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Leon Cycle Australia and New Zealand Reviews

4.5 Rating 829 Reviews

87 %

of reviewers recommend Leon Cycle Australia and New Zealand

Company Reviews

Product Reviews

4.5

Based on 829 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

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Leon Cycle Australia and New Zealand 5 star review on 2nd June 2024

Leon Cycle Australia and New Zealand 5 star review on 17th May 2024

Leon Cycle Australia and New Zealand 5 star review on 17th May 2024

Leon Cycle Australia and New Zealand 5 star review on 3rd April 2024

Leon Cycle Australia and New Zealand 5 star review on 3rd April 2024

Leon Cycle Australia and New Zealand 5 star review on 20th September 2023

Leon Cycle Australia and New Zealand 5 star review on 21st July 2023

62

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My first e-bike at 62 years of age. It's fantastic! Good price for great fun.”

Posted 4 months ago

“Very helpful. Great advice. My battery arrived quickly after I ordered it. Shane was great support when I called and asked for advice.”

Posted 5 months ago

“Learning use my legs again after hit by car, they fast tracked my order no extra fee, few businesses actually care like Leone these days. Thank you Leone cycles”

Posted 5 months ago

“Fantastic service. Helped me diagnose the issue and supplied the part of holding battery. Well done.”

Posted 5 months ago

“The website is user friendly the purchasing process is seamless and it arrived very quickly very happy.”

Posted 5 months ago

“Very good purchase price for small part. $12 to ship a 20g piece of wiring is just not right. It costs $9 for me to have a 16kg case of wine shipped from Melbourne to Adelaide.”

Posted 5 months ago

“I’m very satisfied.”

Posted 5 months ago

“Excellent service, great bike.”

Posted 5 months ago

“Easy site to navigate, part ordered arrived in 2 days, very happy with my experiencewith this purchase.”

Posted 5 months ago

“I have no idea where my bike is and neither do you. One lot of information found on a tracking number shows an estimated delivery date 18/1 another message says 24/1. It has not arrived and the tracking document shows it has not left Melbourne. Neither you or your transporter currently have any idea where it is. This experience is a very good example of the inherent pitfalls in dealing over the internet as opposed to dealing locally. I am not in a huge hurry to get the bike but I would like to know where it is and if I am going to receive a bike. There has been a number of scam emails received by myself regarding the transport which I have not responded to. With these scam emails and the bike missing in action it is hard to write a good review. I have plenty more to say but at this stage trust that you will find it quickly so that my order can be fulfilled. I live in a rural area and have requested delivery to my daughters place. Aimee Young is my daughter. I am the purchaser. You have sent this to her on my email number ? I would like to revise this Survey if and when I receive the item and would ask you to take some swift action to reinstate my confidence and let me know where the bike is. I have submitted this report as Aimee as this is who it is addressed to but it should come from myself as the purchaser”

Posted 5 months ago

“Great company to deal with. Only a phone call away , very helpful and obliging.”

Posted 6 months ago

“The service was quick and efficient. easy to deal with this company. My delivery was quick and very prompt.”

Posted 6 months ago

“Very easy to deal with and the bike for the money seems to be of good build quality in comparison to other bikes we looked at in this price range, very happy.”

Posted 6 months ago

“The bike arrived very quickly. Everything was easy.”

Posted 6 months ago

“Quick response to questions, fast and cheap delivery overall one of the easiest companies i have dealt with”

Posted 6 months ago

“as always staff are helpfull”

Posted 6 months ago

“A little different is the store at Laverton. Not sure if they want to sell direct or push you to a distributor Other than that very Good service from Shane”

Posted 6 months ago

“I installed the off road thumb trigger kit to my NCM Prague. It came with very clear instruction in the box however the passcode in the instructions said enter code 8018. I eventually read the instructions on line. It said use code 8088. Finally I was able to get in and set it up correctly. I accept it was my own fault. If all else fails read the instructions. ( but which one?) I purchased the kit because I had two knee replacements. It allows me to get back from my ride if I go beyond my capability. I can not be happier with my purchase. The trigger gives very controlled acceleration to around 30km/h without the need to peddle if required. Its great to be mobile again. Thanks Leon Cycles. Service and delivery times were excellent.”

Posted 7 months ago

“Quick delivery considerating so close to Christmas”

Posted 7 months ago

“Good price, good communication, prompt postage and the item was as per described”

Posted 7 months ago

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Leon Cycle Australia and New Zealand is rated 4.5 based on 829 reviews