Leon Cycle Australia and New Zealand Reviews

Name: Leon Cycle Australia and New Zealand
Rating: 4.45

4.5 Rating 1,031 Reviews

86 %

of reviewers recommend Leon Cycle Australia and New Zealand

4.5

Based on 1,031 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

Write Your review

Tell us how Leon Cycle Australia and New Zealand made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Leon Cycle Australia and New Zealand 5 star review on 30th January 2026

114

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Leon Cycles are very pleasant to deal with and they have a wealth of knowledge & advice.”

Helpful Report

Posted 3 months ago

“Excellent customer service, quick and friendly response. I purchased e-bike battery by mistake. I got refunded without question asked.”

Helpful Report

Posted 3 months ago

“Hydraulic brake assembly turned on time at home delivery. The assembly is pre-charged with fluid so the complete change out took less than 5 minutes with 2 Allen Keys and then good to go.”

Leon Cycle Australia and New Zealand 5 star review on 21st November 2025

Helpful Report

Posted 3 months ago

“Shane was amazing: friendly and knowledgable. The delivery was faster than expected.”

Helpful Report

Posted 3 months ago

“The team a service are absolutely fantastic here.”

Helpful Report

Posted 3 months ago

“Awesome and prompt reply to my issue re the. Correct front light for my NCM Milano Plus. I have connected it and it works beautifully. Thankyou.”

Helpful Report

Posted 3 months ago

“Shane provided excellent service. Advised me what I had to check to get the correct part and how to fit it. Fast delivery. Easy to deal with.”

Helpful Report

Posted 3 months ago

“Prompt service and delivery of products. Easy to deal with and really helpful.”

Helpful Report

Posted 3 months ago

“Shane at Leon cycle was exceptionally helpful and found the controller on my Moscow plus needed replacing. My new part is working perfectly. Thanks Shane.”

Helpful Report

Posted 4 months ago

“Nothing is too much trouble for Leon Cycles and they have all the parts I’ll ever need for my NCM bike”

Helpful Report

Posted 4 months ago

“I spoke to a very nice man when I rang for help. Did I need a new battery or just a battery part. I was able to buy the part. When I asked for a recommend where to take the battery I was assured I could do it myself. This gentleman was clear to understand and didn't question my ability to achieve this. It was as easy as he stated. I was so grateful. I had visited local bike shop and they wouldn't help me. It had made me feel I would blow myself up. The part arrived days later. Thank you Leon cycles”

Helpful Report

Posted 4 months ago

“Light works a treat.”

Helpful Report

Posted 4 months ago

“Friendly staff, really nice people, affordable price and good quality”

Helpful Report

Posted 4 months ago

“Leon Cycle is very reliable. I ordered a battery and a key barrel — delivery was fast, well-packed, and the team was super helpful. Highly recommend!”

Leon Cycle Australia and New Zealand 5 star review on 14th October 2025

Helpful Report

Posted 4 months ago

“The staff at Leon were very helpful and informative. And while all NCM BIKES are well made and represent great value, the T7s I finally selected suits my needs perfectly. I,m enjoying it. Thank you Malcolm Guy”

Helpful Report

Posted 5 months ago

“I bought the NCM M3, Best part was the flat rate delivery fee! Cost $1999 for the bike and it performs amazingly, Have had it for 2-3 weeks now and not had any problems whatsoever so ever. I definitely recommend this e-mtb for your first electric bike! The only downside is I ordered the white version and i got a call and got told i could only get the black one! Very disappointing.”

Helpful Report

Posted 5 months ago

“Fast and efficient service and great comms from the purchasing department.”

Helpful Report

Posted 5 months ago

“Thanks for your fast response the new part is working great very happy thank you again”

Helpful Report

Posted 5 months ago

“very happy with sales shane”

Helpful Report

Posted 5 months ago

“The Moscow has been great and the service from the Malaga Perth guys has been terrefic.”

Helpful Report

Posted 5 months ago

Leon Cycle Australia and New Zealand is rated 4.5 based on 1,031 reviews