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Leon Cycle Australia and New Zealand Reviews

4.5 Rating 961 Reviews
86 %
of reviewers recommend Leon Cycle Australia and New Zealand
4.5
Based on 961 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Leon Cycle Australia and New Zealand Reviews

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

Write Your review

Anonymous
Anonymous  // 01/01/2019
Excellent service! The person on the end of the whatsapp chat helped my find the right part, sent me links on how to install them and was funny along the way. My Moscow Plus is humming again! Thanks.
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Posted 1 year ago
The service was absolutely excellent, it can’t be better than that.
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Posted 1 year ago
Bike was well packed. No instruction manual but one phone call and all was sorted.
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Posted 1 year ago
Very good customer support. I was helped with the items I wanted to buy and it arrived quite soon. Thank you!
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Posted 1 year ago
My first e-bike at 62 years of age. It's fantastic! Good price for great fun.
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Posted 1 year ago
Very helpful. Great advice. My battery arrived quickly after I ordered it. Shane was great support when I called and asked for advice.
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Posted 1 year ago
Learning use my legs again after hit by car, they fast tracked my order no extra fee, few businesses actually care like Leone these days. Thank you Leone cycles
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Posted 1 year ago
Fantastic service. Helped me diagnose the issue and supplied the part of holding battery. Well done.
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Posted 1 year ago
The website is user friendly the purchasing process is seamless and it arrived very quickly very happy.
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Posted 1 year ago
I’m very satisfied.
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Posted 1 year ago
Excellent service, great bike.
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Posted 1 year ago
Easy site to navigate, part ordered arrived in 2 days, very happy with my experiencewith this purchase.
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Posted 1 year ago
Great company to deal with. Only a phone call away , very helpful and obliging.
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Posted 1 year ago
The service was quick and efficient. easy to deal with this company. My delivery was quick and very prompt.
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Posted 1 year ago
Very easy to deal with and the bike for the money seems to be of good build quality in comparison to other bikes we looked at in this price range, very happy.
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Posted 1 year ago
The bike arrived very quickly. Everything was easy.
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Posted 1 year ago
Quick response to questions, fast and cheap delivery overall one of the easiest companies i have dealt with
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Posted 1 year ago
I installed the off road thumb trigger kit to my NCM Prague. It came with very clear instruction in the box however the passcode in the instructions said enter code 8018. I eventually read the instructions on line. It said use code 8088. Finally I was able to get in and set it up correctly. I accept it was my own fault. If all else fails read the instructions. ( but which one?) I purchased the kit because I had two knee replacements. It allows me to get back from my ride if I go beyond my capability. I can not be happier with my purchase. The trigger gives very controlled acceleration to around 30km/h without the need to peddle if required. Its great to be mobile again. Thanks Leon Cycles. Service and delivery times were excellent.
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Posted 1 year ago
Quick delivery considerating so close to Christmas
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Posted 1 year ago
Good price, good communication, prompt postage and the item was as per described
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Posted 1 year ago
Leon Cycle Australia and New Zealand is rated 4.5 based on 961 reviews