”

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Posted 1 year ago

“Have a NCM London Bike. Great for its purpose. Would be better if It had a hand throttle as well as pedalling”

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Posted 1 year ago

“Never ordered from this company before I needed a new ebike battery Simple website Good tracking communication Quick delivery Alton’s simple and easy self service”

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Posted 1 year ago

“I initially purchased an e-bike which had a fault with the pedal assist after I had first assembled it . The staff at Leon Cycles were sympathetic to my concerns and offered a complete new bike . I was very happy with the positive attitude and assistance given to me throughout my purchase and the new bike is exactly what I wanted at a good competitive price .”

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Posted 1 year ago

“Delivery was quick and tuned up in great condition thanks”

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Posted 1 year ago

“Very happy with my purchase. Delivered fairly quickly, one bike came in 7 days of ordering and second bike came a few days later. Easy for 2 to put together. Rides great.”

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Posted 1 year ago

“I wanted an electric bike to assist with my fitness. Lots of years ago I purchased a normal bike to do this, but I live in a country area of hills slopes and strong winds,and not much flat ground.So this bike lived in the garage with flat tyres for many years.I loved bike riding when I was in my younger years. After visiting several bike shops, test riding bikes. I then chose the Moscow Plus as my bike, the staff at Leon were very helpful making the purchase easy. I can't believe how easy the bike is to ride I have the bike set for low assist to still get a workout hills slopes and head wind is not a major problem now making bike riding enjoyable again and with the kms I've done the battery has still got alot of charge.”

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Posted 1 year ago

“Great service! Patrick was great to deal with”

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Posted 1 year ago

“The boys at the laverton store are so helpful best customer service ever they showed me everything about the bike”

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Posted 1 year ago

“The Moscow Plus was delivered door to door in a v good time/frame and was so straightforward to put together (do make sure ALL the ALLEN nuts are tight at the handle-bar.) Really like how comfortable this bike is to ride, how the tyres hug all types of terrain and how the remarkable motor helps you up all the inclines. An E bike really gives you more cardio bc you just use it more often and cycle further than before. Thanks heaps LEON .”

Leon Cycle Australia and New Zealand 5 star review on 3rd April 2024

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Posted 1 year ago

“Great customer service, can’t beat it👌👌”

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Posted 1 year ago

“Leon cycles have always address my problems with my ebike by email or by phone”

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Posted 1 year ago

“Efficient”

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Posted 1 year ago

“Very helpful answered all my questions fast delivery”

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Posted 1 year ago

“Ordering and payment was secure and seamless. Article was delivered promptly within 2 days of ordering and packaging appropriate. We purchased a replacement charger for our electric NCM bike as original charger had been lost. We were impressed with reliable prompt service.”

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Posted 1 year ago

“Very easy to deal with”

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Posted 1 year ago

“Very prompt service and very happy with our new folding bikes.”

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Posted 1 year ago

“Great service and a good product”

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Posted 1 year ago

Leon Cycle Australia and New Zealand is rated 4.5 based on 961 reviews