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Leon Cycle Australia and New Zealand Reviews

4.5 Rating 801 Reviews

87 %

of reviewers recommend Leon Cycle Australia and New Zealand

Company Reviews

Product Reviews

4.5

Based on 801 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

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Leon Cycle Australia and New Zealand 5 star review on 17th May 2024

Leon Cycle Australia and New Zealand 5 star review on 17th May 2024

Leon Cycle Australia and New Zealand 5 star review on 3rd April 2024

Leon Cycle Australia and New Zealand 5 star review on 3rd April 2024

Leon Cycle Australia and New Zealand 5 star review on 6th February 2024

Leon Cycle Australia and New Zealand 5 star review on 20th September 2023

Leon Cycle Australia and New Zealand 5 star review on 21st July 2023

101

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service”

Posted 1 year ago

“The product is working as advertised.”

Posted 1 year ago

“The staff were very respectful and help out with my warrantee problem at no cost me and provided information where I could have the repairs completed and still hold my warrantee. Very Best regards Mozz”

Posted 1 year ago

“The bike ok I have purchased a throttle for my ncm Moscow plus twice you keep giving my money back why timothyfrankmcgarry@gmail.com”

Posted 1 year ago

“NCM make great bikes and they will get you one.”

Posted 1 year ago

“Very helpful and great support”

Posted 2 years ago

“The Leon Cycle people are great! Attentive and helpful. I bought a Moscow M3 (not a fashionable label atm!), it’s great, does everything I want it to do, it’s a great bike for cross country use, being a hard tail, I’ll fit a spring seat post though. One thing, I was surprised to see the Instagram advertisement that any Leon E-bike purchase now comes with $444 worth of accessories and free delivery! I just missed out on this special, so although the bike is great, there is some feeling of missing out! Oh well!!”

Posted 2 years ago

“Quick efficient sale, on my way from one job to another, got all the information I needed and was out the door.”

Posted 2 years ago

“Good to deal with helpful and friendly staff, just a bit hard to get on to anyone tabards Robert”

Posted 2 years ago

“Don't like: * black heat-absorbing battery cutting lifespan unnecessarily. Don't park your bike in the Australian sun or paint it white! * Black rear mudguard would be better off having a white tail end to be reflective and add to safety (like is the rule in The Netherlands) Do like: * easy, comfortable, reliable, good range, useful "assist level" settings. It really encourages me to cycle”

Posted 2 years ago

“Packaging was excellent and Delivery was early.”

Posted 2 years ago

“Not too bad, but it different with previous version”

Posted 2 years ago

“Et-cycle f720 Delivery was fast. Front sprocket was bent, sent in a complaint and recieved a new part and sprocket removal tool quick smart delivered free of charge. Great service would reccomend!”

Posted 2 years ago

“It was easy and the manager was awesome to get me a good package. 4 stars because the gears were not aligned correctly and I had to get it serviced elsewhere”

Posted 2 years ago

“Have just received my NCM Milano Plus. Was easy to assemble. Great to ride. Quality at a reasonable price. Some hiccups in the delivery process. No tracking from pickup in Melbourne. Some days in limbo caused me anxiety. Eventually tracking started. I didn't know if bike was in Victoria or WA. Then bingo tracking showed in Perth and loaded for delivery. I realize between covid and heavy workloads freight delays can happen but proper tracking from pickup at Leon would have saved me much anxiety. Heavy duty box was split open but no damage. I am enjoying this great bike.”

Posted 2 years ago

“I installed the DAS offroad kit and is not performing as I had expected. The throttle gives some drive without pedaling but the assistance drop of around 25km/h, no improvement on standard. As there were no install instructions so unsure if I missed something. I would appreciate someone to contact me to discuss. Cheers Adam. 0411155198.”

Posted 2 years ago

“Easy to deal with, great bike, but delivery bit slow and tracking does not work had to make phone calls to track, otherwise very happy.”

Posted 2 years ago

“Smooth transaction and delivery”

Posted 2 years ago

“Slight problem with Battery but Leon Cycles help with a replacement and off n riding”

Posted 2 years ago

“Bike was ordered and delivered with no fuss. The bike was easy to put together however the gears need a lot of adjustment. Not a bike technician so was a little frustrating and still don't have it right.”

Posted 2 years ago

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Leon Cycle Australia and New Zealand is rated 4.5 based on 801 reviews