Leon Cycle Australia and New Zealand Reviews

Name: Leon Cycle Australia and New Zealand
Rating: 4.45

4.5 Rating 948 Reviews

86 %

of reviewers recommend Leon Cycle Australia and New Zealand

4.5

Based on 948 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

Write Your review

Tell us how Leon Cycle Australia and New Zealand made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Leon Cycle Australia and New Zealand 5 star review on 25th August 2025

Anonymous

Leon Cycle Australia and New Zealand 5 star review on 25th July 2025

Janelle Gamble

Leon Cycle Australia and New Zealand 5 star review on 14th January 2025

Monique Cardon

Leon Cycle Australia and New Zealand 5 star review on 12th November 2024

Peter Mihalec

Leon Cycle Australia and New Zealand 5 star review on 22nd October 2024

Harold Hoepfner

111

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A little different is the store at Laverton. Not sure if they want to sell direct or push you to a distributor Other than that very Good service from Shane”

Helpful Report

Posted 1 year ago

“Leon cycles is a trustworthy company in our experience”

Helpful Report

Posted 1 year ago

“I already did, thank you. Look back at the correspondence...”

Helpful Report

Posted 1 year ago

“Great service from the fellow I spoke with on the phone… postage method could have been a little better”

Helpful Report

Posted 1 year ago

“I've made a few adjustments just to tune the brakes and change fittings handle bars. Only issue would be no speed on the control unit. Still very happy.”

Helpful Report

Posted 1 year ago

“Simple bike, gets me to work, in half the time or a regular bike. Happy camper.”

Helpful Report

Posted 1 year ago

“Nice , Value for money purchase.”

Helpful Report

Posted 2 years ago

“Overall I'm really happy with my C5, it arrived fairly promptly, was easy to put together and rides well. I have replaced the seat because I didn't find it to be comfortable. Only small issues were one of the 4 screws holding the handle bar on was a little cross threaded and the little part that clamps the brake cable to the rear caliper was missing – fortunately I found this on the bottom of the box the bike arrived in.”

Helpful Report

Posted 2 years ago

“Good helpful staff. Will buy again.”

Helpful Report

Posted 2 years ago

“Happy With the service and help, shame our battery only lasted 15 months”

Helpful Report

Posted 2 years ago

“My LONDON + arrived in good time, no assembly problems, a slight issue with a pedal, sorted with a replacement from Leon. The machine perfoms well, 88Km + around my area, (hilly). A great hill climber.”

Helpful Report

Posted 2 years ago

“Bought Milano + on sale then a second one for my wife a week later on Easter special. Great bikes at great savings. Would be good to be able to have wider choice of colour and size in store (Adelaide).”

Helpful Report

Posted 2 years ago

“The parts I ordered didn't fit. The Leon Cycle website wasn't up to date and didn't show the latest products which would have fitted my bike. But the helpful customer service department sorted rectified the problem in no time. A website with lots more info and specifications would make it a 5 star rating.”

Helpful Report

Posted 2 years ago

“Easy to deal with. Seamless purchase online and delivery.”

Helpful Report

Posted 2 years ago

“Easy to order and quick delivery”

Helpful Report

Posted 2 years ago

“Great service”

Helpful Report

Posted 2 years ago

“The product is working as advertised.”

Helpful Report

Posted 2 years ago

“The staff were very respectful and help out with my warrantee problem at no cost me and provided information where I could have the repairs completed and still hold my warrantee. Very Best regards Mozz”

Helpful Report

Posted 2 years ago

“The bike ok I have purchased a throttle for my ncm Moscow plus twice you keep giving my money back why timothyfrankmcgarry@gmail.com”

Helpful Report

Posted 3 years ago

“NCM make great bikes and they will get you one.”

Helpful Report

Posted 3 years ago

Leon Cycle Australia and New Zealand is rated 4.5 based on 948 reviews